Intego Reviews 

9,704
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for its excellent performance, ease of use, and effective protection, noting it doesn't slow down their devices. Many people highlight the exceptional customer service, describing the support team as caring, understanding, and highly responsive, often providing prompt, clear guidance. Reviewers appreciate the straightforward installation process and the helpful follow-up, often receiving immediate answers and personalized assistance. The product's reliability in protecting Macs and the overall positive user experience are frequently mentioned by satisfied consumers.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the ease of use for ordering, installing, and... See more

Product

Reviewers mention positive feedback about product, with many expressing immense satisfaction and calling it... See more

Customer service

People report positive experiences with customer service, often describing the support team as exemplary,... See more

Response time

Customers consistently note positive experiences with response times, with many praising the quick and clear... See more

Subscription

Users describe ambiguous interactions with subscription, with some expressing satisfaction and plans to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased exactly what I needed, downloaded it easily and installed equally easy. Ran the initial scans and everything worked out fine. Also, the net barrier set up easily. This is 3rd Mac that I hav... See more

Rated 5 out of 5 stars

Wanted to renew my Intego software. Downsized from an iMac Desktop to an iBook Pro which I am using as my main computer now. Chat with Luis Ortiz was excellent on what was the best to meet my needs... See more

Rated 5 out of 5 stars

I subscribed to the Intego VPN app a year ago and promptly forgot that I even had it on my computer. A reminder of the impending automatic annual payment came a few weeks ago but I forgot all about th... See more

Rated 5 out of 5 stars

I had a dinosaur of a laptop w an equally old Windows OS…Was experiencing probs w my current antivirus and thought best to make a change. Decided on Intego. Everything loaded fine, but for one feature... See more


Company details

  1. Software Company
  2. Software Vendor

About Intego

Written by the company

Mac users have unique security needs, and Intego has been working to protect them from the dangers of the Internet for over 25 years. Founded in 1997, Intego is the only company focusing solely on security for Macs and other Apple products. With a full range of products to protect Macs, Intego makes the Internet a safer place for Mac and Apple users.

Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.

With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(9,704)

371 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Customer Service

I am not a tech person. Fact is, I am 82 and know little about tech. However, the ratings systems I looked at put Intego at the top for Mac protection. On the other hand, I do understand customer service. Working with Intego on getting my system set up and transferring to a new Mac mini made me really appreciate good customer service. I had left Norton because they basically gave no help on customer service. Intego bent over backwards to make sure I understood what needed to be done, and how to do it, and the why when I asked. I would strongly recommend them as a security provider.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Needed help sorting out my subscription…

Needed help sorting out my subscription and with the correct package. Received the advice needed and assistance with installation. Job done; and I didn’t need to ask my grandkids!
Wish more companies provided such good customer service.

September 5, 2025
Rated 5 out of 5 stars

Unbeatable service

I wanted to install the software on an additional computer and from the customer service they guided me step by step to be able to update the license, cancel the old one and transfer the balance that was left from the old to the new one. The service was unbeatable and I am very happy with the security that the software provides me on my computers.

December 13, 2024
Rated 5 out of 5 stars

Great Company, effective software.

Have been using the Intego Virus software for over 15 years now. Have tried many others before and even while using Intego, just to see if there was anything better.

Intego remains the best of them for me, I protects my mac, doesn't seem to slow me down. Their tech support is great, they respond promptly, and are great with follow up questions as well. And best of all, I have never had any malware, or virus issues. Cost of initial purchase and annual renewals is also very reasonable.

I would recommend this company, and their software products.

September 2, 2025
Rated 4 out of 5 stars

Support for changing protection needs

I’ve been using Intego for a couple of months, and my needs changed. The type of protection changed and I was adding another machine. The support team was able to work with me to adjust the products used and support the additional computer without any adverse economic impact. It’s nice to work with a vendor who knows what support means.

August 26, 2025
Rated 5 out of 5 stars

Easy to use Virus Protection and VPN

Easy to use Virus Protection and VPN. Great customer service the few, rare times I’ve needed it. My trusted computer repair store recommended Intego, and now I’ve been using it for years.

September 6, 2025
Rated 5 out of 5 stars

Top Tier Customer Service

This five-star review is for the excellent customer service I just received. Net Barrier was continually flagging a non-infected file. Their support team confirmed the file was harmless and added it to their database of permissible files. While I think their software could use a few improvements, the support was top-tier. No-BS. No runaround. No wasted time. Straight to the point and effective. They earned my loyalty.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fast response

Fast response. Customer-focused. Clear and informative. Overall I am very impressed that the service is as good as the product!

September 5, 2025

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