Interflora UK Reviews 

151,994
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,005 reviews, reviewers had a great experience with this company. Many customers consistently praise the beautiful, fresh, and well-presented flowers, often noting their high quality upon arrival. The delivery service is frequently highlighted for its promptness, reliability, and timely arrival, with helpful updates and easy ordering. Reviewers appreciate the excellent overall service and the care taken by florists and couriers. However, some customers also noted that flowers occasionally arrived in poor condition, withered or dead shortly after delivery. A few other people also felt that orders were sometimes not delivered, arrived late, or were left improperly.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the beauty and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Order

People report ambiguous experiences with order, with many customers praising the ease of ordering and fast... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the beauty and... See more

Service

Consumers find service to be positive, with many reviewers recommending it due to timely delivery and superb... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although the flowers were nice I felt that the amount of flowers were less than the picture depicted. And with the price of £58 including delivery of £12.99, I was disappointed. I realise that I was... See more

Rated 5 out of 5 stars

The flowers were beautiful, well presented and arrived on the requested scheduled day and time. You can’t always guarantee that the bouquet you see on-line is going to be exactly what is made depend... See more

Rated 5 out of 5 stars

Interflora really are the best. They have a wonderful network of local florists and all the people i have sent flowers to have never been disappointed. I love to send and receive flowers. Unfor... See more

Rated 5 out of 5 stars

Fast and efficient service. I received texts for each stage of the process, including photo of proof of delivery. The flowers were delivered well within the requested time window, and looked fantastic... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more. 

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

152K reviews

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4.2

All reviews

(151,994)

6,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Perfect Blooms. Exactly as described and shown on the website, Great Value for money and my order was delivered in perfect condition with a lovely card that made my Friend very happy. Interflora really are the gold standard.

July 13, 2026
Rated 2 out of 5 stars

Bouquet was delivered in a poor state

The flowers were not delivered by a florist, but by DPD and arrived in a very poor state. The recipient was very disappointed and had to throw away 8 stems which were dead, and others were wilted. I have given 2 stars because Interflora were quick to give a refund when I complained

July 11, 2026
Interflora UK logo

Reply from Interflora UK

Hello Wendy. This is disappointing to hear. Thank you for taking the time to complete the Survery and for contacting us direct to give us the opportunity to resolve the issue for you. Kind Regards, Sue. Customer Services

Rated 2 out of 5 stars

The flowers were nothing like the…

The flowers were nothing like the advertised bouquet.
Under no circumstances were they £80 wotyh of blooms.
I showed the photo of them to others and they were shocked.
I won’t use the company ever again

July 13, 2026
Interflora UK logo

Reply from Interflora UK

Hello Mary. I am so sorry for your disappointment. I am please that I have been able to speak to you today and resolve the issue for you.
Kind Regards, Sue. Customer Services

Rated 5 out of 5 stars

A wonderfully smooth transaction

A wonderfully smooth transaction for next day delivery. Kept informed at every step, received pictures of the flowers being sent and at the point of delivery. Thank you.

July 10, 2026
Rated 5 out of 5 stars

Birthday gift

Through interflora I ordered flowers as a birthday gift.
They arrived on the day requested and recipient loved them.
I am very happy to recommend this service as they did a great job, plus sending me a photo of the arrangement was thoughtful as it let me see what I ordered.

July 13, 2026
Rated 5 out of 5 stars

Ordering long distance flowers

Ordering from the UK to Ireland is not easy, you have to rely on the services of simeone you've never dealt with before. However, I was absolutely delighted with the Florist that was selected and am delighted to say that my daughter lovednthe flowers thst she received.

July 7, 2026

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