Intercity Hotels Reviews 

“One of the worst hotel experiences I have ever had. The reception staff were outright rude and completely unprofessional in their treatment of guests. The level of service is simply unacceptable. On top of that, the pricing is outrageous – 9.50 euros for a beer that costs around 5.50 euros elsewhere is nothing short of exploitative. The whole place comes across as having no understanding of hospitality or fair pricing. I strongly advise others to stay away from this hotel.”

I had to book a room at Intercity Hotel Budapest following a cancelled WizzAir flight (another catastrophe!). They refused to provide a proper invoice to enable me to claim a refund from the airline. Fantastically unhelpful.

I had a very poor experience from Intercity hotel Berlin Hauptbahnhof.
I paid 4.5 euros and got the item of just 1 euros.Doesn’t seems to be food saving rather this type of hotel is making money out of it. And one german lady at reception was so rude. She packed the bag and gave me few cucumber slice and dry bread as if i paid nothing or asking food for free.

Very disappointed

Would never recommend “too good to go” breakfast pick up from “ Intercity hotel hauptbahnhof” Berlin.

I dont have option to attach the picture of what i got else i would have put that as well.

This was a very nice hotel to stay in. I chose it because it was so close to Keleti Station and the look and facilities were a big improvement on another I've used close by. From the moment I walked in to be greeted by Zsolt at the reception desk ( a very pleasant young man with excellent English, a credit to the Hotel) to the moment I left with my 'carry out' bag in lieu of the breakfast I couldn't take because of the time of my train this place was a joy. The Hungarian hamburger and chips I had as my evening meal was absolutely delicious and all the staff were friendly and very helpful. Had I not been in a rush to get home to my wife I would have stayed longer. The room was lovely, with tea/coffeee making facilities (always a nice thing for a Brit), comfortable bed, great shower and the TV even had a couple of English speaking channels. Ideally placed for Keleti and the Metro (from which you can access all points of the city). The next time I'm in Budapest, I'll definitely be staying here.

I stayed 5 nights in the Intercity Hotel Budapest, modern hotel with a good bed and polite receptionists. Besides all that I will give the hotel 1 star as the hotel housekeeping is inexistent .There is dust on the table and on the floor, room was not cleaned in 5 days. The housekeeping is either underpaid or not trained properly which is your responsibility Intercity Hotels. Really appalling !!resposability Intercity.Really appaling !!