J Parkers (Retail) Reviews 

31,841
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,159 reviews, reviewers had a great experience with this company. Consumers frequently praise the secure packaging and prompt delivery service, noting that almost all items arrive in wonderful condition and are completely ready to thrive in their outdoor garden spaces. People consistently appreciate the helpful communication and wide range of healthy products available for their home gardens. Some reviewers were not happy with the overall plant quality, mentioning that several items arrived dead, extremely weak, or simply failed to grow properly. A few other people also felt that rough courier handling caused unnecessary physical damage to their parcels during delivery transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with experiences varying greatly depending on the order.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divergence in customer satisfaction. Many... See more

Delivery service

Consumers find delivery service to be ambiguous, experiencing both swift arrivals and significant delays.... See more

Order

Reviewers mention ambiguous feedback about order experiences, with opinions widely divided. Some consumers... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good dealings, plants were getting a little damaged as box ridiculously long and mildew or similar looking. I'd say sun and time that will sort itself. Could have been in a smaller box instead of plan... See more

Company replied

Rated 4 out of 5 stars

The clematis armandii I ordered was very reasonably priced and arrived safely. Although small it looks healthy and as they are vigorous I expect it will grow well. J Parkers delayed delivery because... See more

Company replied

Rated 4 out of 5 stars

A good range, good value and generally decent quality for the money. I've ordered a lot from JParkers. There has been a small number of dead or weary plants, but while not the best quality, it's g... See more

Company replied

Rated 4 out of 5 stars

Absolutely no issues with the plants and their quality. Excellent as always. I do have issues with the carrier though. They have absolutely No respect for live plants and probably are unable to read a... See more

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Garden Center

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.8

Great

TrustScore 4 out of 5

32K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(31,841)

2,025 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order. Great quality plants. Very well packaged plants that arrived in good time and great condition. Great selection to choose from at competitive prices. Look forward to purchasing more plants in the spring. Thank you.

July 27, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Melanie

You're welcome and thank you for your 5* review. We're really happy that you found it easy to order and love our selection of plants.

Kind regards
Team J Parkers

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Rated 4 out of 5 stars

Good dealings

Good dealings, plants were getting a little damaged as box ridiculously long and mildew or similar looking. I'd say sun and time that will sort itself. Could have been in a smaller box instead of plants having a stick propping them apart, such a long slender box no need. Plants well cared for they were established moist and quite alive ! Came quicker than approx scale through Evri I think.

August 3, 2026
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Reply from J Parkers (Retail)

Hi

Thank you for your review and feedback

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Always an enjoyable and pleasant…

Always an enjoyable and pleasant experience visiting Parkers in Flixton.
The café is a highlight we enjoy every time we go; although it would be nice to be able to tailor the breakfast to one’s particular preferences.
The staff are always very professional friendly and helpful.

July 25, 2026
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Reply from J Parkers (Retail)

Hi Dominic

Thank you for your 5* review!

Kind regards
Team J Parkers

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Rated 5 out of 5 stars

Always efficient with good prices and…

Always efficient with good prices and great service. Would highly recommend.

August 10, 2026
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Reply from J Parkers (Retail)

Hi Amanda

Thank you for your recommendation and 5* review! It is really appreciated.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Always a good experience with Parker’s…

Always a good experience with Parker’s - well packaged? Healthy plants, thank you!

August 17, 2026
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Reply from J Parkers (Retail)

Hi Jane

You're welcome and thank you for your 5* review. We're really pleased that you're happy with your order

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Easy order

Always easy to order and arrive well packed.

August 14, 2026
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Reply from J Parkers (Retail)

Hi Lynne


Thank you for your 5* review!

Kind regards
Trish

Rated 5 out of 5 stars

Order arrived promptly

Order arrived promptly. Very pleased with the quantity of seeds in packets. Unusually generous!

August 4, 2026
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Reply from J Parkers (Retail)

Hi

Thank you for your 5* review!

Kind regards
Team J Parkers

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Rated 5 out of 5 stars

Plant arrived well packaged ,was kept…

Plant arrived well packaged ,was kept informed of delivery times, The plant is thriving and is climbing up the arch already

July 25, 2026
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Reply from J Parkers (Retail)

Hi Linda

Thank you for taking the time to leave a great 5* review for us.

Kind regards
Team J Parkers

Rated 1 out of 5 stars

Plant was dead full off maggots that…

Plant was dead full off maggots that where wraped with it DONT WASTE YOUR MONEY

August 12, 2026
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Reply from J Parkers (Retail)

Hi Paul

Thank you for your review and we are surprised to learn of this. We trust that you have been in contact with our customer service team and they have resolved the issue for you.

Kind regards
Team J Parkers

Rated 1 out of 5 stars

Won't use Parkers again after this experience. Now have Triffid in garden.

I won't use Parkers again after this first experience.
I ordered a bare rooted Arthur Bell shrub rose in April. It grew after a few weeks, but kept growing. It obviously wan't a shrub rose, and was presumably a climbing rose, and so was in entirely the wrong place in my garden. I complained, and was told a replacement shrub rose would be sent out at the end of November. I asked if they could not just put their mistake right and send me a potted rose immediately, so that I could enjoy it. No, was the answer.
The rose carried on growing all summer, extremely vigorously, making me think it's not a climbing rose, but possibly a rambling rose. What's more, when the flowers came, they weren't Arthur Bell roses! Using Plant.net and AI, the best either of them could come up with was that it was a 'yellow rose'.
I complained again, and pointed out that I was going to have to now pay someone to dig up this rampant, alien rose and felt that some further sort of compensation was due. They answered that all I could have was a refund or a replacement.
It's going to end up being a very expensive mistake, and meanwhile this rose is just getting bigger.
I shan't buy from them again - they're clearly get their plants in a muddle, their customer service staff are blunt and slightly rude, and their policies need amending.

August 18, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi

Thank you for taking the time to share your experience with us. We are very sorry to hear about the disappointment and inconvenience you have experienced with your rose order.

We appreciate how frustrating it must have been to receive a plant that appears not only to be different from the Arthur Bell shrub rose ordered. Where a plant is found to be incorrectly supplied, our policy is to offer either a full refund or a replacement plant. We appreciate that this may not fully address all of the inconvenience caused in this instance, particularly given the unexpected growth of the rose and the effort required to remove it. However, we are unable to offer compensation beyond the remedies already provided.

We are genuinely sorry that this experience has left you dissatisfied. Your comments regarding plant identification, communication, and our customer service have been noted and will be shared with the relevant teams for review. Feedback such as yours helps us identify areas where we can improve both our processes and the service we provide.

Thank you for bringing your concerns to our attention, and we are sorry that we have not met your expectations on this occasion.

Kind regards
Team J Parkers

Rated 2 out of 5 stars

Dwarf lilies

I ordered dwarf lilies, 5 white, 5 yellow and 5 pink.
Planted in 3 identical containers , at same depth with same compost.
4 yellow flowered, 3 white and 1 pink.
The pink was certainly a dwarf - it was only a few inches high.

August 18, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Eileen

Thank you for your review and we're sorry to learn of your disappointment with your order. As no order details have been included we're unable to check if you have reached out to our customer service team to resolve this issue, if you haven't please don't hesitate in doing so, they would love to help.

Kind regards
Team J Parkers

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Rated 1 out of 5 stars

Hopeless!

Time & time again, plants from Parkers fail to live up to expectations. I stopped using the company for a good few years and recently bought a couple of plants, thinking that they might just have got the idea that their product is lacking.
Sadly not, the 'garden ready' plants that I bough earlier this year are still struggling to put any growth on and some of the drought tolerant plants have already failed despite repeated watering.
It's simply not worth bothering with this company any more.

August 16, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi John

Thank you for your review and we're sorry to learn of your disappointment with your order and that some of your plants are struggling. We trust that you have been in touch with our customer service team for help and advice, if not, please don't hesitate in doing so.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Purchased geraniums

Purchased geraniums, gladioli and Lillie’s in February. Wow they are awesome. I didn’t leave a review until they had flowered. Planted in spring and this summer the flowers were amazing. I’m not one for growing flowers but wanted a bit of colour in my garden and didn’t disappoint. Definitely buy again from j Parker’s.

February 20, 2026
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Reply from J Parkers (Retail)

Hi Terry

Thank you for taking the time to leave a great 5* review for us. We're really pleased that you are happy with your purchase and we look forward to hearing from you in the future!

Kindest regards
Team J Parkers

Rated 1 out of 5 stars

I ordered a few types of hydrangeas

I ordered a few types of hydrangeas, arrived almost 3 weeks late, one plant is dead and the brances are dry and very thing and break so easily, and the others barely have any green leaves, not a single flower as it is advertised. Very poor quality, never seen anything like that, i payed for so much money on dead plants. Oh and two pots with hydrangeas are said to be delivered from mid august. I sent them an email and pics with the poor quality of the plants and asked for a refund or to be replaced with live plants, but i got no answer yet.
In the past i used to order loads of plug plants in trays cherry trees and they were good quality, but this order is an absolute joke. I wish i could upload the pics of the dead plants.

August 3, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Alina

Thank you for your review and we're sorry to learn of your disappointment with your order. As no order details have been included in your review we're unable to check if we have received your email. Please can you forward your email to the review team at review@jparkers.co.uk and we'll take a look for you.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

I ordered plants for my rockery and…

I ordered plants for my rockery and they were delivered earlier than I expected which was great. Plants arrived as plugs and they are thriving in my garden. Lovely healthy plants which were packaged excellently. I've just bought more plants for my my border as i am so pleased with the quality of them.

July 3, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Shirley

Thank you for your 5* review! We're really pleased to hear that everything arrived in great condition

Kind regards
Trish

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Rated 1 out of 5 stars

I ordered a Daphne last year and…

I ordered a Daphne last year and thought the leaves were a bit yellow sent a photo and they sent another one to me very little root ball. This year they are both dying despite minding them well. Sent several e mails to Aisling and to the company no response . The leaves did not resemble the photo of plant.

September 8, 2025
Unprompted review
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Reply from J Parkers (Retail)

Hi Pam

Thank you for your review and we're sorry to hear of your disappointment with your daphne. I can see that we have replied to all of your emails the address given is to your icloud.com address. If you are not receiving these then it is likely that they are going into your spam/junk folder. I have resent the last email to you.

Kind regards
Team J Parkers.

Rated 1 out of 5 stars

I have used J Parkers a lot in the…

I have used J Parkers a lot in the past, primarily because they are convenient and have a wide range from which to choose. The plug plants I have received in the past have always been a bit hit and miss with a loss rate of about 25-30% but...again...convenience is key as I work 6 days a week. Because of the mixed quality of their plugs, I ordered 9cm pots this time...fuschias, hoping to plant out this summer. I received 9 withered, yellow leaved, dessiccated plants that have not responded to watering and feeding. Consequently I contacted customer support via a chat bot providing photographic evidence and requesting a refund. I am taken aback by the email received from customer support earlier. Apparently it is entirely normal for plants to have yellow leaves and I should wait until spring to see if they will bounce back. This is not premature leaf drop, these plants are in extremely poor condition and are unacceptable. Despite providing photographs, J Parker clearly do not believe me and I will have to send them back to receive a refund....tricky as I recycled the packaging assuming they woukd bounce back. Still, the email referred me to J Parker's terms and conditions. No problem, as a refund has been refused, despite the unacceptable condition of the product, I will not use J Parkers again and will advise my allotment and gardening friends to do the same.

August 10, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Joanna

Thank you for your review and we're sorry to learn of your disappointment with your order. Many plants are starting early dieback due to the hot and dry weather, this does affect potted items a little more as they are not established in the ground. Unfortunately there is nothing that we can do to hold nature back however the most important part of the plant is the roots and as long as these are healthy we would advise planting them out and letting them continue to defoliate. In the unlikely event they fail to thrive in spring, you are covered by our full guarantee.

Kind regards
Team J Parkers

Rated 4 out of 5 stars

Good value, reliable.

A good range, good value and generally decent quality for the money.
I've ordered a lot from JParkers. There has been a small number of dead or weary plants, but while not the best quality, it's good enough given the price.
The website is easy to use, customer service is sensible and I've never had anything missing.
Only problem is they are slow to despatch. But they are up front about this with their predicted delivery times - usually.

July 28, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Harry,

Thank you for your review!

Kind regards
Team J Parkers

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