InternetTY Ltd Reviews 192

Installation date delivered as required. The Engineer was truly professional, polite and had the best interests of me as a customer at heart. All fitted and tested in a timely manner.
However, a slight issue developed when I came to sit down and watch Sky later that evening
whereby the internet kept dropping out from my Sky Q Box.
Dropped Internetty an e-mail around 22.30 that night expecting them to pick it up the following morning but they picked it up straight away and responded arranging for a follow up call the following morning.
Internetty back at my property the following afternoon and sorted. Fantastic service. Appreciate it's only been in 48 hours but my experience so far is far beyond expectations and would recommend them to anyone.

This company are absolutely amazing their customer services are just awesome and the installation team were very very good and professional iat what they do and respected my hone as if it was their own.

They are extremely professional in every way and their work is carried out to a very very high standard, thank you very much once again to the Internetty team.

A small problem.
I had an issue with my internet performance and with an hour I had two service engineers at my door. They solved the issue very quickly. Great service.

Wind last night took out the internet line rang internetty customer service is amazing they could tell me exactly what the issue was arranged an engineer for 8 this morning they replaced cable and up and running again by late afternoon. Exceptional customer service every time Thank you INTERNETTY

Quick response and resolution.

Good cheaper internet but can have a tendency to drop connection sometimes it’s fine for a couple of weeks other times can be 2/3 times a day

Fast and efficient service.
As an existing customer I made contact to take up a new offer. This was processed quickly with Brady via the chat function.

I contacted internetty via their live chat and spoke to Isabella following an issue with my connection. I was really stressed as I risked to lose my job due to this issue (I work from home). She understood my concerns and sorted the issue quickly. I really appreciate the assistance provided.

Fantastic service messaged on live chat to upgrade to higher download, no problem, very quickly up and running and Brady kept me upto date every step total time to arrange changes 5mins fantastic.

brady was an absolute diamond and helped me get through some connection issues i was having. the customer service ive received since joining internetty has been absolutely amazing

Sarah And Her Team Are The Best!

To get a phone call only after a few minutes of a request for some assistance is just unheard of in this industry. A big thank you form me for resolving my issue, I really enjoyed the chat.

I was having an issue due to losing my public IP and not being able to access anything remotely. I reached out and Brady got a static IP added to my account within an hour, resolving the issue. Thank you.

James, the installer having previously been to spec the site was courteous, efficient and helpful and that made the process simple and stress free.

Been waiting years for fast internet in my village, internetty have come along and fitted fibre to my premises, communication has been great throughout the process, the installer James who hooked it up was very professional, knowledgeable, and friendly. I can't speak personally for reliability yet as it's only been 1 day, but if any issues arrive I will update this review. With an upto gigabit connection I'm getting 940 ish down and 930 ish up. Any questions I have asked I have had quick replys from people that speak English and respond in a timely manor. 5 star so far good work internetty.

I had a slight complaint and sent an email and Brady took less than 5 minutes to respond and the issue took around 20 minutes to solve

Used the web site chat box, got a real person capable of independent thought. Who knew such a thing was even possible!
Isabella was very helpful from beginning to end, well informed, and competent to look stuff up when she needed to.
All my questions answered, the order placed, a delivery window in sight, five stars.

We had issues with the outbound calls, Brady was quick at solving the problem which then caused another problem with the Internet, Brady was quick to sort this issue too, within 15mins of first contact everything was back up and running.

Brady was so helpful and very polite and solved my problem within 5 minutes.
Thanks Brady!

James installed my new fibre and he was polite helpful competent patient .The customer service is outstanding and the team that brought the fibre cable to the house were equally as good.

Very helpful team, got my problems resolved in no time.