Although the flowers were nice I felt that the amount of flowers were less than the picture depicted. And with the price of £58 including delivery of £12.99, I was disappointed. I realise that I was... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The flowers were beautiful, well presented and arrived on the requested scheduled day and time. You can’t always guarantee that the bouquet you see on-line is going to be exactly what is made depend... See more
Interflora really are the best. They have a wonderful network of local florists and all the people i have sent flowers to have never been disappointed. I love to send and receive flowers. Unfor... See more
Fast and efficient service. I received texts for each stage of the process, including photo of proof of delivery. The flowers were delivered well within the requested time window, and looked fantastic... See more
Company details
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
4.2
Great
152K reviews
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Ordered interflora a few times
Ordered interflora a few times. Always when I needed a last minute gift. They always saved me with fast delivery everywhere and beautiful flowers.
May 1, 2026
Unprompted review
They kept me informed & delivered a…
They kept me informed & delivered a lovely floral arrangement to my daughter in law to celebrate my new granddaughter’s arrival in the USA. So nice & easy to arrange from the UK. A good experience
July 12, 2026
May use AI-assist with repliesRead more
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Not delivered on the correct day
July 12, 2026
Reply from Interflora UK
Hello Marilyn. This is disappointing to hear. As I have been unable to speak to you i have sent an email.
Kind Regards
Sue
Customer Services
A very sad looking bunch of almost dead…
A very sad looking bunch of almost dead blooms. I assume they looked better when despatched, but having been in a box for at least 2 days without any water, they were only fit for the compost bin ☹️
Impossible to contact customer services but I’ve taken lots of photos and sent email.
Nevertheless this order was a bereavement gift from my grandson, sent with good intentions and sadly let down by Interflora
July 13, 2026
Unprompted review
Reply from Interflora UK
Hello Marian. Thank you for speaking to me today. I am pleased that I have been able to resolve this for you. Kind Regards, Sue. Customer Services
Flowers were nice, missing flowers
Flowers were nice. Ordered for partner’s graduation specifically because they had Lilly’s in and are her favourite flower, but they arrived with no Lilly’s which was disappointing.
July 7, 2026
Reply from Interflora UK
Hello Adam. I am sorry that you have been disappointed in you partners's graduation gift. I have sent you an email. Kind Regards, Sue. Customer Services.
The flowers were nice but not as shown…
The flowers were nice but not as shown on the photo, and they died rather quickly. Delivery okay.
July 12, 2026
Reply from Interflora UK
Hello Hetty.
I am sorry to hear of your disappointment in your recent delivery. I have sent you an email. Kind Regards, Sue, customer services.
Absolutely unacceptable service
Absolutely unacceptable service.
I ordered flowers for a birthday and paid for an AM priority delivery. At 12:40pm, I received an email saying the AM delivery window could not be met but assuring me the flowers would still be delivered by 6:00pm that day. Just over an hour later, at 1:41pm, I received a phone call saying they wouldn't be delivered at all and asking if I would accept delivery on another day.
By that point, it was far too late to order from another florist or make any alternative arrangements. I was effectively left with no birthday gift, and the occasion was ruined. I reluctantly agreed to a different delivery date because I felt I had no choice, but I wish I had simply cancelled the order.
What I find most frustrating is the way this was handled. First I was reassured the flowers would still arrive that day, only to be told shortly afterwards that they weren't coming at all. If the company knew they couldn't fulfil the order, they should have been honest from the outset instead of stringing me along until it was impossible to do anything else.
Birthday flowers delivered after the birthday completely miss the point.
The entire purpose of ordering flowers for a birthday is for them to arrive on the birthday. Failing to deliver is bad enough, but leaving your customer to discover this halfway through the day, after giving false reassurance, is simply unacceptable.
I will not be using this company again and would strongly discourage anyone from relying on them for an important occasion.
July 10, 2026
Unprompted review
Reply from Interflora UK
I am very sorry to hear of your experience on this occasion Kristina and can confirm that I have left you a voicemail and sent you an email concerning this. Best wishes, Valerie
Good range of arrangements and bouquets…
Good range of arrangements and bouquets - and prices . The website is easy to use, delivery made on time and the recipient was delighted.
July 12, 2026
the pictures they put and what is…
the pictures they put and what is delivered are 2 different things. be careful.
Full on misleading people and their Customer service agents are arrogant and dismissive
July 13, 2026
Unprompted review
Reply from Interflora UK
Good afternoon, I am sorry to hear you were unhappy with the gift delivered and also with the service you received from ourselves.
If you would like me to look into this further, please send your order number and a photo of the flowers to: https://www.interflora.co.uk/page/contact.
Best wishes,
Valerie
Great service
Great service, delivered with care and my wife loved them. Highly recommended.
July 12, 2026
Not what I would expect
Easy to order on website .
Confusion over actual order placed . Stated they called to tell me they had no Lillies available but received no call and Lillie’s not part of what I ordered anyway .
Flowers dead within 2 days . £80 worth of flowers
July 5, 2026
Unprompted review
Reply from Interflora UK
This is really disappointing to hear Alex.
If you would like us to investigate this for you, please can you contact us with your order number, full delivery address and any photos you have of the bouquet at https://www.interflora.co.uk/page/contact.
Best wishes, Valerie
Beautiful Floral Arrangement.
The flowers were well received. They were delivered on time and the updates regards the delivery were very helpful. Cannot fault the service.
July 12, 2026
Fresh flowers but time to deliver was…
Fresh flowers but time to deliver was quite late. I was expecting it to be done bit early rest great experience
July 12, 2026
Birthday Flowers
Kept up to date on progress of order. Delivered on time and appreciated by the recipient.
July 12, 2026
Never had a problem with interflora
Never had a problem with interflora.
Kept well informed of delivery etc
July 12, 2026
A little disappointed after ordering…
A little disappointed after ordering the birthday flowers two weeks earlier, they turned up after 6pm
July 12, 2026
Reply from Interflora UK
I am sorry to hear you were disappointed with the time of your delivery Roger.
Our florists can deliver up to 6pm and all delivery routes are decided on the delivery date, dependent on any funerals, weddings or timed deliveries our florist may have.
Best wishes, Valerie
Ordering was easy
Ordering was easy - my brother and sister in law loved the flowers and said were delivered by very friendly man
July 12, 2026
Great service
Great service. Delivery on time. Just a shame I could see tracking abroad.
July 12, 2026
All done with no problems and I was…
All done with no problems and I was kept informed from the moment that I ordered until they were delivered!
July 8, 2026
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