Interflora.ie Reviews 

8,582
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 694 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient and timely delivery service, noting flowers often arrived as requested. Many are delighted with product quality, describing bouquets as beautiful, well-presented, and frequently exceeding expectations. The overall service, including easy ordering and clear communication, is highlighted as excellent. However, some customers noted issues with delivery, such as non-delivery or unexpected communication spoiling surprises. A few also felt product quality was inconsistent, with bouquets not always matching website images or having a shorter lifespan. These experiences led a minority of reviewers to express dissatisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising prompt and efficient... See more

Product

Consumers generally express satisfaction with the product, particularly praising the beautiful presentation... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy, convenient, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and a strong intent to use... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,582)

690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scabby bouquet of flowers cost 57 euro…

Scabby bouquet of flowers cost 57 euro without delivery. About 5 flowers the rest just leaves to fill it out and still looked rubbish. So embarrassed when my friend received the bouquet. I sent pictures to interflora and they replied 3 days later saying they could not help. Very disappointing will not use interflora again.

June 29, 2026
Unprompted review
Interflora.ie logo

Reply from Interflora.ie

Good Morning, Fifi. This is very disappointing to see. Please feel free to reach out to us again via our help centre: https://help.interflora.co.uk/hc/en-gb to discuss this further. Without any order details, I'm unable to look into this. Warm Regards, Jade

Rated 1 out of 5 stars

Incredibly disappointing

Incredibly disappointing. I
am extremely disappointed with the service I received. The flowers I ordered never arrived, completely ruining a very special birthday surprise. I live in Ireland, and my daughter is all the way in Australia. There was no delivery, no communication, and no explanation. This has caused unnecessary stress and spoiled what should have been a memorable occasion.
What is most disappointing is that I have contacted them three times for an explanation and received no response in return.

June 26, 2026
Unprompted review
Interflora.ie logo

Reply from Interflora.ie

Good morning Sharon, This is very disappointing to hear. If you would like us to look into this for you, please contact us with your order details at Hello@interflora.co.uk.
Best regards
Michelle

Rated 5 out of 5 stars

Good website

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order and they got it all sorted out within the day!!!

February 3, 2026
Rated 1 out of 5 stars

The flowers that were delivered were…

The flowers that were delivered were not even close to what I ordered and paid for .

June 24, 2026
Interflora.ie logo

Reply from Interflora.ie

Good morning Tony, I am sorry to hear this, and have sent you a seperate email to address this issue.
Best regards
Michelle

Rated 1 out of 5 stars

Would get a better bouquet of flowers…

Would get a better bouquet of flowers at the petrol station.

June 26, 2026
Unprompted review
Interflora.ie logo

Reply from Interflora.ie

Hi Emma, I am sorry you were unhappy with the bouquet received. If you would like us to investigate this, please send an email with your order number, email address and if possible a photo of the flowers to hello@interflora.ie. Best wishes, Valerie

Rated 5 out of 5 stars

fab flowers

The web site it very easy to use and the choice of arrangements is fab. When they were delivered they were in perfect blossoming condition, beautifully crafted into a gorgeous bouquet

June 16, 2026
Rated 2 out of 5 stars

The flowers arrived as expected but didn't last

The flowers arrived as expected and indeed looked fantastic BUT unfortunately they didn't last. It's such a pity because they were for my wife on our 38th wedding anniversary last week, the 18th and they were not cheap

June 18, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Gerard, I am very disappointed to hear this, and have sent you a separate email to address this issue.
Best regards
Michelle

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