Efficient service. Regular updates. Delivered on time. Paid for ‘large’ version of bouquet however what arrived was beautiful but no way as large as picture suggested. It was quite small considering t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered some flowers for a family member loving in America. It was easy to order, reasonable priced and the flowers that turned up was beautiful. The only downside was that there is no tracking and... See more
I ordered a bouquet for my daughter’s birthday, she lives in New York. Sometimes it can be hit and miss sending flowers internationally, as you never know which florist will be chosen by the sup... See more
Interflora really are the best. They have a wonderful network of local florists and all the people i have sent flowers to have never been disappointed. I love to send and receive flowers. Unfor... See more
Company details
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
4.2
Great
152K reviews
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Lovely fresh flowers
Easy to order. Beautiful flowers delivered on time. Recipient very happy.
July 15, 2026
Excellent flowers which arrived in…
Excellent flowers which arrived in fantastic condition and during the time specified
July 14, 2026
Beautiful flowers
I ordered some flowers for a family member loving in America. It was easy to order, reasonable priced and the flowers that turned up was beautiful. The only downside was that there is no tracking and as the flowers was a surprise I had to wait until my Aunt contacted me once she received them.
July 20, 2026
You let me know why a delay and was…
You let me know why a delay and was delivered the exact date you said it would be.
July 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I paid for same day delivery and got…
I paid for same day delivery and got them next day and didn’t receive a refund also amount of flowers was poor considering how much I paid. They were lovely but very few
July 20, 2026
Reply from Interflora UK
Hi George, thank you for your feedback. I can see that you have contacted us already regarding the number of flowers and this has been resolved. An email has been sent concerning the change of delivery date. Best wishes, Valerie
Flowers only lasted 3 days
Flowers only lasted 3 days very disappointed although instructions where followed
July 20, 2026
Reply from Interflora UK
Thank you for your feedback Jack, this is disappointing to hear. I can see you have contacted us directly and this has now been resolved. Best wishes, Valerie
Easy to order and delivery to AUZ was…
Easy to order and delivery to AUZ was smooth and blooms beautiful
July 20, 2026
Easy to order and kept up to date with…
Easy to order and kept up to date with delivery throughout
So reliable
July 20, 2026
Pathetic small bunch
I paid 75. For a very small poor bunch of flowers😡 I won’t be using you again
July 20, 2026
Reply from Interflora UK
Hi, I’m really disappointed to hear about your flowers. I can confirm that I have sent you an email. Thank you for taking the time to leave us your feedback. Kind regards, Julie
Very Disappointing …
I ordered what I thought was a stunning £150 bouquet to celebrate a Golden Wedding but the bouquet looked about £50 worth of flowers, very poor
July 11, 2026
Reply from Interflora UK
Hi, Thank you for taking the time to leave a review. I have replied to your product review. Kind regards, Julie
Flowers were exactly as advertised and…
Flowers were exactly as advertised and represented good value for money. They arrived in great condition, on time, and were well received.
July 20, 2026
Professional quick easy to order…
Professional quick easy to order flowers amazing still going 12 days later
July 20, 2026
Grateful customer
I’m very pleased to say this company take their customers satisfaction extremely seriously…
You will be in safe hands and they will strive to deliver you the service you deserve
I’m grateful to have been treated with such care and will definitely be using and trusting interflora again…
A very happy customer ❤️
July 20, 2026
Reply from Interflora UK
Hi Isabella , I’m really disappointed to hear about your Mums Flowers. I can confirm that I have sent you an email. Thank you for taking the time to leave us your feedback. Kind regards, Julie
Left flowers without ringing door…
Left flowers without ringing door bell,flowers wilting after 4days,some roses dead,i paid extra for box of chocolates,which contained 3 chocolates,!!!!very very disappointed with this package,which was for my wife’s anniversary,will never use this company again!!!!
July 15, 2026
Unprompted review
Reply from Interflora UK
Hi Brian, this is really disappointing to hear. If you would like me to investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number. Kind regards, Julie
Poor flowers
The flowers were delivered but were in a poor state. They lasted less than 5 days before they had to be thrown out. I will not be using interflora for that recipient again if you continue to use the same florist.
July 14, 2026
Reply from Interflora UK
Hi, I’m really disappointed to hear this. I can confirm that I
have sent you an email. Thank you for taking the time to leave
us your feedback. Kind regards, Julie
Lack of delivery updates and confirmation
I ordered a sympathy arrangement to be delivered to a friend in Australia. When I had received no communication from Interflora confirming delivery, I contacted them and I was told that they “do not receive any tracking on international orders” even though it says on the website you will get a delivery update and delivery confirmation email! It is now two days since I contacted them and have heard nothing back from them. I had to resort to bothering my grieving friend to make sure the arrangement had been delivered which I should not have had to do. For the amount it cost, I would have expected better service. I will never use Interflora again
July 17, 2026
Unprompted review
Reply from Interflora UK
Hi Diane, I’m really disappointed to hear about your delivery to Australia. I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave
us your feedback. Kind regards, Julie
Excellent service and flowers
Ordering, order progress, delivery and product quality all straight forward and excellent, as is our usual experience with Interflora.
July 14, 2026
The orchid which arrived was beautiful
The orchid which arrived was beautiful.
It was very easy to order as the website shows good photos and the ordering system is straightforward and takes very little time to do.
July 10, 2026
Super Fast Delivery
Flowers arrived VERY quickly which was great. Not that many flowers though even for a small bunch for the price.
July 14, 2026
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