Interflora.ie Reviews 

8,610
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 712 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brilliant service, highlighting the easy ordering process, quick turnaround, and reliable delivery. Many appreciate being kept informed with updates and photos of delivered flowers, noting the punctuality and speed. The product quality is frequently noted, with people describing gorgeous, beautiful, and well-presented bouquets that consistently delight recipients. However, some people were dissatisfied with product appearance, finding bouquets didn't always match online photos, appearing smaller, less full, or wilting quickly. Others mentioned delivery issues like delays, ruined surprises from drivers contacting recipients, or complete non-delivery without communication.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising on-time arrivals... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight with the flowers... See more

Order

People report ambiguous experiences with order, with many finding the online ordering process very easy and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, efficient, and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing delight with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a bouquet for my friend's 60th last week. Interflora were brilliant. Kept me informed of what florist shop was making up the bouquet, when it was out for delivery and when it was delivere... See more

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(8,610)

701 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery did not happen on selected day…

Delivery did not happen on selected day

Could not reach customer service

Shop from a local florist not this team

April 23, 2026
Interflora.ie logo

Reply from Interflora.ie

Good morning Sean,
Thank you for taking the time to leave feedback, I can see that you have contacted us directly, and that we have now resolved this issue for you.
With kind regards
Michelle

Rated 1 out of 5 stars

The bouquet was ridiculously small for…

The bouquet was ridiculously small for “standard” and bore no similarity to the photo advertised when I selected it. Definitely not worth €57

April 29, 2026
Interflora.ie logo

Reply from Interflora.ie

Dear Lorna,

Your Interflora Order Number: 60031075201.

Thank you for your quick response. 

I’m so sorry your gift wasn’t as beautiful as you hoped it would be, this definitely isn’t the service we aim to provide, and I can imagine how disappointed you are.

Please let us know if you would like us to send a complimentary order on our next available date? Alternatively, I can action you with a full refund.

You can reply to this email or message us on our website www.interflora.co.uk. 

Kind regards,

Beth

Rated 1 out of 5 stars

My flowers still have not been…

My flowers still have not been delivered! 12 days later!

April 26, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Mary, I would like to investigate this. I have sent an email to you in regards to this. Thank you, Beth

Rated 1 out of 5 stars

The courier decided to throw them over…

The courier decided to throw them over the wall. Nasty. Especially when it was a 50th birthday bouquet

April 17, 2026
Interflora.ie logo

Reply from Interflora.ie

HI John, I am sorry to hear of your experience on this occasion. Thank you for taking my call today. Best wishes, Valerie

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