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Jacksons Leisure Supplies Ltd. Reviews 

2,039
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly competitive pricing and genuine quality products available for their campervan and motorhome builds. Many people also point out the exceptionally fast delivery service, noting that orders are securely and carefully packaged to ensure everything arrives in perfect condition. Some reviewers were not happy with occasional shipping delays and extended delivery times caused by external courier services. A few buyers also mentioned frustrating instances where specific parts were missing from their packages or items arrived damaged during transit. Despite these specific concerns, consumers generally appreciate the helpful support and remain satisfied with the overall service provided.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick shipping... See more

Product

Customers report widespread satisfaction and positive experiences with the products, highlighting good... See more

Service

People report positive experiences with service, highlighting helpful staff and prompt assistance. Consumers... See more

Order

Reviewers mention positive feedback about order processes, noting that websites are simple to navigate and... See more

Price

Consumers find price to be positive and consistently report great value across various items. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price for my Victron charger, beating Amazon and all eBayers. Order process was straightforward and it was shipped by Royal Mail tracked 48 (extra charge, but even when added in, their price was... See more

Rated 5 out of 5 stars

Reasonable price. and reasonable delivery time, would have prefered a lower price as i know the trade prices and a faster delivery, But when you have been shit on by the British goverment and the eu,... See more

Rated 5 out of 5 stars

This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With... See more

Rated 5 out of 5 stars

They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,039)

1,184 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a Truma boiler on 14th July DISASTROUS

Ordered a Truma boiler on 14th July. Was told it may arrive early in the following week. What happened to next day delivery as you state on the website?
So lt was dispatched on the 16th July via fedex. I asked If I could pay for speedier shipping as I had booked a caravan technician to fit the boiler on the 21st and was now worried about the boiler arriving in time. I was told via email by someone at Jacksons its not possible. So. Its meant to arrive on Monday 20th July. Waited in ALL DAY and NO DELIVERY. In fact got text from fedex that they sent it back to Launceston depot!! Without attempting to deliver it! Why?? Could not get any sense out of fedex! Multiple calls, emails on line, live chats, tracking texts etc etc with fedex but useless. Would not let me drive up to the depot myself to pick it up! They then promised to deliver before 9am on the 21st. OK I thought, great. Fitter is coming 9am!
Well that time came amd went. 6 hours later around 3pm it finally arrived! Fitter had to cancel as he had other jobs to do! AND when it was finally delivered it was dumped in a barn! It was supposed to have had a signature on delivery! So. All in all. Very disappointed. Poor timescale of delivery after purchasing 7 days earlier. Now we have to wait 8 weeks! As Fitter cannot come back til September! Very unhappy 🙁

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Hi Tracy, we’re sorry this has been frustrating, but we would like to clarify the timeline.

The product page states the current dispatch estimate, which is normally 1–2 working days. This order was placed on 14th July and dispatched on 16th July, so it was dispatched within the stated estimate. Once dispatched, the service used is a next working day courier service.

We were asked whether a faster service could be paid for, but we do not offer this because courier delivery times are not guaranteed. We do not want to take payment for a premium service when delays can still occur outside our control.

Unfortunately, after dispatch, the issue occurred within FedEx’s network. We contacted the courier and communicated the urgency, but we cannot control depot routing, missed delivery windows or driver decisions once the goods are with them.

We are sorry your fitting appointment was affected, but we would always recommend waiting until an item has arrived and been checked before booking installation, as courier delays, damage or other issues can occur with any carrier.

Rated 5 out of 5 stars

Excellent service from Jacksons

Required a replacement skylight for a motorhome. Jackson's have a good website. Good selection of products. Very competitive pricing for a genuine Dometic Seitz skylight. Next day delivery. Very satisfied with the service from Jacksons.

July 23, 2026
Rated 1 out of 5 stars

New Fridge for my Motorhome.

Magic. Put in my order three days later New Fridge Turned up. Absolutely delighted.
There was one small downside. Delivery man would not take away the Euro pallet fridge came on.
Now have the problem of disposal of said pallet.
Fridge is A1.

July 21, 2026
Rated 2 out of 5 stars

When purchased canopy on line

When purchased canopy on line, saying in stock. Then told it was late coming in, should be with them on the 15th July, several phone calls and emails item no in until end of September. Paid for item on the 10th July. Beware if you are purchasing canopy, check they physically have it in stock. They don’t reply to all emails, even after telephone conversations I still had to chase them. I had money back, but what an experience.

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

We’re sorry you feel this way and understand the frustration caused.

To clarify, this was a Thule awning. Due to the size and length of these products, they are normally sent directly from the UK distributor using specialist couriers. This is usually a quicker process and also helps avoid additional handling and delivery costs being passed on to customers.

Unfortunately, this particular model has been affected by a surge in demand, with UK stock being updated as available and then selling through very quickly. This was made more difficult by the manufacturer’s August shutdown in Italy, meaning any items not already produced or scheduled before the closure are delayed until September at the earliest.

The extended response time was due to manual stock checks being carried out with the distributor during an exceptionally busy period. We appreciate this was not the experience you expected, and we’re sorry for the inconvenience caused.

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