Jaycee Trophies Reviews 

3,329
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally simple online ordering process and the remarkably fast delivery times for all their customized trophies and awards. Consumers are also extremely happy with the beautiful engraving quality, secure professional packaging, and the friendly helpfulness of the support team. Some reviewers were not happy with minor issues such as missing items from delivery packages or slight discrepancies found in their delivered orders. A few people also mentioned occasional initial communication delays, design limitations on glass materials, or text sizing that was slightly smaller than anticipated.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and accurate... See more

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Service

Reviewers mention positive feedback about service, highlighting consistent satisfaction over years of... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the products received.... See more

Order

Users describe positive interactions with order, highlighting the very easy online ordering system and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased with our commemorative cup. We were sent a proof copy of the wording for approval (very sensible) and then the actual item arrived, beautifully packaged. The old girls and old boys will see... See more

Company replied

Rated 5 out of 5 stars

First time ordering so didn't know how the engraving will look like. A quick email to Jaycee's to confirm, had a response back within an hour. Ordered and the trophies arrived within 2 weeks. Had a sl... See more

Company replied

Rated 5 out of 5 stars

I've been using Jaycee Trophies for over 10 years now. Their trophies look great, feel good quality and are reasonably priced. The engraving is always accurate, looks good and adds a personalised... See more

Company replied

Rated 5 out of 5 stars

Every year we go camping and we play this game called Blongo ball and we get medals for the first and second place - I’ve always used this company - quick delivery, high quality medals and great custo... See more

Company replied


Company details

  1. Trophy Shop
  2. Corporate Gift Supplier
  3. Engraver
  4. Glass Engraver
  5. Sporting Goods Store

About Jaycee Trophies

Written by the company

Superb range of trophies, glass awards and medals plus lots more. You can personalise and order awards online 24/7 with our easy to use website. Whether you are looking to order sports trophies, school awards or glass awards for that special corporate event, hopefully we have just what you are looking for. If you need help or guidance placing an order or just for advice, our excellent customer service team are always happy to help. Awards are engraved and packed on site with a speedy turn around. Express delivery and click and collect options available. We look after our customers. We offer loyalty reward points on every order so you get a saving every time you come back.

Sport and Corporate Awards is now part of Jayceetrophies

Jaycee Trophies

Written by the company

Online trophy shop selling sports trophies, glass awards and medals
Order awards online with ease in the comfort of your own home or workplace. - Huge Selection of Awards; - High Quality 'On-Site' Engraving; - Speedy Turn Around; - 5* Customer Service; - Loyalty Reward Points for our Customers - Free Artwork service for glass awards and eco/bamboo awards; - Low Cost Signed for Delivery Service (Free over £75)

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,329)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

7 sets of trophies orderd

7 sets of trophies orderd
1-3 postion for different classes
and we got sent 4 x 2nd place all the same.
not impressed .
Called them and they appologised and are sending replacement tags , nice chap on the phone and i will use again .

January 13, 2026
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Reply from Jaycee Trophies

Thank you for taking the time to leave your feedback. As discussed on the phone, we were genuinely sorry for the error with the plates on your order and apologised at the time.

We also offered to remake and replace the incorrect plates straight away. While mistakes are very rare for us - as reflected in our thousands of 5-star reviews - we are human, and on this occasion something did go wrong.

We’re disappointed that despite our conversation and attempt to resolve the issue, you still felt the need to leave a poor review, but we do appreciate you raising your concerns.

UPDATE:
Thank you for updating your review and for your kind comments about our phone conversation - we do appreciate that. We’re glad we were able to speak with you, apologise, and arrange the replacement plates for you.

While we’re pleased the issue was resolved and that you’d be happy to use us again, we are of course a little disappointed that the updated review still reflects a two-star rating, particularly as we did our best to put things right as quickly as possible.

We always aim to provide a high level of service, and as shown by our many 5-star reviews, this situation is very much the exception rather than the rule.

Thank you again for your feedback and for giving us the opportunity to resolve the issue.

Rated 5 out of 5 stars

Always a positive

Always a positive, reliable experience.

January 30, 2026
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Reply from Jaycee Trophies

Thank you for your kind review!

We’re delighted to hear that you always have a positive and reliable experience with us. Your continued support means a lot, and we look forward to helping you again soon.

Rated 5 out of 5 stars

Great

Great put in a massive order and everything was great and in good condition

January 30, 2026
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Reply from Jaycee Trophies

Thank you for your lovely review!

We’re so pleased to hear that your large order arrived in great condition and that everything was exactly as you expected.

We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Fast service

Fast service, easy to use, great value for money.

January 29, 2026
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Reply from Jaycee Trophies

Thanks for the 5 star review!

Rated 5 out of 5 stars

FIRST CLASS - HIGHLY RECOMMENDED

Absolute first class service from Jaycee Trophies. Great communications and outstanding support. Highly recommended. Thank you to all the team.

January 28, 2026
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Reply from Jaycee Trophies

Thank you so much for your amazing review!
We’re absolutely chuffed to hear you had a first-class experience with us. The team will be smiling for the rest of the day after reading this!

Thanks again for the recommendation - it really means a lot! We’ll be here whenever you need us - trophies, medals, or just top-tier service 😉

All the best,
The Jaycee Trophies Team

Rated 5 out of 5 stars

Happy customer

Good communication, fast delivery, item as expected.

January 23, 2026
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Reply from Jaycee Trophies

Great to hear! Thank you for the kind words!

Rated 5 out of 5 stars

Great selection

Great selection. Fast delivery. Good quality

January 22, 2026
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Reply from Jaycee Trophies

Thanks for the 5 star review! :)

Rated 5 out of 5 stars

Easy to use website

Easy to use website and a very nicely engraved trophy for our club.

January 21, 2026
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Reply from Jaycee Trophies

Great to hear! Thank you for the kind words!

Rated 5 out of 5 stars

Trophies

Excellent service and products

January 14, 2026
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Reply from Jaycee Trophies

Thanks so much for the 5 star review Terry, and for always using Jaycee!

Rated 4 out of 5 stars

Very happy with the trophy

Product was easy to order and arrived in good time. Safely packaged. Trophy looks good. Writing just a little smaller than anticipated but still my son was very happy!

January 8, 2026
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Reply from Jaycee Trophies

Thank you for your feedback. We always strive to be a 5-star company, so it’s disappointing to see a 4-star rating. We’re glad to hear you were happy with the ordering process, delivery, and overall quality of the trophy.

Regarding the size of the writing on the plate, unfortunately, the more text that is added, the smaller the engraving must be to fit the plate. Some awards are limited by the plate size, but we always provide a larger plate where possible to accommodate more text. We’re pleased to hear your son was still very happy with his trophy.

Rated 5 out of 5 stars

What a lovely company!

What a lovely company. They did a fantastic job with the 30-odd trophies we ordered recently. The trophies arrived in perfect condition. They were beautifully engraved, and the packaging for the trophies was excellent. They answered all my queries promptly and were polite, helpful, and really went above and beyond because of the relatively short lead time in which we put our order through. I would not hesitate to recommend Jaycee Trophies. We will definitely be back for our next round of trophies for the Complementary Medical Association Awards.

November 14, 2025
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Reply from Jaycee Trophies

What a lovely review! Thank you so much for your kind words. We’re thrilled to hear that you were happy with the trophies, the engraving, and the packaging, and that our team could support you despite the short lead time. It means a lot to us that you would recommend Jaycee Trophies, and we very much look forward to working with you again for the Complementary Medical Association Awards.

Rated 5 out of 5 stars

Great Bamboo plaque

Great communication and product.

I wanted to order 2 individual plaque's to recognise donations received. The team at Jaycee Trophies were very helpful answering queries and providing proofs quickly.

Very happy with finished products delivered quickly.

January 7, 2026
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Reply from Jaycee Trophies

Many thanks for the kind words and the 5 star review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Nothing But Praise

I use Jaycee Trophies on a semi-frequent basis and have nothing but praise for the service, quality & prices.

December 22, 2025
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Reply from Jaycee Trophies

Happy New Year! Many thanks for the kind words, your continued custom and the 5 star review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Fast turnaround, good value and great personalised trophies

I've been using Jaycee Trophies for over 10 years now.
Their trophies look great, feel good quality and are reasonably priced.
The engraving is always accurate, looks good and adds a personalised feel. Their turnaround time has always met, or exceeded my expectations.
And I love the new, quality, low-cost, engravable medals with optional ribbons and display box.
Highly recommend.

December 16, 2025
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Reply from Jaycee Trophies

Happy New Year! Many thanks for the kind words, your continued custom and the 5 star review ⭐⭐⭐⭐⭐

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