Initially there were problems, but Cicely stayed on it, while I explained that I didn't understand how to uninstall the previous license. And only saw that I needed to renew the license, which I did t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
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What people talk about most
Reviews shaping this summary
I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service. Read well what you download, uncheck boxes when n... See more
Company replied
I enjoy all the tool Apps that come with Advanced System Care but do not appreciate all the Popup messages about deals on purchasing the "Pro" versions. Please respect your customers loyalty and our c... See more
Company replied
I've been using the IObit Driver Booster for a few years. It was recommended from a YouTuber I trust who builds gaming PC's. I'm a firm believer in keeping all of your system's driver's up to date,... See more
Company replied
Company details
- #181 of 352 best companies in Software Company
- #41 of 61 best companies in Computer Accessories Store
- #9 of 11 best companies in Computer Security Service
- #26 of 35 best companies in Computer Software Store
- #43 of 85 best companies in Software Vendor
About IObit
Written by the company
Expert in PC Health Solutions
For over two decades, IObit has delivered professional-grade system care without the high costs or technical complexity. Through industry-leading software, we keep millions of home and business PCs running as effortlessly as the day they were unboxed.
Advanced SystemCare
PC cleaner & optimizer to clean, speed up & secure PC. Expert-grade tuneup made simple. Our AI-driven engine automates deep cleaning and optimization, ensuring a faster, smoother digital experience for everyone.Driver Booster
Scan, update, and fix outdated drivers in one click. Eliminate system crashes and errors with 18 million+ verified drivers. We keep your GPU, gaming, network, and external devices up-to-date for a seamless computing experience.IObit Uninstaller
A powerful free uninstaller for complete software removal. Total control over your apps. Expertly remove unwanted software, stubborn leftovers, and malicious browser plugins for a cleaner, faster system.IObit Malware Fighter
Real-time protection against malware & online threats. Secure your digital life with triple-engine protection. Proactively safeguard your PC against viruses, ransomware, spyware, and online scams.With a professional team always ready to assist, IObit values every user's voice as a vital driver for improvement. Together with Trustpilot, IObit actively listens to the community's feedback, embraces user experiences, and continuously refines its products. IObit doesn't just build utility tools—it builds trust, one user at a time.
60 Days Money Back Guarantee
Try it RISK FREE - Love the results, or get your money back.
Take a full 60 days to experience a faster, cleaner, and safer PC at home or in the office. If you aren't completely satisfied with the results, we will refund your purchase—no hassle, no questions asked.
Contact info
United States
- tickets@iobit.com
- www.iobit.com
Get Full PC Care Suite — Save Up to 85%!
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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After 12 months they gave me 15 mins…
After 12 months they gave me 15 mins warning about my sub running out then 15 mins later billed me £73 for services they have on sale on there site for £30.... why not renew at the lower price that way peoplee might keep there sub going
April 25, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Computer software
This company has one good product-their advanced system cleaning software. Unfurtunately, then you get stuck with all their other products. Some of the other ones are OK< BUT, the default position installs junky prgrams like their computer backup and their desktop management -both of whcih are pure JUNK!!! It is SUPER EASY TO MISS THE CLICK TO MAKE SURE THOSE ARE NOT INSTALLED, AND THEN IT IS VEYR HARD TO GET BACK TO WHERE YOU STARTED!!! Next year I will not have anything but the systemcare. It also automatically signs you up to pay every year to renew. I HATE THESE FEATURES!
March 31, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About other IObit programs, we just want to recommend our great products to our customers. If you don’t need it, kindly please ignore and do not install. Of course we’ll convey your concern about such campaigns to our marketing team.
As for the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
BEWARE THERE MAY BE IO-BIT SPOOF SITES
BEWARE - THERE MAY BE SPOOF IO-BIT SITES
I posted a few months ago on trustpilot site IO-Bit-Software ld.iobit.com. I needed to renew my subscription for Advanced System Care which is listed at iobit com en advancedsystemcarefree php Renewing resulted in being bombarded with IO-Bit pop-ups and downloads, some of which tried to install unrequested. There are lots of similar comments on that trustpilot site. Payment was taken by IO-BIT Netherlands.
I managed to kill and remove all of the items (so I thought), but a security scan found and killed 2 trojans. I thought I had got away with it, but my system got slower - something I blamed on system updates. This week my system became unusable. Task Master shows >90CPU, >90% memory and >90% disk use within moments of start up. Adding up the listed tasks show 1GB of 4GB used. I wonder what those trojans did?
I had successfully used Advanced System Care for 10+ years. I was expecting a renewal notice. I was not expecting the havoc which followed. Maybe I was scammed by a clever spoof.
I note that IO-BIT monitor and respond to posts on this site. I suggest they read other "IO-BIT" trustpilot sites, they need to be aware if someone is faking IO-BIT products. If they become aware, it would be useful to post a warning and if available a fix for the problems created. I had always regarded Advanced System Care as a good product - I dare not use it again until I resolve what happened.
March 22, 2026
Unprompted review
Reply from IObit
Dear User,
Thanks for sharing your experience in detail on Trustpilot. We take matters like this very seriously, and we truly appreciate you bringing this to our attention.
We are very concerned to hear about the issues you encountered, especially given your long-term use of Advanced SystemCare. The behavior you described—such as unsolicited pop-ups, unexpected downloads, and the presence of trojans—does not align with the normal operation of our official software or website.
To help us better understand what happened and investigate whether you may have encountered a spoof site or unauthorized third-party source, could you please contact us directly at support@iobit.com? In your email, kindly include: the exact URL where you made the purchase or download; any order confirmation or receipt you received; abrief summary of the steps you took during the renewal process, etc.
This information will allow us to look into the matter thoroughly and assist you more effectively.
We value your trust over the past decade and want to help resolve this situation. We look forward to hearing from you.
STOP the nag screens
Good products but the nag screens to buy more prduct is very annoying. STOP
March 17, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Great product, and a great help.
So basically this is a multi computer program service from checking your drivers to defrag, boosters and uninstallers. Now each comes with a price either FREE or paid, regardless they all come with pop ups.
I chose to uninstall this product because it said 'only one driver update per day' which with a new install of windows 11 and a shed load of out of date and non working drivers was useless.
That's when it gave me the option of removing or a free version, I chose the free version, EVERY driver I needed was installed without any issues.
YES I do get the occasional pop up, like today for example it was a St Patricks day popup, but so what its FREE.
Great product, and a great help.
March 4, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you.
Wish you all the best!
Several devices with overlapping subscriptions
I was helped out with problems with several subscriptions on IObit for different devices.
Their assistance was accurat and generous.
February 24, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Driver Booster broke my Windows 11 system – total data loss
I am a paid customer and used Driver Booster on Windows 11. After updating a core system driver, my entire system became completely unusable.
This was not a normal update — a wrong driver was installed apparently from their application, which caused Windows to fail so badly that restore, repair, and reset options did not work at all. I was forced to reinstall Windows from scratch, resulting in the loss of all my data.
I contacted IObit support, and their response was shockingly unhelpful. They simply asked:
“Have you tried to reboot the system?”
That was the extent of their support for a catastrophic system failure caused by their software.
For a paid product that claims to safely manage drivers, this is unacceptable. Updating critical system drivers without proper safeguards is dangerous, and the support response shows a complete lack of responsibility.
Use with extreme caution — especially on production systems.
February 22, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Endless Pop-Ups on a Product You Own
They're decent and I used to use them right up until the time pop up started ruining my gaming experience and getting me killed. You could be in the middle of an online game and I'll bet will send you a pop up to buy a new product, and it never ends. I spoke to them directly and they said there's nothing they can do about it. I canceled all my renewals and uninstalled everything by them. Do not touch this product!
Added 2/13/26: look at the response from iobit, they're trying to sell me more stuff. That's all they care about. As far as them addressing my experience and issues when I spoke to them on the phone they said there is nothing they could do or will ever do about it. So basically they're lying now.
SCAM COMPANY
February 11, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Dual monitor problem on Win11 platform
I have a dual monitor win 11 system with the secondary monitor on the top and spent a lot of time arranging my desktop icons on both. This was a slow process because sometimes I use a single monitor (laptop display) and other times a secondary above the laptop.
I ran IObits updater which seemed to work; but when I did a restart, things went very bad.
1. All my display icons on the top monitor were moved
to the bottom (primary monitor) with a shift to the left as if my secondary monitor was to the left. In addition, the size of the icons on those moved were only partially visible! And the size of the icons on my primary display icons were greatly decreased in size and moved to the upper left corner.
2, I tried to use settings to fix the problem but never succeeded. I decided to restart my laptop but this was a real disaster. Now, IObit's changed my top monitor to the primary monitor. Of course, I thought I could fix this but when I executed settngs the settings window came up in my laptop monitor AND I COULD NOT MOVE MY MOUSE POINTER OUT OF THE TOP MONITOR (a "catch 22").
3. I was now unable to restart my laptop AND UNABLE TO TURN THE POWER OFF WITH KEY BOARD KEYS.
4. I finally used the emergency power off (under the laptop) to power off. Then I tried the "IObit restore system"that was created by IOBit updater -- this failed! I then used one of my earlier Windows restore points to recover an earlier version of my system -- this worked!
5. I then again worked on my monitor icons to fix the layout of both monitors.
My conclusion and suggestion: DO NOT USE IObit SOFTWARE until they learn how to handle multi-monitor windows 11 systems. After programming in many languages, different projects and teaching programming, I conclude that IObit has some "amature programmers" and are clearly not testing their software on multi-monitor systems.
Finally. I have removed ALL IObit software from my laptop. I suggest that you be very careful with IObit software if you are switching between a single monitor and another monitor
February 6, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Several times a day there is a popup - don't buy
Several times a day there is a popup advertisment offering some discounts for additional produces. This is more than annoying. I don't recommend Iobit- clear no buy recommendation!
February 6, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Spamware at it worst!
Firstly, I am an IT professional of 40 years.
I have been looking for a quicker way to update the drivers on all of my PCs (I have around 15-20 personal PCs). I read a review of the IObit Drive Boost, which received mixed reviews, but I thought that I would give it a go anyway. I wish I hadn't!!! The free installer downloaded and I duly installed the program. I am so glad that I captured the installation via a snapshot utility that I own. This garbage installed an additional two programs and you are not warned of this!! Some kind of desktop enhancement which completely messed up my desktop icon layout.
I have removed everything and will not be considering a purchase of this rubbish again. Fortunately suspecting the worst, ie this is a malware installer I performed a full virus scan using proper software. Please may I advise anyone thinking of installing this software to stay clear. Additionally the uninstall leaves remnants of this on your system epecially in your users folder.
February 5, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the iTop programs, we just want to recommend our great partner’s products to our customers. If you don’t need it, kindly please ignore and do not install. Of course we’ll convey your concern about such campaigns to our marketing team.
As for the issues you encountered with our IObit programs, could you please contact us from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue thus our technical team can better assist you?
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Useless support and a broken product called Driver Booster
Do **not** use the free version or even the licensed version of **Driver Booster** under any circumstances, because it will damage your system and drivers!
Based on **[Ticket-KJEB-83909-6663] Driver Booster™ PRO**, from the very first day I purchased the license and started using the software, I experienced issues that initially seemed minor. Overall, this program is meant to update your system drivers, and it’s not something you’re supposed to use daily or even weekly.
After I reported the issue to support, they only kept saying: **“You should ask for a refund within 60 days.”** They expect me to somehow plan when their software will start showing problems!!! Believe it or not, you cannot plan or force faulty software to show its bugs within 60 days after purchase.
What was the problem? After some time, around the **4th or 5th use**, a serious issue occurred that caused my laptop to stop booting properly (it would turn on, but nothing would load). A perfectly normal day turned into a nightmare of potentially losing my data or permanently damaging my laptop!
After about **5 attempts**, thanks to **Gemini** for saving me and guiding me, and I’m extremely lucky that Windows had created a **System Restore point** before the update. Even after all that stress, **half of my programs were still broken and wouldn’t run**, which I eventually fixed using **CMD** and something called an **SFC Scan**, again with the help of Gemini.
In the end, support only kept copy-pasting the same message:
**“You should ask for a refund within 60 days as mentioned before.”**
They expected me to *schedule* their software’s failures. I wrote all this so **you don’t take the risk** and something bad doesn’t happen to your system.
January 15, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Uninstalled
Uninstalled. 1) the annoying pop ups that are difficult to close
2) the auto renew I cancelled 2 years ago has twice tried to take payments
I reached out to them 2 weeks ago “don’t worry we have removed your details all is sorted”
Since then 2 further oayment attempts oh and 7 emails
Worse then most scam websites
January 24, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
IOBIT advertising harassment
What can I do to stop the barrage of ads that are polluting my software? We pay to have peace and quiet, but you're worse than anything; even paying doesn't stop us from being bombarded. That's not true, your advertising scam for your paid software has been going on for years. My friends have uninstalled their IObit software and will never buy it again; what you're doing is shameful.
January 19, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Excellent support
Excellent support. Whenever I need help, I get a fast, helpful and friendly response.
January 18, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Excellent support service
Excellent support service. The issue I reported was promptly addressed and resolved in subsequent updates after I raised an incident report to the support team.
January 15, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Stop With the Popups Trying to Sell More Apps!
They have some good software, but they need to stop pushing all of their other products. If you install any of their software, be prepared for a pop-up message appearing at least daily, trying to get you to buy some other product of theirs
January 9, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
I use 6 of their programs regularly
I use 6 of their programs regularly. I think they all do a fine job. When I have needed to reach out to them for help, they always provided a solution.
January 5, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
I paid for the pro version of their…
I paid for the pro version of their Driver Booster program, but the activation code they sent me didn;t work. Tried to contact IoBit support via the link in their email but got a 404 error.
January 1, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
My Reason for IOBIT Updater
Responsiveness! There are all sorts of updaters out there but this one works well. There is the new Winget command that does upgrade things automatically but if you have a subscription such as EASEUS uses, it uploads the latest software, uninstalls the version resident on the computer, deletes your serial key and you are really messed up. This is safe in my opinion
December 30, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
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