Joesdoors Reviews 

A well presented kitchen done by a professional company

The whole process was smooth from sales visit to survey and then installation, very happy

Very disappointed so far and we’ve not even had the install completed! We were given an installation date for the beginning of September which worked for us. Advised we’d hear from the company a week or two beforehand so that everything could be delivered to the house. Haven’t heard anything so I called the company and were advised our date had changed to the end of October!! No communication and no apology. I’ve advised that isn’t good enough and asked for a phone number for customer complaints and they apparently don’t have one which is no surprise as they don’t want to hear it, especially once they have your money. Tried to email and again, very poor response back to say it’s the end of October and it won’t be changed. This led me to put a negative but constructive comment on Facebook which they immediately blocked from view and then blocked me entirely from their page, which is why I’m now submitting this on trust pilot!! This lack of transparency is very concerning, particularly as they have 50% of the payment already!! Be ever cautious - please, so that you don’t end up in the same position as us!!

UPDATE following response - whilst appreciate you NOW being able to respond, at no point have you suggested you’d be able to get us an earlier date! Feel free to review call and email logs. Appreciate you are now looking at this so looking forward to hearing from you.

Joe’s doors - would you like me to share what you sent in the email? And my recording of the call? This differs vastly to what you state here? At no point have I been told you will expedite our installation date.

Simon the fitter was so helpful, and I am now pleased
with the result, so helpful, good communication and
very efficient. Thank you Simon.

I am so so happy with my kitchen it looks wonderful. Nicolai the fitter did such a great job, he was clearly very experienced, was able to easily problem solve some minor unexpected issues during the fitting. He cared about the standard of work he produced, I am very impressed with the quality of the fitting, and the materials. He worked quickly and was very tidy. From the sales rep to the assessor, fitter and aftercare I have been very pleased with the service.
The delivery side wasn't quite so good. I had been given a delivery date but deliveries turned up on 3 separate days across the week. One of the deliveries left heavy electrical goods outside the house whilst I was at work. I have been advised that the delivery process is currently changing to avoid such issues. Without the delivery issues this would be a 5 star review. Very happy customer

Ive just had my kitchen re fitted by jos doors Jon mayo was my kitchen fitter he was excerlent at is job he didnt stop all day and done a great job would recomend him to anyone

We are well pleased with our kitchen makeover. The people who fitted the doors and hob and tops were so hardworking, polite and cleaned up after themselves. Highly recommend Jo Doors

The process from start to finish was great! Communication was excellent. The Kitchen fitter John was fantastic and has done a great job.

Everything from the sales guy to the fitter plumber after sales. Everything explained very professional. Excellent job

Anthony Great no pressure but the ultimate salesman. Took time to explain everything fully so you knew exactly how it worked

Everything was well organised. The lads that did the deliveries were pleasant and helpful. The two fitters Jason and Alex were both very skilled and hard working didn't stop just got the job done skillfully and in the allotted time scale.We are very pleased with the end result.

Antony was great and informative. No pressure selling at all. Really helpful. Survey was a nice easy process also and the products seem top quality. Would definitely recommend.

From start to finish everyone was very helpful. From the lady that came out to price, The Guys that delivered the units all the way from Wales, The two fitters fro Northampton really nice Guys & the guy that cleared the rubbish. Not forgetting the Girls on the phone. Many thanks Vince & Pat.

Slight issue with delivery which was resolved in time for the work to be completed but the fitters, Kimberley and her sidekick, were outstanding and have done a brilliant job. I would recommend the company.

Couldn’t recommend this company highly enough! Anthony O’Connor was our salesman, he was really polite, explained everything, gave us so many different options and prices to get the exact right choice for my Auntie. There was no pressure as we have experienced with other companies, his goal was to make my Auntie happy and comfortable with her choice and he certainly achieved that!

Contacted for a quote
Female
Asking me if I am the sole homeowner I am!!! Very rudely asking me multiple times. Very patronising and definitely not important information for having a kitchen worktop installed! Avoid!

We had a great experience with Joes doors , Kash was very polite and friendly we would recommended them. We also got an appointment with a kitchen designer with in 24 hours. May let you know more after it has been completed

We loved Joes door from day one they were great. There staff on the phone were great and all tradesmen who worked on our new kitchen . Special thanks to Ryan the fitter who was superb.

After the initial contact using the on-line form,i received a phone call to say that Kremena (senior home consultant) would come and visit the property at a time convenient for myself to go through the procedure and carry out a quote for the makeover. As soon as Kremena introduced herself to me i knew i was speaking to someone who had a lot of experience with kitchen makeovers . After going through the samples of kitchen swatches,i eventually found a colour that would blend in well with the other colours i had in my kitchen. After a quote was made i decided to go ahead with the makeover. Kremena left my property after all my questions were answered. A surveyor then arrived roughly a week later to ensure all dimensions ect... Were correct to enable the cupboard doors ect.. to be made correctly. After an insulation date was arranged jason the kitchen fitter called me to say the time he would arrive to complete the makeover. Jason worked very hard that day even coming up against problems that he was able to resolve. Jason worked without a break and was able to complete the makeover in a day. Jason was polite,kept the working area tidy and had plenty of experience. The old cupboard doors ect.. were left tidy outside our property and collected by a waste carrier which was arranged by Joe's doors within a few days. Joe's doors thought of everything from start to finish of the makeover. Thank you Joe's doors for a great experience!!!

I have been very impressed with the service and product supplied. The salesman Anthony O’Connor was extremely helpful as was the surveyor, the delivery team, the fitter and down to the driver who removed the old doors. I would recommend Joes Doors. It has been far easier to replace the doors than rip out the kitchen.