The dress I ordered was great. Nice material, size was good (size 2, normally I wear 36). No plastic packaging which I really appreciate. The delivery was really fast too. The only thing was the extor... See more
Company replied
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Review summary
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Reviews shaping this summary
good delivery cant say much about dress as for dil and need to give it to her
Company replied
I bought the overbump maternity boyfriend jeans. The cotton is great and comfy over the bump. The cut and style is fine too but sadly the back around the bum area is baggy and gathers in an odd shape... See more
Company replied
Great maternity range, very easy to find what you're looking for and be tempted by lots of other lovely things!
Company replied
Company details
Written by the company
Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Contact info
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, United Kingdom
- 0344 844 0448
- theteam@isabellaoliver.com
- www.isabellaoliver.com
3.7
Average
1K reviews
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Really happy!
Lovely options to choose from, easy ordering, fast delivery with good communication and nice quality fabric!
January 7, 2023
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Sadly I still haven’t received the…
Sadly I still haven’t received the parcel. I appreciate it’s been the festive period but it seems Evri is a bad delivery company to use. I thought my bad experience with them delivering a parcel next day with ASOS two weeks late was just a one off but it seems this is the norm for them. I am also waiting for a Seraphine parcel too which is meant to be delivered by them. No idea when that will be either.
December 28, 2022
Reply from Isabella Oliver
Thank you for the feedback and sincere apologies for the delays and we have sent you an update on your order. Wishing you all the best Damar.
Amazing Pregnancy Clothes
parcel arrived very quickly over the Chistmas holidays, beautifully wrapped - the item I ordered is of very good quality, I am very pleased with my first purchase !
December 29, 2022
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Items weren’t shipped for a week
My items weren’t shipped for a week and therefore I didn’t receive them in time for my holidays. After calling up customer service I was advised there would be an effort to speed up delivery and I would receive a follow up email but I received no further comms
December 29, 2022
Reply from Isabella Oliver
Thank you for feedback and we do apologise for the delay and we have emailed you with an update of your order. Wishing you all the best Damar.
So excited to wear my new dress
So excited to wear my new dress, which I can tell will be an item I live in Pre and post baby!
December 27, 2022
Reply from Isabella Oliver
Thank you for the lovely feedback we really appreciate it, All the best Damar.
I haven’t received the products I…
I haven’t received the products I ordered
Edit: I've received them now, thank you! Apparently the delay was due to strikes, so not the company's fault.
December 25, 2022
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Very good service
Ordered a dress which arrived very promptly. Liked the dress which was of very good quality. Emailed the company as the dress was in the sale and was for a Christmas present and I was concerned about the returns policy. They replied to the email immediately and in a very friendly manner reassured me that the returns policy was extended to the end of January. Very happy with the service and would definitely use them again.
December 15, 2022
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
My previous experience with Isabelle…
My previous experience with Isabelle Oliver was great - prompt email recognition of order, fast delivery, great products. Unfortunately this time I still don’t have my items and despite emailing to ask about their status I haven’t heard anything back.
December 12, 2022
Reply from Isabella Oliver
Thank you for the feedback, we apologise for the delay and we have sent an email with an update. All the best Damar.
Very nice maternity clothes
Very nice maternity clothes, looked great on my daughter
December 12, 2022
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Dear Sir
Dear Madam
Dear Sir
My experience is not so good, since I still have not received the package. I have contacted Colis Privé, and there seems to be a dispute with the parcel deliverer. Colis Privé has asked me to provide them with a certificate in which I confirm that I have not received the package.
Best regards,
Gert-Jan
December 7, 2022
Reply from Isabella Oliver
Thank you for the review and we sincerely apologise for the delay in receiving your order. We have sent you an email with an update. Wishing you all the best Damar.
Great service up until getting a…
Great service up until getting a refund, they received my return 14 days ago and email said I will get my refund within 14 days but not received it yet and had to email to chase.
December 6, 2022
Reply from Isabella Oliver
Dear Mr & Mrs Hull, I am sorry about the delay in you receiving your refund but i can confirm it has been processed now. Warm regards
Still have not received my dress
December 1, 2022
Reply from Isabella Oliver
Dear Mary
I can see that this was delivered to you on Sunday 04/12, we hope you like your Dress :)
Beautiful practical maternity wear is a…
Beautiful practical maternity wear is a complete treat. I am very grateful for your designs
November 28, 2022
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Return service
It is very difficult to return an item. Phone number is buried in website. Process not easy
November 21, 2022
Reply from Isabella Oliver
Dear M Bergman
Thank you for your honest review and we are sorry you had problems with your return. I can see you have messaged in separately so I am hopeful we have been able to help with the process.
With kind regards, Suzanne
Still hadn’t arrived !
November 24, 2022
Reply from Isabella Oliver
Dear Ciara. Thank you for taking the time to review us. We are so sorry to hear that your parcel has yet to land with you.
We will contact you via email to discuss this matter further.
Many thanks, Gregg
Really good service and products
November 17, 2022
Reply from Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Quality and focus
Appreciate the focus of their mission. Website easy to use. Loved the design and thankfully my wife liked it as well. Material seems high quality
November 14, 2022
Reply from Isabella Oliver
Hello Udayan
Thank you so much for taking the time to leave us a lovely five star review. We are delighted you support our Sustainability mission, had a good user experience and most importantly, your wife liked the garment!
With very kind regards, Suzanne
Extremely slow return and refund process
November 8, 2022
Reply from Isabella Oliver
Hello Rachel
Thank you for your honest review which we have of course fed back. I can confirm that your refund has been processed and can only apologise for the delay you have encountered.
With very kind regards, Suzanne
Thank you so much for the real thing in fashion, quality and sustainability!
Thank you so much for the real thing - the top quality clothes for a normal price, the trustworthy sustainability approach and data transparency, which are so important, so rare! The amazing customer service, the delivery, the responsiveness.
I am absolutely astonished. Really. I haven't felt this way about a clothing company and a company as an entity, for a very long time. Thank you for what you represent and what you do.
I love your clothes!
October 27, 2022
Reply from Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Great product and quick delivery
Great product and quick delivery. Love the trousers!
October 14, 2022
Reply from Isabella Oliver
Dear Rachel
Thank you for this great 5* review!!
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