Interflora.ie Reviews 

8,596
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 704 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting efficient and timely deliveries. Many appreciate being kept informed with updates and even photos of the delivered products. People are consistently thrilled with the beautiful and well-presented flowers, often noting their quality and how delighted recipients are. However, some customers also noted concerns regarding delivery timing, with flowers arriving later than expected and occasionally spoiling surprises. Additionally, a few people mentioned that the actual bouquets received did not always match the online photos, appearing less full or different from what was advertised.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Product

Clients share positive opinions on product, with many reviewers delighted by the beauty and presentation of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy,... See more

Service

Consumers find service to be positive, with many describing it as brilliant, excellent, and efficient from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing delight with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave it 4stars because it wasn't delivered until 2pm and I wanted to surprise my wife for our 50th anniversary and I had to tell her and itruined the surprise but she was delighted with the flowers.... See more

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more

Rated 5 out of 5 stars

I ordered a bouquet for my friend's 60th last week. Interflora were brilliant. Kept me informed of what florist shop was making up the bouquet, when it was out for delivery and when it was delivere... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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4.2

All reviews

(8,596)

704 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst "bouquet" ever!!!!!!

I spent 57€ for bouquet of flowers plus 9.50€ for delivery that looked very disappointing compared with what was advertised. This was meant to be a birthday gift for a dear friend, so it was honestly embarrassing to have such a poor-looking arrangement arrive. For that price I expected something full and presentable.
It is very sad that there is no option to attach picture what was offered and what we got.
Unfortunately this was not worth the money and

May 13, 2026
Unprompted review
Interflora.ie logo

Reply from Interflora.ie

I am sorry to hear of your experience Ruta. In order to assist you further please can you send us a photo of the bouquet to hello@interflora.co.uk along with your name and order number. Best wishes, Valerie

Rated 3 out of 5 stars

Ordering the flowers was an easy…

Ordering the flowers was an easy excellent purchase. Howere the delivery was a nightmare. Your site stated the flowers would be delivered to a school before 3pm. They were not. I found the customer service were not helpful as they kept on fobbing-me off. The flowers did not arrive until well after 4pm, which totally cancelled the surprise of the flower arrival . I had to inform the receiver of the flowers and that they were on the way. They had to wait in the school for nearly 3 hours after the school closure time.

May 12, 2026
Rated 5 out of 5 stars

My experience was fantastic

My experience was fantastic. I was contacted to clarify the address. The efficiency and professionalism was super. I also got to see the delivery and it was better than I imagined. Very similar to the website! Thank you! Thank you!

May 7, 2026
Rated 5 out of 5 stars

My go to for sending flowers

Interflora have been going for a very long time and its because they are reliable, helpful and offer consistent exellence. Why take a chance anywhere else with something so personal and emorionally charged as giving flowers? I have only tried another company once and it was an upsetting disaster with a complaints proceedure designed obviously to fob people off. Bad luck I know, but the experience confirmed my decision to trust in a company that is exellent and reliable.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was informed every step of the way…

I was informed every step of the way when I placed my order. It was acknowledged straight away and I was told to whom my order had been given. I was sent a photo of the flowers and the delivery was tracked all the way to the recipient. A photo was taken on delivery and I was really impressed with the service from start to finish.

May 6, 2026
Rated 5 out of 5 stars

Everything was great

Everything was great, the flowers were fresh and beautiful. Follow up with me was great aswell, i was kept updated continuously about where my order was at. I do have one side comment as i noticed only after i did the online purchase, the cost of delivery was very high. As you cant know where the shop is in relation to the delivery address only after you pay for everything. in my case the shop was only around the corner, and delivery was like 13 euro. that my only suggestion would be to adjust delivery cost based on distance perhaps.

April 29, 2026
Rated 5 out of 5 stars

excellent service

My first time using Interflora.ie. Excellent service. All went smoothly and delivered on time and beautiful bouquet, Very happy with the service.

April 28, 2026

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