Jetbull 

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Rated 1 out of 5 stars

Avoid!!! They pretend there’s a system error so you can’t withdraw any winnings and technical support never get back to you. Then contacted ‘customer services’ and they want all of your personal infor... See more

Company replied

Rated 1 out of 5 stars

Dårlig oplevelse med dem! Det svar ikke på mail og deres “live chat” er altid optaget. Når mand vil gerne udbetale gevinst, så det står - we are currently unable to do your request! Please contact sup... See more

Company replied

Rated 1 out of 5 stars

DO NOT SIGN UP, scammers. I made the mistake of signing up with these guys, before reading the reviews. They will harass you with KYC and try to not only interrupt your playing but also withdrawin... See more

Rated 4 out of 5 stars

So far so good I put through my details for their offer and received it with all the basic tie ins. 30x wagering etc etc I've managed to get through the KYC fine - sent my details and the... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Limits. Limits. Limits.

If you plan to make money with max bet limit amount of ~0.25$, then go ahead, waste your time. My experience was with their soccer offer, maybe not with most popular leagues, but still it is ridiculous. Joke of a sportsbook.

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

Never again

Der größte Käse hier. NO WINS. THE SLOTS ARE BERY SLOWLY. NOT FOR MOBILE PLAYERS. THE LOADING TIME IS TO LONG.

September 9, 2020
Unprompted review
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Rated 1 out of 5 stars

scam! be aware!

I deposited 100€ and I received a 100€ bonus. Next, they limited my account and my stakes, to keep out bonus wagering requirement from being satisfied. But I managed to do it, I won and my bonus was converted into real money (1'100€). At this point, they removed 1'000€ (real money, not bonus) from my account, because I won with the bonus. Furthermore, they hide the transaction where they removed my money.

March 26, 2020
Unprompted review
Rated 1 out of 5 stars

Dont ever play on this casino

Dont ever play on this casino. They wont paid your winnings. First ive been waited 5 days and then they canceled withdrawal without reason. I asked about this in chat and they have no information about it. Scam!

December 7, 2019
Unprompted review
Rated 5 out of 5 stars

Always had positive experiences with…

Always had positive experiences with Jetbull, looks like morons who can't control their gambling have killed a decent website here for those of us with some basic self control. Deposits were 'not great' but solely because they almost always had a default of trying to get you to deposit into a casino bonus that you had to make sure not to select (might have been a decent bonus for all I know, I only wanted to bet on sports and didn't want this dodgy bonus!) their sports betting odds were pretty good, deposits aside from the issue mentioned were simple and fast, withdrawals were also fast and I don't remember ever having any issues with them trying to con me out of winnings when I did win. RIP Jetbull

September 26, 2019
Unprompted review
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Rated 1 out of 5 stars

be aware casino chat live ,management…

be aware casino chat live ,management ,security department customer service they are all mafia they work together as group of mafia ,they have a high quality and professional technic to milk you
betweent them they always have one little thing you missed for refusing the pay out ,how simple i explain that to you ?
taking money from your card as fast lightning
if you were to win ?? they wont pay out,will stay pending pending if you complain ? your account will be restricted

September 2, 2019
Unprompted review
Rated 1 out of 5 stars

well..

well... I signed up and deposited 25 quid with a 200% bonus

transaction went through and my money and bonus funds were added.
went on multiple slots but none of them worked as it kept coming up with errors and then upon contacting live chat they said i need to verify my ID for my account before im allowed to play.

never have I ever joined a casino and they wont let you play before handing the sensitive documents.

not impressed at all.

the rating may change dependant on if they have stolen my money/unable to play

July 5, 2019
Unprompted review
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Rated 1 out of 5 stars

STAY AWAY

So I played on jetbull yesterday and I collected a bonus top up 20 get 5 pound bonus so I played and never touched the 5 pound bonus i was lucky enough I won over 600 pound on one game and had 17 pound to wager so I did so and once waged I was on 600 pound so jetbull took 550 pound and left me with 50 pound never in my life have i expicanced somting like this I've played so many online casinos and if he lucky to get out the wagering the money should be yours I didn't top up 20 pound to win 50 and my 550 just went into thin air and you rob people as u no not every1 reads the t&cs so even if i deposited 50 pound and got a 5 pound bonus once I waged it u would only leave me with 50 pound that u deposit it makes no sense somting needs to be done as this is not fair people dobt depsit 20 or 50 pound to win what they deposited STAY WELL AWAY IF YOU WANT TO WIN MONEY AS THIS CASINO TAKES IT ONCE U DONE ALL THE HARD WORK OR WAGERING IT YOU SHOULD BE ASHAMED OF YOUR SELF NO OTHER CASINO I HAVE PLAYED DOES THIS ONCE U WAGER THE MONEY IS YOURS BUT THIS GUYS TAKE IT DO NOT PLAY AT THIS SITE!!!!!

April 20, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP / JOIN

DO NOT SIGN UP, scammers.

I made the mistake of signing up with these guys, before reading the reviews. They will harass you with KYC and try to not only interrupt your playing but also withdrawing if you win. Please read the other reviews before you use these. I have decided to seek legal advice after providing multiple types of IDs, front and back, selfies, proof of address, credit cards front and back, etc after all that they go back to asking for a picture of the driver license I am holding, the one I already sent t/em. Please do not use these, there's so many other sites out there, who won't harass you like this.

March 12, 2019
Unprompted review
Rated 1 out of 5 stars

Poor

Poor - created an account without a problem, deposited without a problem but their sportsbook wasn't appearing in my browser. Their support suggested clearing cookies and cache and that left me logged out. Now can't login and their support is useless

February 22, 2019
Unprompted review
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Rated 1 out of 5 stars

First played online bet bull last…

First played online bet bull last Friday deposit £60 pounds won huge amount sent them all my verification documents before they even asked like all online casinos now day ask u provide I’ve made withdrawal which still pending still after 3 days because have do security checks which ment take 48 hours now saying don’t have time scale and just seem make exuse after exuse intill they verify my I’d check northing they can do realy no checks take this long I would not even waste money here cos soon as win that’s it they don’t want pay out keep away look all outher reviews

February 18, 2019
Unprompted review
Jetbull logo

Reply from Jetbull

Hi Darren,


Thank you for taking the time to let us know your feedback.


In order to obtain a better understanding of our processes, I would like to explain how the verification of your account has been made. We have requested the KYC documents from you on the 15th of February, which you promptly provided. These documents have been verified by our colleagues from the Security Department within 48 hours.


On the 17th of February, which was our established deadline, our colleagues have required one more document to complete the verification, as the information you were able to provide has been insufficient for them to complete this process. We have therefore requested this from you and as for the first time, you have been kind enough to quickly reply. Because of this necessity to start the verification process once more, 48 hours were dedicated by our team. On the 19th of February, the verification of your account has been completed.


We will kindly ask you to keep in mind that this is necessary only once and we are grateful for the time you have invested. Usually, the standard 48 hours are enough and no additional details are needed but this is not always the case.


If you have any additional questions or inquiries, our colleagues from the Customer Support Team are always at your disposal via e-mail: support@jetbull.com


Kind regards,
Jetbull Team

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