Johnsons Seeds Reviews 

2,358
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Many consumers express immense satisfaction with the beautiful and healthy plants they receive, noting that items arrive safely and right on schedule. People consistently mention the exceptional standard of the products, praising the careful packaging that ensures everything stays protected during transit. Some reviewers were not happy with certain seeds failing to germinate properly or plants arriving damaged and wilted after spending too much time in transit. Customers additionally reported frustrating experiences involving delayed order updates, unhelpful customer service responses when seeking assistance, and unexpected item substitutions.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly. On one hand, consumers... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the excellent condition, healthy... See more

Delivery service

Reviewers express mixed feelings about the delivery service, with some customers praising the fast delivery... See more

Order

People report ambiguous experiences with order, noting that while items were initially confirmed as in stock... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 90 Winter Pansy garden ready plants. A few had come out of their pots in transit, but all were healthy. Not as large as stated, but acceptable. They are now safely transplanted. They arrived... See more

Company replied

Rated 4 out of 5 stars

The plants are excellent but I don’t like Yodel. They deliver in the evenings and at weekends and some drivers obviously don’t understand the term “live plants”as they had been upside down and fallen... See more

Company replied

Rated 4 out of 5 stars

The plants were healthy. There was only two in the packs I couldn’t use. They were smashed. Other than that satisfied. Thankyou

Company replied

Rated 5 out of 5 stars

I received the packets…Of bulbs safely. Thanking you Yours sincerely Princess Wendy Lawrence- Stewart Duchess. Of Dorset Countess. Of Holland

Company replied


Company details

  1. Garden Center
  2. also in
  3. Seed Supplier
  4. Wholesale Plant Nursery

Information provided by various external sources

Established in 1820, Johnsons Seeds supply premium quality flower and vegetable seeds, young plants and gifts for gardeners.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,358)

25 reviews in the last 12 months

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Rated 4 out of 5 stars

I ordered 90 Winter Pansy garden ready…

I ordered 90 Winter Pansy garden ready plants. A few had come out of their pots in transit, but all were healthy. Not as large as stated, but acceptable. They are now safely transplanted. They arrived within the estimated delivery period. Only 4 stars due to them being slightly smaller than I expected. I'm looking forward to a colourful winter display. I will be ordering again in the future. Thanks

October 10, 2025
Unprompted review
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Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Excellent plants and packaging

The plants were well packaged and arrived in pristine condition

October 1, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Plants in excellent condition

Plants arrived in a timely manner in excellent condition

October 3, 2025
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Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 4 out of 5 stars

The plants were healthy

The plants were healthy. There was only two in the packs I couldn’t use. They were smashed.
Other than that satisfied. Thankyou

September 19, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Excellent garden ready plants

Usual excellent garden ready plants. Could not be better.

September 19, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service
Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Lovely fresh and strong plants

The plants we ordered arrived in excellent condition. They were well packed and transported in strong boxes which kept them upright and protected. They were competitively priced and the order process was easy to follow and secure.
We often purchase plants on line, and we have been occasionally disappointed by some companies products. These were truly of good quality and well cared for.

September 19, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 4 out of 5 stars

Plants arrived well packed most of them…

Plants arrived well packed most of them looked quite healthy seems as though the package was thrown around in transit due to all the loose soil lying around in the box but they do have a chance of picking up hopefully

September 19, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 4 out of 5 stars

Great plants poor transportation

The plants are good quality but the carrier can’t read signs .They were well packaged and well labelled with very large arrows showing which way to keep up,but unfortunately one was placed on its side and another upside down so that many young plants were tossed around.

September 19, 2025
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Reply from Johnsons Seeds

Good Morning,
Thank you for your feedback,
Please contact us directly on cs@johnsons-seeds.com and we will look into this for you.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Ready to plant violas

I have given 5 stars because:
Ordering was straightforward
Plants were delivered on the date promised and each one was good quality

September 19, 2025
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Reply from Johnsons Seeds

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

well grown plants in good condition but…

well grown plants in good condition but carrier needs educating in which way is up!!

September 18, 2025
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Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 1 out of 5 stars

I ordered 90 pansies

I ordered 90 pansies. They arrived all tipped out inside the box. There is no betting to keep them in place. I shall not be using Johnsons again.

September 18, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for your feedback,
Please contact us direct and we will look into this for you.
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Good size and healthy

Arrived and are a good size and in great condition. Usually when you order from other companies you get tiny plants and just dont survive or my case chickens stamp on, dig up or just eat but these being bigger survive

September 18, 2025
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Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

3 packets of seed as ordered

Looking forward to growing the 3 packets of seed I purchased

September 11, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
Happy gardening!!
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Atrachment exactly what we wanted.

The gutter brush was exactly what we wanted and as described.
It arrived on time, plenty of updates regarding delivery and fits onto our extendable pole perfectly.
Brilliant to find additional attachments.

September 6, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Healthy plug-plants

Lovely healthy plug-plants that were well packed and survived the post with no problems

August 28, 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

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