We have had an excellent experience with InsureCarHire.co.uk and would happily recommend them to other car hire businesses. The customer support, in particular, has been outstanding. Whenev... See more
Company replied
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We have had an excellent experience with InsureCarHire.co.uk and would happily recommend them to other car hire businesses. The customer support, in particular, has been outstanding. Whenev... See more
Company replied
We only have one car to rent out occasionally, but may grow that in the future. InsureCareHire is flexible and enables us to start small and build in the future with minimum costs when we're not renti... See more
Company replied
There is not any point that I can raise agaist this company who are excellent in their service management as well as very presise at all times. Very prompt to responce to any inquiries I have... See more
Good customer service from Steve Blackwell, always on hand to help with underwriting queries, and the premiums seem to be competitive and fair. However the actual hiring procedures we feel are overkil... See more
Company replied
Here at InsureCarHire, we believe that your self-drive hire business deserves better. Whether your business is self-drive hire, credit hire or a driving school; we can help you get a specialist pay-as-you-go policy. Our stringent guidelines and "only the best" attitude means that you can rest assured that your self drive hire business is in good hands - classic cars, standard cars, motorhomes and campers are just some of the wide ranging vehicles we can look to cover for your business. You can trust that the InsureCarHire team - a close team of CII accredited staff - will offer a personal touch and a high standard of customer service that is too often overlooked in the industry. Think our values and services match what you are looking for? Fill out an application on the InsureCarHire website today, and take the next steps on your path to becoming a successful business.
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28 Station Close, Potters Bar, EN6 1TL, Hertfordshire, United Kingdom
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First time setting up a van rental business and Casey and the team have been very patient and helpful with getting us set up and answering our many questions. Very flexible insurance which suits our needs and is easy to sort online. The only thing I would say is that the How to Use website is lacking a little and doesn't contain much information.

Reply from InsureCarHire
InsureCarHire were the only insurance company to get back to me promptly with a quote for a Hire Insurance policy that suited my needs.
Jake was very helpful in answering any queries that I had regarding the quote and came back to me quickly with any questions regarding setting up our online portal, which is straightforward to use.

Reply from InsureCarHire
Can't even get a quotation on price from them for my future business. Disappointing from get go.

Reply from InsureCarHire
ease of joining the scheme, very fast and prompt by Casey, just an easy business transaction

Reply from InsureCarHire
Really good company and very helpful. We are only a start up so insurance setup like this is perfect for us and is really easy and quick to get people insured for their hires.

Reply from InsureCarHire
Great team and experience from the start. Really good advice and guidance when getting started and answered all questions in what could be a really complicated area. I am up and running and confident now in arranging policies for my guests.

Reply from InsureCarHire
We was struggling to find a company that could meet my requirements and help us start a hire company, we found Jake professional, helpful, and priced competently. we are very pleased with the service they have provided to us.

Reply from InsureCarHire
As a business owner, I was struggling to find a company that could meet my requirements, that all changed when I found Casey at insure car hire. professional, helpful, and priced competently. we are very pleased with the service they have provided to us.

Reply from InsureCarHire
Very pleased with this solution which has allowed us to hire out our fleet to our holiday guest clients. The team even got us set up just before Christmas. Thank you Jake.

Reply from InsureCarHire
Always had very prompt replies to any queries I have. Always spent time to explain and make sure I understand fully, which is a rare benefit these days. Basically, very helpful team.

Reply from InsureCarHire
We started in february with a couple of cars, with help and advice from staff we are now the biggest independent self drive car hire business in Morcombe. Staff great, Hire portal strait forward. If i owned this business would spend little money updating the look of portal,but it does what it says on the tin and a little more. I would recommend this company.

Reply from InsureCarHire
Very easy process going through the initial form and getting everything set up. I started with one vehicle and have just added a second. I will be adding more later this summer.
The only suggestion to avoid negative feedback would be to have queries or follow-up a phone line on the website as I can see how this would be frustrating if you couldn't follow up.
Great team and great customer service.

Reply from InsureCarHire
I applied for an InsureCarHire account a little while ago and was sadly declined, upon calling up to query this my mind was put at ease by the team themselves (thank you Katie). I worried it may have been something against my business and that this may affect my ability to get cover in the future with other providers but I was explained about insurers acceptance criteria and just how strict the industry can be.
It’s a shame I won’t be able to work with the team moving forward but hey-ho, I think they deserve this review for the customer care alone and I wish them all the best!
**Edit**
My bad, thank you Casey! (Easy mistake to make)

Reply from InsureCarHire
Been using this system for a few weeks now and so far so good. Contacted Jake several times at the beginning and he has been very helpful in sorting out my queries.

Reply from InsureCarHire
Was looking for an alternative for my current annual insurance for two motorhomes that I hire out. I watched all their videos and read all the information on their website and decided to request a quote. I entered all of my details online. The application was declined within minutes with no explanation. There is no contact number on the website for new customers and says nothing about the criteria that needs to be met to be accepted. Maybe it is because I only have 2 motorhomes but who knows. It would save a lot of people time and save them from submitting details if there was a section on the website that explained the criteria to be accepted.

Reply from InsureCarHire
I am setting up a rental car company. The offer and flexibility from InsuranceCarHire proved to meet my needs perfectly. Set up was pretty smooth and Jake was patient and very swift in answering my many questions. Helpful too in that I was coming at this as a new venture with little experience. Once up and running, the dashboard to set up insurance cover is pretty straightforward. Overall - can't fault this service, so recommend without hesitation.

Reply from InsureCarHire
We have been using Insure Car Hire for over 10 years.
Fantastic Customer Service. Steve and Jake always respond quickly and deal with our queries promptly.
I would definitely recommend using this company as they are very reliable and the system is very easy to use.

Reply from InsureCarHire
Excellent insurance package once you get going! Jake has been a great help with the setup and further information when required.
I would definitely recommend this company without compromise.

Reply from InsureCarHire
Great service good to deal with
my mate Dave rentals

Reply from InsureCarHire
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