Job Worth Doing Reviews 

154
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Two doors got fitted April 2023, water ingress, draughts, these uPVC doors are less efficient than the wooden ones fitted previously. The staff do t answer the phones and third party contractors hav... See more

Rated 1 out of 5 stars

Can contact to get issue sort as none of number I have are for them getting passed from pillar to post

Rated 1 out of 5 stars

Surprised they lasted as long as they did- doesn’t matter how many company guises you invent, your unprofessional reputation will always catch up. Just a board of sales minded people wanting to make a... See more

Rated 1 out of 5 stars

Job not worth doing, initial installation seemed good but some glass panes damaged, some just wrong.staff in office polite but never get phone calls returned. Now one month on and still waiting and wa... See more

Company replied

Company details

  1. Insulation Contractor
  2. Boiler and Heating Service
  3. Plumber
  4. Solar Energy Equipment Supplier

Information provided by various external sources

Our experienced fitting teams are experts in their field who aim to deliver the best quality products and installation within the industry We offer top quality products across a wide range of home improvements including A rated double glazing, doors, conservatories, roofline and many more products Our aim is to always get our fit 'Right First Time'


Contact info

1.2

Bad

TrustScore 1 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(154)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Yeehaw probably the only cowboys in scotland

Two doors got fitted April 2023, water ingress, draughts, these uPVC doors are less efficient than the wooden ones fitted previously. The staff do t answer the phones and third party contractors have advised that doors fitted were done so against the standards that the industry advised.

Avoid

April 5, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give less than 1 star I…

If I could give less than 1 star I would. Got windows and doors through penicuk in 2017,JWD were the guys sent to fit them.
Horrendous from the start. Still have issues now 6 years on. We have had to replace flooring twice due to leaks damaging the floor.
Doors don't fully seal, windows leak, definitely not helped keep the heat in. We have older windows on an extension and are much more efficient than these one.
They came back when job was 'finished' and agreed many things needed fixed/replaced, however never saw them again ... convenient after the bill was paid in full (silly mistake on my part) first time dealing with a large company and will most definitely be our last. Neither Penicuik or JWD seem to want to deal with this, would be helpful to even speak to someone at either of these companies! Even then I don't feel we'd be getting very far.

June 3, 2023
Unprompted review
Rated 1 out of 5 stars

Illegal job not worth doing! Absolute Cowboys!

Absolutely shocking! Had my windows fitted in 2018 with a ten year guarantee that is now useless. I contacted the company within a year because I was losing heat since having them fitted, only to find out they had gone bust. Recently had another company ou to investigate the problem and it turns out Jobworthdoing, left the old frames in with no insulation, which is apparantly illegal (see profile pic) and is now going to cost me a further £1500 to get fixed. The only name I remember is Michael Patrick. Avoid employing anyone who worked for this company!

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

Had windows fitted in 2018 luckily only…

Had windows fitted in 2018 luckily only half of house . Iv had problems from not recieving correct product I asked for or purchased as well as chasing my money back from the creditor shawbrook . Everyone involved in this group whether job worth doing or penicuik windows has been utterly unhelpful. Still after 4 years Iv not had any resolve . Now my window seals are falling off . I still have windows in my property from 1991 that are amazing condition and I was left installed with this crap and a whole lot of anger and frustration. They also have been back 4 times to install correctly . And now this seal problem on top of everything else . Disgusting companies and service 0 stars from me .

November 13, 2022
Unprompted review
Advertisement
Rated 2 out of 5 stars

They actually did a good job of my…

They actually did a good job of my conservatory but it developed a leak soon after. They fixed that.
That was back in 2017. I had to contact them today to see where they got their planning permission advice from, but I think they just made it up.
I see they’ve gone bust.
I was lucky as pleased with job.
I booked as Penicuik Conservatories had a great name. They were based in Penicuik Scotland though.
This Wiltshire company obviously took up their good name and seemed from the reviews that they’ve fleeced lots of customers.
So my 10 year warranty isn’t worth a roll of toilet paper.
Companies who do this should have the 10 year guaranteed with a bond, so if they go bust it still counts.

October 7, 2022
Unprompted review
Rated 3 out of 5 stars

i made the bad choice of ordering…

i made the bad choice of ordering windows and doors from Penicuik windows who sent Job Worth Doing to install them, they in turn sent a self employed sub contractor, this man was not interested in doing a quality job only interested in getting job done asap, the Oak finishings around windows and doors were not of a high standard, ( called himself a joiner) dont think so, The surveyor made a mess of measuring two windows, they used a lot of expanding foam and silicone , New door took a month for them to repair and was a different design to the one we agreed to buy, the list goes on, almost 3 years on and front door not closing very well, Please note the product supplied by Penicuilk is very good, excellent windows it is the survey and installation that created the problem, i heard that company has gone bust. not surprised,

October 6, 2020
Unprompted review
Rated 1 out of 5 stars

Surprised they lasted as long

Surprised they lasted as long as they did- doesn’t matter how many company guises you invent, your unprofessional reputation will always catch up. Just a board of sales minded people wanting to make a quick buck- and drag along innocent tradesmen and fitters along the way. Pure monetary greed, not interested in building real reputation or getting a good job done. Simple. Let’s see how they ‘reform’ next.

March 15, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Roof less

Saddened to see this brand going bust again and leaving so many distraught customers. I had an extension built by them 3 years ago, the roof has leaked since construction and of course the warranty is not worth the paper it’s written on. The roof has been so poorly constructed and using materials I did not consent to when agreeing the plan that it’s going to need fully replaced at the cost of £000s. Do not use this brand under any circumstances

March 4, 2020
Unprompted review
Rated 1 out of 5 stars

Regretting the day

Windows installed by this company in January 2019 already started with misted units. When told that the Kairos Group had gone into administration last month, my only saving grace was the extended warranty supposedly. Unfortunately the same people are behind the scenes and I have been fobbed off by Melanie yet again with poor excuses as to why they can't get my windows replaced soonest even on the emergency phone line which I have been told will be withdrawn in the near future. Had no takeover letter and Google doesn't recognise BEECAREFREE - same oh, same oh - regretting the day I went with this lot. Feel better telling it out loud.

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

Job worth doing are no longer trading…

Job worth doing are no longer trading and any of its associated companies. They ceased on the 17th October so I was told on the fone this morning. I got my windows may 2018 and had trouble after installation and again now. So my 10yr guarantee is void. My only saving grace is I took the carefree cover at £90 per yr to give extra 5yr cover and a few other bits inc yearly maintenance. A company has taken over this warranty so I am waiting on them calling me back to arrange a date to come out.

November 18, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

As with last reviewer I am sitting with…

As with last reviewer I am sitting with buckets catching the water coming in the glass roof.
I have no completion certificate as the design was changed (their request) and they did not inform the building warrant department. Have since discovered that no air bricks have been fitted so my house will get damp. They covered the existing air bricks. STAY AWAY FROM THIS COMPANY.

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

If I had a minus star this is what I…

If I had a minus star this is what I would rate this company. I've been trying to get someone to answer the phone for over a week now. They either cut you off, or you get a message saying to ensure the highest level of customer care please hold whilst we try to connect you. This is repeated and then you get told you are number 9 in the queue. I also left an email with all relevant details on still no reply.
I am sat here with a conservatory roof that every time it rains water just runs down my walls and near to electrics. Avoid this company at all costs. There is no after sales device it is none existent. It looks like I am going to have to take this matter further as I don't even think they should a registered licence. Or as I suspect this so called company has now ceased trading

October 8, 2019
Unprompted review
Rated 1 out of 5 stars

Cowboys after sales is non existening…

Cowboys after sales is non existening to say the least

September 3, 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Sir

We have asked one of our Customer Care Team to speak to you to find out what the issue is you have with our Company

Kind regards

John
Customer Care Team

Rated 5 out of 5 stars

A great job.

Job Worth Doing fitters have just completed renewing our roofline to our great satisfaction. Todd and Callum (the fitters) were polite, tidy and above all very efficient.

August 30, 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mr Kelly

Thank you so much for your review of our Company, we very much appreciate you taking the time to do this on our behalf

Kind regards

John
Customer Care Team

Advertisement
Rated 3 out of 5 stars

Got there eventually !

Got there eventually !!
1. Seven out of twelve window/door installations had measurement / manufacture faults, five requiring part remanufacture. 2. Over six months for full installation - originally programmed for 3 days in early Nov 2018 - far too long. 3. Poor customer communication - (i) Regional Manager won't answer phone. (ii) no reply to email of 10-12-18 (asking for reply) regarding lack of progress submitted to Penicuik but I understand was passed to Damien in JWD.

On balance, would not recommend.

However, top notch A1 service from joiner Mike from Halkirk - preventing 2 star review.

July 27, 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mr Cunningham,

Your details have been sent over to our Regional Manager to be investigated and we will chase this up. Again, we apologise for any issues that this may have caused.

John
JWD Customer Care Team

Rated 1 out of 5 stars

Absolute charlatans

Absolute charlatans. John why do you keep responding to me on here asking for my details but when I send them you ignore me yet again? (abut 30 times your company has ignored my emails/calls/letters).
0/10 is more than the accurate rating.

I rang you 5 times last week and was promised to be called back; but guess what still waiting by the phone!! AVOID

July 19, 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mrs Longhurst,

This complaint is with our legal team and this is an ongoing investigation. The person who was dealing with your complaint no longer works with the company and that is why it has taken so long,
We apologise for this and assure you that this is being looked into thoroughly.

John
Customer Care Team

Rated 1 out of 5 stars

bunch of cowboys trying to get my review removed now

What a bunch of charlatans and liars

They do not like the truth and are trying to get my 100% honest review removed!!!

On this site a reply to my review says that John will follow my complaint up if I send details. Guess what I sent them and they ignore it! Emails and calls!! They just reply to make themselves sound good but IGNORE the reply.

July 12, 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mrs Longhurst,

We have no record of you putting a review on our Turstpilot site. We have sent you a private message asking for some more information regarding this and we will ensure that this is passed onto our Customer Services team.

We apologise for any inconvenience caused.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look