The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... See more
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Location
Switch locationC/O Go Outdoors, Unit C,Vangarde Retail Park, YO32 9AE York, GB
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See what reviewers are saying
I have entrusted my late mother’s 3m slides for copying to memory stick. I have to say they were coped and returned to me within one month with exemplary service from Joe and Lauren and the team who d... See more
Company replied
Went to your vanguard store in York looking for a Sony camera, had some in store and Joseph got a used one from another store to compare preferences. Spoke to Joseph and Liam, both very knowledgeable... See more
Company replied
Helpful staff and delight that there is a Jessops back in York - sad it was located in the back of beyond almost inaccessible by car. Go talk to the Helmsley Group for some space in their Coney Street... See more
Company details
About Jessops - York
Written by the company
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContact info
C/O Go Outdoors, Unit C,Vangarde Retail Park, YO32 9AE, York, United Kingdom
- 01904 463 094
4.8
Excellent
76 reviews
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Beyond Excellent
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a firmware update and cleaning/checking. There was no additional charge beyond the deposit. I cannot praise the team there enough. Excellent!
April 11, 2026
Reply from Jessops - York
Dear Nicholas,
Thank you for your feedback.
Our Jessops York Team will be so pleased to hear you enjoyed such an excellent customer experience with them. We really value you sharing your lovely words - thank you for your support!
Kind regards,
The Jessops Customer Service Team
Salesman was excellent
April 10, 2026
Reply from Jessops - York
Dear Kim,
Thanks so much for your feedback. We really hope you are enjoying creating new memories with your binoculars!
Kind regards.
The Jessops Customer Service Team
Knowledgeable friendly staff with great…
Knowledgeable friendly staff with great product knowledge.
April 1, 2026
Reply from Jessops - York
Dear David,
Thank you for your feedback.
We will be sure to pass on your lovely words to our Jessops York team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
March 23, 2026
Unprompted review
Reply from Jessops - York
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Reply from Jessops - York
Dear Mr Coulson,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Reply from Jessops - York
Hello,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
I have entrusted my late mother’s 3m…
I have entrusted my late mother’s 3m slides for copying to memory stick. I have to say they were coped and returned to me within one month with exemplary service from Joe and Lauren and the team who did the copying. I have yet to check the memory stick and two copies but I am sure they will be fine and contain the 568 images that needed to be scanned and copied.
January 26, 2026
Reply from Jessops - York
Dear Janet,
Thank you for your feedback.
We’re delighted to hear that you were pleased with the turnaround time and the service you received from Joe, Lauren, and the rest of our Jessops York team. We'll be sure to pass your lovely comments on.
Kind regards,
The Jessops Customer Service Team
Really nice store
Really nice store. Staff really knowledgeable and friendly. Good stock.
February 13, 2026
Reply from Jessops - York
Dear Steven,
Thanks so much for your feedback, we're so pleased you enjoyed your experience with our Jessops York team!
Kind regards,
The Jessops Customer Service Team
Camera trade in
Traded in a camera with Jessops and the process was really quick and seamless. Couldn't recommend enough. It was a big relief to have the peace of mind trading in with a company, rather than the risks of selling privately. The staff in the York branch were fantastic. Incredibly knowledgeable and helpful. Many thanks!
January 8, 2026
Unprompted review
Reply from Jessops - York
Dear Nikolas,
Thanks so much for your feedback - we will be sure to pass on your kind words to our Jessops York and Trade-In team who will be thrilled to hear you had such a fantastic experience. We really appreciate your support!
Kind regards,
The Jessops Customer Service
Long lens test.
The staff were knowledgeable and helpful with good communications.
They let me take the time I needed to try a demo lens on my camera.
December 17, 2025
Reply from Jessops - York
Dear Paul,
Thank you for sharing your experience.
We pride ourselves on our friendly and helpful advice, and we know how valuable it is for our customers to able to get hands on with our products in-store. We'll be sure to pass on your lovely words to our Jessops York team who will be delighted they were able to make a difference with their excellent service.
Kind regards,
The Jessops Customer Service Team
Traded in my old camera
Traded in my old camera for new one .Efficient service, very helpful, no qualms.
December 18, 2025
Reply from Jessops - York
Dear Sid,
Thanks so much for your feedback. We are delighted you found our trade-in customer journey so easy and efficient! We appreciate you sharing your thoughts.
Kind regards,
The Jessops Customer Service Team
Excellent service at good price
December 16, 2025
Reply from Jessops - York
Dear Roger,
Thanks so much for sharing your feedback - we're thrilled you enjoyed our 5* service at Jessops!
Kind regards,
The Jessops Customer Service Team
The shop staff were very helpful in…
The shop staff were very helpful in selecting the item and arranging the ordering and collection
December 11, 2025
Reply from Jessops - York
Dear Peter,
Thank you for your feedback.
Our Jessops York team will be so pleased to hear they provided a 5* customer experience for you - thanks for sharing your kind words!
Kind regards,
The Jessops Customer Service Team
I didn’t want to buy online and drove a…
I didn’t want to buy online and drove a significant way to have a look. Being an amateur I was also looking for advice and some reassurance that my requirements could be met. Fantastic advice and service and I came away with my camera confident it will serve me well.
December 4, 2025
Reply from Jessops - York
Dear Michael,
Thanks for your feedback - our Jessops York store team will really appreciate your kind words! We're thrilled to hear you found the customer experience so helpful and friendly.
Kind regards,
The Jessops Customer Service Team
Sales personnel very helpful
Sales personnel very helpful with no rushing or pressure to buy. Made the purchase a pleasure.
November 27, 2025
Reply from Jessops - York
Dear Mr Pegler,
Thanks for sharing your Jessops experience, we really appreciate the feedback and support!
Kind regards,
The Jessops Customer Service Team
Good choice of cheap cameras for…
Good choice of cheap cameras for children.. Good service on phone and postage.
November 30, 2025
Unprompted review
Reply from Jessops - York
Dear Neil,
Thanks so much for your feedback - we're so pleased you enjoyed your Jessops customer experience!
Kind regards,
The Jessops Customer Service
Very helpful and informative staff
Very helpful and informative staff. Worth visiting the store rather than buying online
November 24, 2025
Reply from Jessops - York
Hello,
Thank you for sharing your lovely words - we'll be sure to let our Jessops York team know who will be thrilled to hear they were able to help you out and share their expertise.
Kind regards,
The Jessops Customer Service Team
My partner has his deliveries to my…jessops
My partner has his deliveries to my address sometimes if he's not going to be home.
They items from jessop were greatly received
Thank you
Lovely products
October 4, 2025
Reply from Jessops - York
Dear Maureen,
Thanks for your feedback, we really appreciate your kind words!
Kind regards,
The Jessops Customer Service Team
Exceptionally knowledgeable and helpful team!
Liam was exceptionally knowledgeable and helpful. I felt comfortable to ask questions and never felt under pressure to make a decision to buy. Excellent service!
October 2, 2025
Reply from Jessops - York
Dear Anne,
Thank you so much for your feedback.
We'll be sure to pass on your kind words to Liam and our Jessops York team - they'll really appreciate it.
Kind regards,
The Jessops Customer Service Team
Development of archive photo negative film
Very informative advice on the services that Jessops are able to offer towards this, the timescales and costs for this
September 21, 2025
Reply from Jessops - York
Dear Edward,
Thank you for your feedback.
I will be sure to pass on your kind words to our Jessops York team who will be thrilled to hear they were able to to assist you so well.
Kind regards,
The Jessops Customer Service Team
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