Apparently very nice flowers. They arrived very dry but recovered after 24 hours with tlc. I had ordered the flowers as a gift, but it was I who received all the delivery messages, not the recipient... See more
Company replied
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See what reviewers are saying
The original hat box flowers were beautiful when delivered pbut only lasted 4 days at the longest . They were kept in a cool place and the oasis was watered, but they were showing signs of agei... See more
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... See more
Jane Packer flowers are one of the most professional and high standard florists I’ve purchased from across multiple countries. Their service is attentive, responsive and great guidance. Their flowers... See more
Company details
Information provided by various external sources
Luxury Flowers Delivered Across The UK
Contact info
4.0
Great
425 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it was very easy to place an order from…
it was very easy to place an order from the US to Hampstead. Plus, I love your beautiful flowers. I went to a class several years ago at Jane Packer in London! Love your work!!
November 19, 2023
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Delivered on day and recipient very…
Delivered on day and recipient very happy. Pleased with both Jane Packer and DPD who delivered and kept me informed.
November 23, 2023
Beautifully packaged
Beautifully packaged, delivered on time and the flowers were lovely.
November 11, 2023
Simply stunning!
Truly special arrangement of fresh, colorful blooms in their unique basket. Quite elegant. I ordered from the US for delivery in London and all went smoothly. I wish they would provide a confirmation of delivery. I wrote them an email and they did respond promptly. I will order from them again.
November 1, 2023
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I sent the flowers to a friend who was…
I sent the flowers to a friend who was feeling unwell. She said they were beautiful and cheered her up.
October 12, 2023
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Hat Box
Hat box of flowers loved by recipient. Ordering and delivery brilliant plus follow up for gift message so appreciated! Would definitely recommend and use again.
September 13, 2023
Beautiful flowers.
September 19, 2023
Lovely bouquet delivered safely and on…
Lovely bouquet delivered safely and on time. My friend was very pleased
September 6, 2023
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Great service - highly recommend
Great service, quality of flowers and timely delivery. The person I gifted for was over the moon with their flowers. Great company, product and I’d highly recommend if you’re looking to provide stand out flowers for someone special!
September 1, 2023
Unprompted review
Beautiful flowers delivered on time.
August 31, 2023
I requested my gift be delivered on…
I requested my gift be delivered on Tuesday 29 August. It was delivered 3 days earlier on Saturday Saturday 26 August. The recipient was in Lincolnshire until Tuesday. The delivery company left the flowers at their doorstep.
I'm very upset about this and ask why my request wasn't followed?
August 24, 2023
Reply from Jane Packer
Dear Lee,
Thanks for taking the time and trouble to leave us feedback concerning your recent order. We're very sorry to hear that it was delivered on the wrong date. We've looked into this and it appears that we picked up on the original day requested and not the changed date. We'll take steps to make sure that this can't happen again. We realise that this is little comfort to you and we apologise again for this error. We will be in touch at the email address you provided when you ordered.
Thanks once more for bringing this to our attention.
Kind regards,
The Jane Packer Team.
Just amazing
Just amazing, so helpful and understanding when I wanted to change things. Honestly, the best flowers and customer service, thank you so so much.
July 31, 2023
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Sent to my sister in law for their …
Sent to my sister in law for their Silver Wedding anniversary. She was absolutely thrilled and said they were beautiful v
July 29, 2023
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