We went to Island bathrooms in Salisbury and had a consultation with Jamie L. We found the selection of bathrooms on display to be good and varied and of excellent quality. Jamie was great at helping... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We went to Island bathrooms in Salisbury and had a consultation with Jamie L. We found the selection of bathrooms on display to be good and varied and of excellent quality. Jamie was great at helping... See more
Company replied
I was recommended to go to Island Bathrooms / Waterworks and they were brilliant. Both Alfie and his colleague were so friendly and helpful. They guided me through the process and made sure I had ev... See more
Company replied
First dealt with Island 7 years ago and was impressed with their "can do" attitude. Every interaction since, they have gone above and beyond. Customer service really matters to them. Kudos to Lorraine... See more
Company replied
Lorraine, our first point of contact, was incredibly helpful in tracking down a replacement soft close toilet seat from the bathroom renovations we did 10 years ago, with Island Bathrooms supplying a... See more
Company replied
Since 1981, Island Bathrooms has been the trusted bathroom supplier for Bournemouth, Salisbury, and the surrounding areas. With over 40 years of experience, we provide many high-quality bathroom products. Our styles range from modern to traditional. We make sure every customer finds the perfect fit for their home. Our showrooms in Bournemouth and Salisbury have a wide range of baths, showers, sinks, toilets, and bathroom furniture. Our friendly staff is ready to give you expert advice. Additionally, our clearance centre and two warehouses provide fantastic deals on top-brand products. At Island Bathrooms, we pride ourselves on exceptional customer service, competitive pricing, and our commitment to quality. Visit us today to see why we have been a trusted name in bathroom supplies since 1981.
Holdenhurst Road 308-310, BH8 8AY, Bournemouth, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jaye and Stacey were excellent who went above and beyond. They made us feel at ease and they were very helpful and knowledgeable.

Reply from Island Bathrooms
The thought of a bathroom renovation was giving me sleepless nights. However Island Bathrooms in Bournemouth changed all that. From the moment I spoke with Tonia in the showroom, I knew I was in safe hands. Tonia guided me through the design recommending me the perfect products whilst working with my budgets and needs. Simon then took me though the next stages making sure that all was suitable and doable before handing me over to Justin and his team who then oversaw the whole project.
We are delighted with everything.
Thank You So Much
We would defiantly recommend.

Reply from Island Bathrooms
Stacey at Island Bathrooms was superb. She designed a beautiful bathroom for me and I am over the moon with it. She was so helpful and professional.

Reply from Island Bathrooms
Patient with customer and fitter
Good knowledge

Reply from Island Bathrooms
Excellent and responsive service to client needs. We needed to change our bathroom (only 2 years old, also purchased from Island) to meet an unforseen change in the mobility of a family member. Ashley was brilliant, his knowledge of products that would satisfy the changed requirements was excellent, and we quickly identified an appropriate solution. This time around we decided to use SGS (a recommended installer) to fit the new bathroom. This too was a wise decision and we are very happy with our new bathroom. I commend Island bathrooms to anyone, the service and responsiveness is excellent. I would also recommend using SGS, the combination of great products and excellent installation is outstanding value for money.

Reply from Island Bathrooms
Ashley made simple of what at first seemed a daunting exercise of agreeing on a design and selection of kit among a host of possible alternatives. Great service with humour and efficiency!
Huw & Sara

Reply from Island Bathrooms
Many friends suggested Island Bathrooms when I asked for recommendations about updating my rather odd shaped bathroom. Now, I know why. Lots of excellent advice and brilliant customer service. Very happy.

Reply from Island Bathrooms
Excellent service worked everything out could not be happier

Reply from Island Bathrooms
We recently bought a bathroom from island bathroom in Bournemouth. We had the lovely Paul Sutton design our bathroom for us. With his amazing help and guidance we now have the bathroom we dreamt off. Paul was incredibly helpful and kind to us. He knew what a tight time scale we was on to get our bathroom done before we moved into our new property and he made it happen. So thank you Paul for everything. Would highly recommend!

Reply from Island Bathrooms
Kirsty made the process so easy to guide me through the process and finalise details to plan and design my new bathroom, her knowledgeable advice professional service even when I wanted to revisit and adjust my original plans no quibble or trouble at all, sourcing items as requested thank you!

Reply from Island Bathrooms
We visited Island bathrooms Salisbury today armed with a shopping list from our bathroom fitter. The plan was just to have a look around, as it is 12 years since we last updated our facilities. We met Kirsty who could not have been more helpful. She was highly professional, very friendly and guided us to make our choices. We left having ordered a bathroom that we will be proud of. Thank you so much for your help today.

Reply from Island Bathrooms
We have used Island in Salisbury twice in the last 12 months, firstly for our bathroom, and more recently for our shower room. Having been a bit apprehensive about using a bathroom company, and initially keen to source and order items ourselves - we ended up being very grateful to Island, and Ashley in particular, for their expertise, patience and excellent advice. It made our lives so much easier, and we are really happy with everything they did for us. Ashley also liaised direct with our fitter (the excellent Ken Beresford) which made things even easier. We would strongly recommend Island to others. Thank you!

Reply from Island Bathrooms
We purchased a bathroom sink and vanity unit from the Salisbury branch a couple of weeks ago and when we got home to fit it we realised the unit would not fit without extensive alterations.
Ashley at the Salisbury branch was totally sympathetic to our situation and kindly offered a credit note. We have gladly purchased another unit from the same branch and can’t wait for it to arrive.
I must say a big thank you to Ashley and Jamie who gave us such an excellent service throughout. Thank you

Reply from Island Bathrooms
We used Island Bathroom 9 years ago and found them so helpful that it was obvious to us that we would revisit their showroom now that we have moved home. The showroom is full of room settings and the staff very knowledgeable. On two visits Kirsty was able to spend a considerable amount of time with us going over in detail what we required and was very helpful in guiding us through the various options. We left very satisfied with what we had ordered. Thanks very much Kirsty.

Reply from Island Bathrooms
Thank you so much Lorraine. I purchased a toilet from Island Bathrooms 7 years ago and needed to get a new flush. Lorraine, regardless of not being able to supply one herself, found all the information I needed to source it elsewhere. Now that's customer service that you don't see very often now so thank you!
Will definitely be back to order my new disabled suite from you later in the year.

Reply from Island Bathrooms
Brilliant help and service from Ashley at Island Bathrooms Salisbury. We needed to replace an existing shower enclosure and Ashley very patiently went through all the options available to us. Thank you Ashley for your help. it is much appreciated

Reply from Island Bathrooms
From the moment we walked in to Island Bathrooms we knew we were in good hands. Paul took the time to really listen to our requirements, and helped us to visualise the bathroom we dreamt of. Great service and attention to detail all round, and we are absolutely thrilled with the end result. Thanks so much to Paul Sutton and the team at Island Bathrooms, we will definitely recommend!!!!!

Reply from Island Bathrooms
Having checked around several bathroom showrooms we went back to place our order at Island Bathrooms because we were so impressed with not only their products but their staff too, who were polite and friendly.
Paul Sutton, senior designer there, was so knowledgeable and helped us out with our queries and made suggestions to accommodate what would work best. Paul kept in touch every step of the way, so we never had to second guess anything.

Reply from Island Bathrooms
Richard Morant was particularly helpful and pleasant
A fantastic showroom displaying great products in real settings

Reply from Island Bathrooms
Great customer service from Paul and his team really helpful and informative when choosing giving lots of options depending on your budget and style

Reply from Island Bathrooms
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.