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Jacksons Leisure Supplies Ltd. Reviews 

2,030
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality products offered at competitive and realistic prices, often finding the best value compared to other retailers. Many people highlight the excellent service, noting helpful staff, smooth ordering processes, and clear communication from start to finish. Reviewers also frequently commend the fast and well-packaged delivery, ensuring items arrive in perfect condition and on time. However, some customers experienced delays in delivery, with items taking longer than expected to arrive. A few other people also felt that parts of their order were missing or arrived with damaged packaging. Additionally, some reviewers noted issues with stock availability or receiving conflicting information regarding their orders.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Product

Users describe positive interactions with product, often highlighting good quality, competitive pricing, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and speedy... See more

Order

People report positive experiences with order, often finding the online ordering process simple and... See more

Price

Customers generally express satisfaction with the pricing, often finding competitive and reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price for my Victron charger, beating Amazon and all eBayers. Order process was straightforward and it was shipped by Royal Mail tracked 48 (extra charge, but even when added in, their price was... See more

Rated 5 out of 5 stars

Reasonable price. and reasonable delivery time, would have prefered a lower price as i know the trade prices and a faster delivery, But when you have been shit on by the British goverment and the eu,... See more

Rated 5 out of 5 stars

This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With... See more

Rated 5 out of 5 stars

They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,030)

1,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality and service

The roof light arrived quickly and was well packaged therefore arrived in perfect condition. We have ordered a lot of this product as we manufacture high top roofs for vans and some of our customers want us to provide them with a high top with a skylight fitted during production.

July 23, 2026
Rated 2 out of 5 stars

Customer service issues

Ordered a safari window. The window was good, but part of the order was missing, the sealant. Emailed asking for a refund of the sealant. Was happy to go and buy more sealant from a local, but 221 is hard to come by so I ordered it from them. They told me to recheck the boxes and then ignored/missed my follow up when it obviously wasn’t there. Still not resolved.

Another order I had from eBay went wandering down the wrong street to the wrong number. They didn’t reply with the tracking for a couple of days after I said it hadn’t arrived. The picture helped me track it down but still not really good enough. Albeit the fact it went missing is more of a courier problem.

July 21, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Hi Pierce, we’re sorry for the issues experienced here.

When smaller items are ordered with larger products, our packing team will often place them safely inside the main product box to reduce unnecessary labels and separate parcels. For this reason, we do ask customers to check all packaging before we resend or refund missing items. That said, we’re sorry your follow-up was missed and that this was not resolved as quickly as it should have been.

Regarding the eBay order, we apologise for the courier delivery issue. Unfortunately, once an order is with the courier, delivery errors such as parcels being taken to the wrong address are outside of our direct control. We understand the tracking image helped you locate it, but appreciate the delay in our response added to the frustration.

During peak periods, we do our best to respond as quickly as possible, but we accept this was not handled as smoothly as it should have been.

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