Jomashop Reviews 

42,463
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,752 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of brands and products, often finding unbeatable prices. The quality of items is highly regarded, with consumers confirming authenticity and products matching descriptions. Many also describe the ordering process as easy and efficient. However, some customers experienced significant shipping and delivery delays, with items sometimes taking weeks to arrive. A few people also noted that products were occasionally sold without being readily available, leading to orders being split or extended waiting times.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the authenticity and quality of items, with... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the amazing and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers reporting slow shipping times, some... See more

Order

Customers had ambiguous experiences with order, with some reporting quick and well-packaged deliveries that... See more

Quality

Users describe positive interactions with quality, frequently highlighting that products are genuine, real,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent selection of numerous brands & unbelievable prices!! I had to check to see if they were a legitimate company because the prices were so low. The only bad thing is that you don't get a manufa... See more

Rated 4 out of 5 stars

I have had an excellent experience shopping with your company. The sole reason I did not assign a perfect five-star rating is due to the wait time. Nevertheless, I received my package as described... See more

Rated 4 out of 5 stars

I love Jomashop but I wish wen I order more than one fragrance I want them together not separately. I don't like my fragrance split up and waiting different time periods to receive them.

Rated 4 out of 5 stars

I purchased a perfume that was not in stock, but had a 2 to 4 weeks fulfillment, it was never in stock so my order was cancelled. Checked back after a few weeks, back in stock, ordered again and recei... See more


Company details

  1. #29 of 46 best companies in Watch Store
  2. #112 of 297 best companies in Clothing Store

Written by the company

Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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4.4

All reviews

(42,463)

10,562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent company providing authentic…

Excellent company providing authentic perfumes with great discounts. My only complaint is the shipping. My orders are broken up sometimes, I would prefer to receive one package than 3 packages for one order. Other than that everything went very well, no issues with delivery and i received tracking updates to my email so I was never worried about not receiving my order.

June 10, 2026
Rated 3 out of 5 stars

The coupons I was supposed to use…

The coupons I was supposed to use didn’t apply when I went to my cart to checkout. The deals when shopping for items with coupons should stay in your cart. I was supposed to get 25 dollars off for orders over 275 dollars so I shopped to that amount but all my coupons were taken off items in my cart. Not a good practice of switch and bait.

July 25, 2026
Rated 4 out of 5 stars

Great prices

Great prices, but limited inventory at this moment. Overall a good shopping experience, but the app feels a little buggy. I would recommend shopping here as I feel the savings and overall experience are great

July 25, 2026

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