CEWE Japan Photo Reviews 

711
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

The website makes it so easy. I found exactly what I wanted, and it was a great price. My order was processed extremely quickly, then sent. I received it just over 24hrs after I made my order. You are... See more

Company replied

Rated 1 out of 5 stars

Absolutely FUMING! Website said they will deliver within 17/20 and now they haven’t even produced the cards! And they are telling me i shall receive before Christmas Eve! ITS Thursday and the post doe... See more

Company replied

Rated 3 out of 5 stars

We specifically ordered the Speilplate mounting system. Cewe however supplied the Skinnesystem on our two alupanel prints, which means they are not easily interchangeable. UPDATE: It seems I emailed... See more

Company replied

Rated 5 out of 5 stars

Japan Photo is an excellent shop, always ready to help if necessary. They always have prompt deliveries and extremely good quality on their products. I will never use any other photo services in the f... See more

Company details

  1. Photo Shop

Written by the company

CEWE Japan Photo er Skandinavias største fotokjede, med 23 butikker i Norge. Vi leverer høy kvalitet enten du bestiller en CEWE FOTOBOK, printer ut bilder ved hjelp av våre CEWE FOTOSTASJONER som står klare til bruk i alle våre butikker, eller om du kjøper fotoutstyr av topp kvalitet. Vi har et stort utvalg av spennende produkter! Vi ELSKER foto og ønsker å bidra til gode fotoopplevelser, og at gode blinkskudd ikke blir liggende på mobilen eller bortgjemt på en harddisk. Vi tror at ett bilde på veggen er bedre enn 10 på mobilen, og at gode minner gjør seg aller best i en personlig og unik CEWE FOTOBOK. CEWE Japan Photo er eid av CEWE, som er Europas største fotolaboratoriekjede, med virksomhet i 24 land. Japan Photo ble etablert i Danmark i 1985, og sommeren 1990 ble den første butikken i Norge åpnet. Hovedkontoret vårt ligger på Bjørndal i Oslo.


Contact info

4.0

Great

TrustScore 4 out of 5

711 reviews

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4.0

All reviews

(711)

148 reviews in the last 12 months

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Rated 2 out of 5 stars

So slow delivery or sending of photo…

So slow delivery or sending of photo and video purchases.

November 10, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hello, Olivier!

Thank's for your feedback.

Just have to apologize if it took time to deliver your order. We always try to deliver as quickly as possible and work to keep delays to a minimum. This can happen as we use a third party as a courier, and this is something we always try to minimize so that you as a customer will receive as quickly as possible.

I just have to apologize that it wasn't good enough this time, but I just have to apologize, I'm a little unsure what you're referring to here. What is registered here is a heardwear product, and there is nothing to do with photos or videos as far as I can see.

If you have more information or inquiries regarding this matter, please send us an email at kundeservice@japanphoto.no and we can help you further!

Greeting,
Customer service

Rated 5 out of 5 stars

Topp

Topp
Japan Foto er bare bra📸

June 19, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei,
Takk for hyggelig tilbakemelding!
Om det skulle være noe vi kan hjelpe med, ta gjerne kontakt.
Mvh kundeservice

Rated 5 out of 5 stars

Rask levering

May 16, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei, Marit!

Takk for god tilbakemelding!
Levering er noe vi stadig jobber med å få så rask og god som mulig, så det er supert at vi leverer der vi vil være.

Om du skulle ha noen spørsmål eller andre henvendelser så er det bare og kontkate vår kundeservice!

Hilsen,
Kim-Remi

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, helpful, quick, and products are legit.

April 9, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hi,
Thank you for the nice feedback.
Feel free to contact us if you have any questions.
With best regards
Irene, Customer service

Rated 5 out of 5 stars

Rask levering

March 1, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei,
Takk for hyggelig tilbakemelding!
Ta gjerne kontakt om du har spørsmål.
Mvh Irene, kundeservice

Rated 5 out of 5 stars

Rask levering.

February 27, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei, takk for at du tok deg tid til å gi oss en tilbakemelding. Om det skulle være noe vi kan hjelpe med ta kontakt med kundeservice@japanphoto.no. Mvh. Irene, kundeservice

Rated 5 out of 5 stars

Very fast delivery

January 29, 2023
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hello,

Thank you for the nice feedback!
We appreciate your kind words.

We are always work to get orders out quickly and on time, so it's nice to see that we deliver where we need to.

If there is anything else, just contact us at support@cewe.no and we can help you with the matter.

Greeting,
Kim-Remi

Rated 5 out of 5 stars

God service

God service, rask levering til CEWE Moss

August 8, 2022
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei, Kjell!

Så bra vi kunne levere!
Hilser fra Moss for å si at du er hjertelig velkommen tilbake!

Om det skulle være noe mer så kan du bare ta kontakt direkte med oss på salg@japanphoto.no og/eller direkte med butikken i Moss!

Hilsen,
Kim-Remi
Kundeservice

Rated 5 out of 5 stars

Rask levering

July 13, 2022
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei, Sandra!

Det er supert å lese at vi kunne levere som forventet her!
Håper du er fornøyd med bestillingen og at alt gikk bra.

Om det skulle være noe mer så kan du kontakte oss på mail: salg@japanphoto.no.

Rated 5 out of 5 stars

Alt var bra👍

June 6, 2022
CEWE Japan Photo logo

Reply from CEWE Japan Photo

Hei Rune!

Tusen takk for tilbakemeldingen, så godt å høre at du er fornøyd!

Ha en fin dag!

Med vennlig hilsen
Veronica

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