We have had an excellent experience with InsureCarHire.co.uk and would happily recommend them to other car hire businesses. The customer support, in particular, has been outstanding. Whenev... See more
Company replied
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See what reviewers are saying
We only have one car to rent out occasionally, but may grow that in the future. InsureCareHire is flexible and enables us to start small and build in the future with minimum costs when we're not renti... See more
Company replied
There is not any point that I can raise agaist this company who are excellent in their service management as well as very presise at all times. Very prompt to responce to any inquiries I have... See more
Good customer service from Steve Blackwell, always on hand to help with underwriting queries, and the premiums seem to be competitive and fair. However the actual hiring procedures we feel are overkil... See more
Company replied
Company details
Written by the company
Here at InsureCarHire, we believe that your self-drive hire business deserves better. Whether your business is self-drive hire, credit hire or a driving school; we can help you get a specialist pay-as-you-go policy. Our stringent guidelines and "only the best" attitude means that you can rest assured that your self drive hire business is in good hands - classic cars, standard cars, motorhomes and campers are just some of the wide ranging vehicles we can look to cover for your business. You can trust that the InsureCarHire team - a close team of CII accredited staff - will offer a personal touch and a high standard of customer service that is too often overlooked in the industry. Think our values and services match what you are looking for? Fill out an application on the InsureCarHire website today, and take the next steps on your path to becoming a successful business.
Our dedication to customer care...
Our statement to you:
Here at InsureCarHire, we understand that business to business relations don't deserve a cold shoulder - and that in fact, they thrive from a personal touch. We are dedicated to providing the absolute premier customer experience, and can assure any prospective client that they will always meet a friendly voice at the other end of the line.
Contact info
28 Station Close, Potters Bar, EN6 1TL, Hertfordshire, United Kingdom
- 01707 708 405
- admin@insurecarehire.co.uk
- www.insurecarhire.co.uk
4.6
Excellent
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Has a place in the market, where Tradex operates very successfully, at the bottom.
Because of the price points you can only be used when the situation suits. We have 14 motorhomes insured with Alan Boswell. You lock us out when we don't use your services. That is ironic and rather stupid. You will always be used as a last resort, that is what you are for, accept it. Be a little more competitive and you will get more business from us, and I suspect many others. Give me a call, 07976 900000.
January 29, 2015
Unprompted review
Excellent service and very helpfull office staff at all times.
There is not any point that I can raise agaist this company who are excellent in their service management as well as very presise at all times.
Very prompt to responce to any inquiries I have so far raised and very quick in decision making.
It might help if rates are reviewed at regular intervals to give bit more incouragement to existing clients,but overall superb.
I thank them all and will not hesitate to recommend.
M ALI
MAS
January 29, 2015
Unprompted review
Easy to use self drive hire insurance
The booking system is so easy to use and the fact you can cancel an insurance quote 15 mins before the insurance takes place and you get all your money back. Helpful staff who go out of their way to make your life easier. Been with them for 2 years and would recommend them to anyone.
January 29, 2015
Unprompted review
Insure daily
We find the Insurecarhire.co.uk is one of the best online pay as you go insurance and we are please to work with them for the part five years.
January 29, 2015
Unprompted review
First class service
Any time I have had to call any of the team they are always their to help
January 29, 2015
Unprompted review
Excellent servicr
One of the best services provided for car hire business
January 29, 2015
Unprompted review
Very helpful company on the phone
The online system is easy to navigate and overall saves us money.
January 29, 2015
Unprompted review
excellent service and the staff were excellent
I spoke to lillyani who helped me out all the way through and gave a great service would recommend to everyone else.
December 1, 2014
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
got you by the balls
Too expensive, upped their prices (by a third each year) at the drop of hat and had you by the knackers making it very hard to transfer. I went bust.
November 9, 2014
Unprompted review
Reply from InsureCarHire
Hi Katy,
Thank you for your review.
Sorry you were disappointed by the rate increases. Our rate reviews are conducted at the end of the calendar year ready for the following years trading & all our clients are notified in writing in good time of any changes. This is inline with the insurance industry as a whole and our scheme. Each year underwriters adjust their premiums based upon the claims experience they have had during the previous year.
We regularly review our rates in order to remain competitive within the Self Drive Hire Insurance market.
As your vehicles were high value the daily rate is higher than that of similar vehicles of a lower value.
Hope this explains a little more your specific situation.
The InsureCarHire Team
Effiiceint service and always there to answer questions and help
The good thing is that any questions get answered clearly...they do what they say which is great.
Only negative is the inappropriate automated emails that don't always consider the nuisances of how business is progressing.
November 9, 2014
Unprompted review
so easy to use
the system is so easy to use so to train my staff on it was easy & quick.
when you do have a problem which is very rare i phone up & usually get the same guy sio we have a rapport. the staff at insure car hire are very very helpfull
November 7, 2014
Unprompted review
Ok but the price is creeping up
Not to bad to use however the insurance costs are going up and takes up 30% of my profits could do with been a little more competitive may have to look at annual insurance as day rates becoming too expensive
November 7, 2014
Unprompted review
expensive set up but seamless operation
The software cost a lot for a start up business but the quality of documents produced made it worth it, the parameters for customers was easy to understand and the production of per diem very easy, no major problems encountered in our first year
November 7, 2014
Unprompted review
Excellent service and also very helpful staff.
They provided assistance that enable me to build my company from bottom to top. I would like to use this opportunity to say thank you for everything.
Josh Alli
Yes We Van Hire
Director
November 7, 2014
Unprompted review
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