I'd like to give JLC Gas a high rating but unfortunately they weren't actually able to conclude the issue. After several call-outs and a replacement of a part, we were still having issues with our b... See more
JLC GAS
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My 10yr old conventional boiler had failed repeatedly. I always wanted a Combi boiler, but thought that a). I couldn't afford it; b). It would be a big messy job. I am happy to say that I was... See more
You pay for what you get. Initally not the cheapest of companies when calling for quotes, but you pay for what you get. An excellent service. Friendly, reliable, helpfull, informative, care about thei... See more
Company replied
Harry came home and done a fantastic job Done very good job Professional and friendly people I will advice to use their services all day everyday
Company details
Information provided by various external sources
At JLC Gas we pride ourselves on customer service and that personal touch that you don’t get from the big companies. Not to mention we offer massive savings compared to our larger competitors. We cover all of the London and Essex areas. No job is too big or too small - everyone gets the great JLC customer service. JLC Gas are fully qualified and registered for all types of commercial and domestic work. As well as being fully accredited we also have £10m insurance cover! Finance is available for any installation with 0% Options available.
Contact info
Unit 2, Resiblock House, Archers Fields Close, SS13 1DW, Basildon
- 08007076202
- admin@jlcps.co.uk
- www.jlcgas.co.uk
Good effort but issue still unresolved
I'd like to give JLC Gas a high rating but unfortunately they weren't actually able to conclude the issue. After several call-outs and a replacement of a part, we were still having issues with our boiler and the engineers were unable to find out what the issue was.
The engineers were very friendly and informative, and the company were quite responsive with the call-outs, it's just a shame I had to contact a different company in order to solve the issue.
Very good services
Harry came home and done a fantastic job
Done very good job
Professional and friendly people
I will advice to use their services all day everyday
Perfect
I recently had a bathroom fitted with jlc and i really can't praise them high enough. The workmen were friendly, polite and worked around my 5 month old daughter. Nothing was too much for them to do. We are so happy with the work done and think our new bathroom is just perfect! They went above and beyond for us and I'm only sorry i can only give 5 stars as a rating wish there was more to give 100% happy with the bathroom and the workmanship. Thank you so so so much my daughter now has a big bath to splash about it. Just perfect
Nice job by JLC Gas Engineers....
Nice job by JLC Gas Engineers.... will use them again!

Reply from JLC GAS
Worst company I have ever came across.
They came to my place and took £250 for just bringing chemical and pouring in the toilet, even went to buy the chemical and got lost for good few hours and billed that hours as a working to us, but when I justified that they should be bringing their own chemical the bill was reduced. They couldn't resolve the problem and neither tell us what the problem was.
Thank you!

Reply from JLC GAS
3 young children, no boiler....help!!
3 kids, boiler broken, no hot water.....
One quick call and an engineer was it within 2 hours.
Fast, efficient, friendly and hugely competitive.
Thanks so much. You saved the day.

Reply from JLC GAS
Happy Tennant, Happy Landlord
JLC liaised with the tenant and estate agent directly causing me minimum trouble.

Reply from JLC GAS
Quick, efficient and very helpful.
We used JLC when i had a problem with my boiler, i spoke to someone straight away and the problem was fixed within no time. Would recommend and use JLC again.

Reply from JLC GAS
No hot water or heating!!
We used JLC Gas when our heating broke down found them to very very efficient and reliable, price was reasonable too
Very friendly staff we would definitely recommend to anyone

Reply from JLC GAS
New bathroom
We used JLC to install a new bathroom for us. Really happy with the job they did, they installed a new toilet, bath, shower etc. When it was finished it all looked fantastic. Really good job all round, staff were very nice and helpful, highly recommended. Delivered on everything they promised.

Reply from JLC GAS
Conventional to Combi conversion
My 10yr old conventional boiler had failed repeatedly. I always wanted a Combi boiler, but thought that a). I couldn't afford it; b). It would be a big messy job. I am happy to say that I was wrong on both counts.
Engineer visited my house at a convenient time to me (evening after work) to provide a quote. Written Quote was emailed to me later that evening and order accepted/confirmed - all via their mobile app.
Installation booked for 24hrs later, and all old system (including hot water and cold water tanks) removed and house left tidy. New system and power shower fitted over 2/3 days.
Gas installation certificate received via post promptly therafter.
Very pleased with service and would happily recommend them for both large or small jobs.
Excellent service
I called JLC when my boiler started leaking they were very friendly. They sent an engineer out within an hour and found the problem in no time. They gave me a very reasonable quote and installed a new boiler the next day. Very happy customer thanks JLC gas

Reply from JLC GAS
Boiler breakdown
My boiler broke doe in the evening so I called JLC, engineers were out in the morning and had it fixed within a hour. Great job

Reply from JLC GAS
Reliable and trustworthy
The price we was given for the work we required was the price we paid, JLC turned up when they said the would and done an excellent job! We will use them again in the future and would recommend them!
Thanks again

Reply from JLC GAS
Great Service and Price
Was easy to get a quote and make appointment for boiler installation.

Reply from JLC GAS
Leaky overflow.
Very friendly engineer, but expensive for a simple job.

Reply from JLC GAS
Cannot be trusted
I instructed JLC Gas to install 2 central heating system and provide me with gas and electric certificates. During installations of GCHeatlg one engineer goes to do the certificates. He fails the boiler and disconnect the cooker as being unsafe. Cost £1400 to replace boiler. Following morning I receive a call from the resident downstairs that there was a disturbing leak from the ceiling. Cost £518 to repair leaks from cistern, stopcock and bath which was blocked with debris that the workers try to flush down the bath. Electric cost £200 for failure certificate. Cost to make good quoted at £1392. I wised up by then. I got the work done for £535 by someone else.
Boilers needed to be registered for warranty. Barry removed the phone numbers from the boiler, There is a young trainee with them. Mind boggles at the quality of training he is getting.
I have 2 more central heating systems to be installed and need a couple more landlord gas and electric certificates. JLC has lost my custom. Extremely poor service.

Reply from JLC GAS
Quality of workmanship.
Chose JLC Gas, while searching over the Internet for a company to replace my boiler, which stopped working.
I did not know this company and I was slightly apprehensive, not knowing the quality of work, but after reading the reviews, I went ahead with JLC Gas.
JLC Gas are a good company, they know their work and they work very well, only slight let down was they did not contact me when they could not attend any one day or proving quotations.
JLC I feel, charge slightly more then other companies, but I would prefer JLC Gas to any other company to carry out the work.
They have been polite and answered any questions or concerns I may have had.
They also did a great job on my bathroom; Great work and made sure everything was left tidy, they fitted a new bath and hand basin for me.
Great work, made sure everything was left tidy and no ongoing issues.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.