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Jacksons Leisure Supplies Ltd. Reviews 

2,030
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality products offered at competitive and realistic prices, often finding the best value compared to other retailers. Many people highlight the excellent service, noting helpful staff, smooth ordering processes, and clear communication from start to finish. Reviewers also frequently commend the fast and well-packaged delivery, ensuring items arrive in perfect condition and on time. However, some customers experienced delays in delivery, with items taking longer than expected to arrive. A few other people also felt that parts of their order were missing or arrived with damaged packaging. Additionally, some reviewers noted issues with stock availability or receiving conflicting information regarding their orders.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Product

Users describe positive interactions with product, often highlighting good quality, competitive pricing, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and speedy... See more

Order

People report positive experiences with order, often finding the online ordering process simple and... See more

Price

Customers generally express satisfaction with the pricing, often finding competitive and reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price for my Victron charger, beating Amazon and all eBayers. Order process was straightforward and it was shipped by Royal Mail tracked 48 (extra charge, but even when added in, their price was... See more

Rated 5 out of 5 stars

Reasonable price. and reasonable delivery time, would have prefered a lower price as i know the trade prices and a faster delivery, But when you have been shit on by the British goverment and the eu,... See more

Rated 5 out of 5 stars

This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With... See more

Rated 5 out of 5 stars

They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,030)

1,172 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a thule 6300 awning first email…

Ordered a thule 6300 awning first email told me they were out of stock second email told you wouldn’t deliver to N.Ireland after first email i phone in to see if there was another awning option ordered Fiamma 80s awning and a Thule electric step . Awning took a week to get to me no step yet !!!!! Poor service and too many different stories . Tom 3/8/26

July 30, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Hi Tom, we’re sorry for the frustration caused and would like to provide some context.

The original Thule awning was checked with the UK distributor and you were advised once availability was confirmed. August is a difficult stock period, as many Italian manufacturers shut down, meaning awning stock can sell through quickly and cannot always be replenished until September.

Your delivery address was then flagged as an issue, as Thule’s UK freight service is not currently able to deliver awnings of this size to Northern Ireland.

Large awnings cannot travel through standard parcel services due to their length, fragility and post-Brexit freight restrictions, so they have to move through a specialist freight service, even when handled by carriers such as FedEx or DX.

After speaking directly with the Fiamma distributor, we were able to offer a Fiamma awning as an alternative. However, Northern Ireland collections from Fiamma only take place on set days, which affected the delivery time.

Rated 5 out of 5 stars

good quality

Had the item in stock in the size I wanted ,this was a pool bubble solar cover
Arrived within 4 days and good quality
So would not hesitate to order from them again
Amanda devon

July 30, 2026
Rated 4 out of 5 stars

I had one part of the order straight…

I had one part of the order straight away, then had to wait for the other part, but all come intact. 👍

July 23, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your feedback. We’re sorry the second part of your order took a little longer to arrive, but we’re pleased everything was eventually delivered safely and intact. We appreciate your patience.

Rated 3 out of 5 stars

No issues what so ever

No issues what so ever, product came and up and working, happy customer.
Did take longer than I expected ordering on the Friday and it not comming until the Thursday, I originally was going to order from Amazon which stated 1-2 business days and this was comming from this supplier to Amazon. That was all really, probably so use to Amazon next day or day after.

July 28, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Hi Adam, thank you for the review. We’re glad to hear the product arrived safely, is up and running, and that you’re happy with it.

We’re sorry the delivery took a little longer than expected. Amazon has certainly set a high bar for delivery times, but we completely understand the comparison and appreciate your patience.

Rated 5 out of 5 stars

Great Experience & Best Price

Best price for my Victron charger, beating Amazon and all eBayers. Order process was straightforward and it was shipped by Royal Mail tracked 48 (extra charge, but even when added in, their price was still better that all the others). It has just arrived, very carefully packaged and I have tested its functionality briefly, but I am satisfied that with it being a Victron charger, it will do the job well.

July 30, 2026

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