While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dismal quality and sizing is off. I didn’t have high hopes for a $29 sweater and track pants but this was well below what I thought. Top was huuuge and pants short and tight despite both being same si... See more

Rated 2 out of 5 stars

I do have some jaggad items that I love but I recently bought 3 of the Rio pique tanks and I washed them once and they went out of shape and shrunk! Super disappointing that the material is clearly ve... See more

Rated 5 out of 5 stars

I recently purchased three fleece jackets for $159. I loved one! I had to return one due to not liking the fit and one was faulty. Jaggad offered free returns and I received a refund very quickly. The... See more

Rated 2 out of 5 stars

Whilst I like the design/pattern, the material quality is extremely poor. Every other brand of leggings I own (PE nation, lulu lemon, muscle republic, Nike, adidas) is much better quality. I wouldn’... See more

Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Information provided by various external sources

To create the life worth living you have to work hard. Our mission is to support those on the path to the life they aspire to.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(76)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I usually do like my jagged clothing…

I usually do like my jagged clothing however I bought a small in the tracksuit pants (of which I usually get a small in tights as well), I ordered a small in the T-shirts. Both were hugely oversized and look like I’m wearing tents in a small! I’m usually a 10 to 12. Very disappointed in your sizing especially for T-shirts but also the tracksuit pants in this instance

September 7, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I just purchased 5 JAGGAD items as part…

I just purchased 5 JAGGAD items as part of the $99 deals & am so happy with the fit, colour, quality & fast service. I returned a t-shirt for a smaller size & the process was easy & so quick. I am definitely a JAGGAD fan & will be on the look out for more of their deals.

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed. Bought jumper and leggings for yoga. I sized up in the pants. Usually a small, went for a medium and they’re super firm and then the crotch slips down. Jumper ok but quite cheap fabrication. Not worth the sale price. Can’t be bothered to try and return as it sounds like customer service is slow and unhelpful from these reviews. Meh!

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Navy & Pink leggings…

Hi so I didn’t buy my Navy & Pink leggings direct from Jaggad but from an Op shop, having googled them I found the exact pair $109, I’m usually a UK size 12 but these were a L, they are brand new and fit perfectly, the quality is lovely just like my Lululemon leggings, I will definitely buy from Jaggad now and be careful not to buy a bigger size on the sweatshirts as the reviews suggest !

August 11, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

First and last order! Quality and fit are a joke!

I ordered 2 pairs of tights and a jumper on sale this week. I am so disappointed by the quality and fit 😔
I ordered the tights in a large and the jumper in 3XL (as I prefer very over sized jumpers) I usually wear a size 12 and the tights were a struggle to get on, and the jumper fits (not over sized like I wanted)
In what world is a size 12 and 3XL the same thing?!
Considering the tights are usually $99, they feel like the same material and quality of my $8 Kmart pair! Never shopping here again, such a waste of money 😔

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

This is extremely disappointing

This is extremely disappointing. I paid $109.00 for ‘active ware tights’ and all they did was roll down the sides and the crotch fell way as I was walking. I have cotton on leggings that were 1/4 of the price and are much better than these products. Absolute joke

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Huge thumbs up!

After checking out this brand for the last year I decided to take the plunge and order a few items. I got leggings, tank and jumper and I couldn’t be happier... I’ve bought a lot of activewear over the years and can say I was impressed with the quality and price. I’ve had 5 kids and I’m a size 12 so I’m def not a traditional ‘skinny body’ but these fit me really nicely, I can’t wait to purchase more. (I purchased my size)

May 20, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

First and last Jaggad purchase

Ordered my first Jaggad tracksuit during a recent sale. The order took weeks to arrive and the overall quality was poor - too big, colour different to picture and within a couple of wears the pants had a hole in them. Even on sale this was still an expensive purchase and I won’t be back.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Purchased from Jaggad for the first time and after reading a few reviews decided to go a size up. I'm normally size 10 (or 12 for comfort particularly for bottoms) so went for size L. I bought a pair of leggings, a sweater and an underwear set. The leggings in size L were a great option in my case (I'm not a fan of super tight activewear and to be honest Covid left me with a big bum and thick legs!).

The sweater was a bit too big and the underwear was way too big for me. I was able to exchange the underway for size M. Unfortunately the sweater wasn't available in size M the day I got in touch with customer service for an exchange (a bit disheartened to see that it's available today as I would have loved to exchange it for a size M!) I kept it anyway because it's super cute but perhaps I should have waited a bit.

Customer service was fantastic - super quick and responsive. They even sent the new items before I had sent them the original ones. That to me says a lot!

I will definitely purchase again. My recommendation is, no need to go a size up unless it is for leggings and, if you are like me, who doesn't like too tight activewear.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Quality clothing and service, true to size

The quality of the clothing is wonderful, great design features not offered on cheaper clothing (embroidery rather than screen printing for instance).

The customer service was incredibly quick at express posting an exchange size even before I had returned the original order. And when I did, the refund was given within 2 days of me taking it to the post office! I’ve never had such wonderful service before!

Sizing is true to size, other reviews said runs small so I went with L (AU12) for some items and M for others, as I’m normally 10-12, and I needed to return the large sizes. Definitely purchase your usual size - most designs are oversized fit anyway. I didn’t buy any leggings though.

Will definitely purchase again on sale - great value in the deals I bought.

5 stars!

February 15, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing customer service.

This was my first purchase from Jaggad and it did not go as planned. I went with a sales item, a pair of pink leopard bike shorts. What i received was a three-quarter pair of black tights with a stripe down the side. My original order is now out of stock.
BUT the customer support I received was amazing. Because of this and only this I am going to order from Jaggad again.
The service team was quick in their response, professional and understanding, I have never found this with any other company.
I am so glad I went up a size, they are a smaller fit but I must admit the fabric was quite good.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and great quality

Cannot speak more highly of JAGGAD and their customer service team. I had to exchange a jumper and had no issues at all. Maddie who I dealt with was amazing, very prompt and sorted out my exchange on the day. I love the quality of all my purchases and I am a 14 and find that the XL is perfect for me. During lockdown JAGGAD is all I worn. I am a very happy customer and will not purchase for anyone else.

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

Overpriced and poor quality & fit

Order 2 pair of tights and had to return both pairs. Only received a partial refund not full refund on return. I assume this was for the return postage cost??? Poor quality and material and the fit was awful and not true to size. Couldn’t even get one pair on they were so poor fitting. Maybe it’s ok if you are stick thin like Bec Judd but for those with normal bodies they need to rethink their design and quality of material to match the overpriced products

January 21, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointed

Took advantage of their sales to try Jaggad out and was so disappointed. Postage was slow and when the items did arrive it was very underwhelming. One jumper is great for summer and fits perfectly, another jumper in same size is huge. Tank tops are huge gaping around the arms and the biggest disappointment is the leggings! Sizing is completely wrong - usually an XL, they are more like a medium and the material is that shiny stuff that doesn't give and doesn't allow freedom of movement.

Won't be buying from them again, just thankful I didn't pay full price for these items.

January 19, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Cheap material, not worth the premium price tag.

Ordered a pair of tights, a gym singlet and a jumper.
The tights were an awful cheap shiny material, and the waistband is disproportionately wide, it came down over my bottom and all the way up to my ribs. The singlet material felt cheap and the jumper was paper thin and also very cheap feeling. I'm returning all the items. Definitely not worth the premium price tag.

January 11, 2022
Unprompted review
Rated 1 out of 5 stars

Is this a joke ????

I have never been so disappointed with a parcel. Incredibly poor quality and the size is incorrect. I wouldn't even pay sale price for these items they are that bad.

January 1, 2022
Unprompted review
Rated 1 out of 5 stars

not great

i bought 2 shorts, a tshirt, a tank top, and 2 sport bras. the shorts are very frumpy and massive for a size S, very poor quality compared to pics on their website. the leg opening is very wide so won't be able to wear them to pilates. i'm around 5'2 and it's way too long for me, have to fold down the waistband. the tshirt and tank in size XS also very very baggy and ridiculously way too long, maybe i'm just too short for their clothes. the sport bras are good and i love the design, that's the only positive. shipping to melbourne took an entire month because of covid delays.

October 26, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look