Interflora.ie Reviews 

8,596
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 704 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting efficient and timely deliveries. Many appreciate being kept informed with updates and even photos of the delivered products. People are consistently thrilled with the beautiful and well-presented flowers, often noting their quality and how delighted recipients are. However, some customers also noted concerns regarding delivery timing, with flowers arriving later than expected and occasionally spoiling surprises. Additionally, a few people mentioned that the actual bouquets received did not always match the online photos, appearing less full or different from what was advertised.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Product

Clients share positive opinions on product, with many reviewers delighted by the beauty and presentation of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy,... See more

Service

Consumers find service to be positive, with many describing it as brilliant, excellent, and efficient from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing delight with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave it 4stars because it wasn't delivered until 2pm and I wanted to surprise my wife for our 50th anniversary and I had to tell her and itruined the surprise but she was delighted with the flowers.... See more

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more

Rated 5 out of 5 stars

I ordered a bouquet for my friend's 60th last week. Interflora were brilliant. Kept me informed of what florist shop was making up the bouquet, when it was out for delivery and when it was delivere... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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4.2

All reviews

(8,596)

704 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery did not happen on selected day…

Delivery did not happen on selected day

Could not reach customer service

Shop from a local florist not this team

April 23, 2026
Interflora.ie logo

Reply from Interflora.ie

Good morning Sean,
Thank you for taking the time to leave feedback, I can see that you have contacted us directly, and that we have now resolved this issue for you.
With kind regards
Michelle

Rated 1 out of 5 stars

The bouquet was ridiculously small for…

The bouquet was ridiculously small for “standard” and bore no similarity to the photo advertised when I selected it. Definitely not worth €57

April 29, 2026
Interflora.ie logo

Reply from Interflora.ie

Dear Lorna,

Your Interflora Order Number: 60031075201.

Thank you for your quick response. 

I’m so sorry your gift wasn’t as beautiful as you hoped it would be, this definitely isn’t the service we aim to provide, and I can imagine how disappointed you are.

Please let us know if you would like us to send a complimentary order on our next available date? Alternatively, I can action you with a full refund.

You can reply to this email or message us on our website www.interflora.co.uk. 

Kind regards,

Beth

Rated 1 out of 5 stars

My flowers still have not been…

My flowers still have not been delivered! 12 days later!

April 26, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Mary, I would like to investigate this. I have sent an email to you in regards to this. Thank you, Beth

Rated 1 out of 5 stars

The courier decided to throw them over…

The courier decided to throw them over the wall. Nasty. Especially when it was a 50th birthday bouquet

April 17, 2026
Interflora.ie logo

Reply from Interflora.ie

HI John, I am sorry to hear of your experience on this occasion. Thank you for taking my call today. Best wishes, Valerie

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