JP Office Workstations Reviews 

We ordered a credenza in August, did not show up. I've emailed no response. I've rung and the number is always engaged. Yep, like the other reviews say, don't bother and especially don't pay for anything in advance - it wont show up.

Same as below - ordered, never received our item. They kept telling me it was coming then eventually ignored me. Awful.

This company has had administrators appointed 5 September - no back orders will be fulfilled as there is no money in the bank. As a business customer it's very disappointing.

Still haven't received our chairs! Paid for and ordered goods in June. Still haven't received them over 2 months later. Have repeatedly tried to contact company via phone and email to at least receive a refund and have had no response. Do not use this company!

Placed order (for two office chairs) with payment via emails a month ago. Emails were replied to very promptly at that stage. No response since. As others on this forum have done, I too have lodged a complaint with Fair Trade and informed Bank. As a small company, cannot afford to lose hundreds of dollars, we are so careful with our spending. Had purchased from this company before and thought I was getting reasonably priced products this time too. Alas!! Hope I can recover my money.

I have been informed this company has gone into administration along with various other names they trade under.
Our office (a charity) has received no goods, contact or refund. Fair Trade informed me this morning after making a complaint.
Be sure to contact your bank and Fair Trade if you haven't received your order!

placed the orders but can not get in contact with this company. they don't respond to emails or calls. no updates on my orders and it had been a month now! Appalling customer service

The Worst Experience

Same experience as all other threads. I am not sure if it is possible to report this company but I am going to try.

Absolutely Appalling , This company is a Fraudulent Company we Purchased 2 Chairs and have had no notice of Tracking after 20 Days, I have tried to call every day for 2 weeks and received a Messaging service but no return phone calls what so ever, DO NOT GIVE THIS COMPANY YOUR MONEY!

If they are trading whilst insolvent then it's a criminal offence. Possible jail time. Contact your bank and report them and also Fair Trading.

Worst customer service I have ever experienced. Absolutely no return calls after two weeks, no delivery date confirmed, impossible to get answers from anyone. This is a complete scam. Reporting to VISA as fraudulent.

I'm pretty sure they're out of business. I've had no reply! And looked into it, and confirmed my theory. I ended up using dannys desks and chairs and they beat their price by 10%

Terrible... Purchased a chair but never received it - nuff said. Cannot contact the main office because the phone number provided goes through to a messaging service. Always told that you will be called back but it never happens... no replies to emails either.

Non existent customer service. Ordered a desk and after 2 months still not a single word on an ETA. Hopefully Fair Trading will sort them out.

Have taken my money no product can’t get through to anyone for a refund

How can this business trade not send goods and just keep people’s money don’t deal with them unless you just like ripping up money

Very poor service and communication. Very happy to take your money and promise you the world - unfortunately nothing to back any of it up. Reception desk ordered 7/6/18, still no ETA on delivery. This company ignore emails and do not return calls. I will be contacting my bank regarding a fraudulent transaction and I have reported them to the ACCC.
DO NOT BUY FROM THIS COMPANY!!!

COMPANY MUST BE GOING UNDER - 50+ calls and at least 20 emails. NO response after over 2 months. We are submitting a fraudulent transaction through our bank to get our money back! NOT happy at all.

6 weeks and still no product, no replies to emails and no replies to phone messages. The lights are on but no one is home !!!

We are a business who ordered a few chairs (a simple order, but important to us). We were promised 1-2 weeks delivery, it's now been 2 months! We have received very poor customer service, I have to chase JP weekly, only half the time do I get a response, and when I do it's more disappointment of further delays.

Their issue seems to be poor tracking of orders and the fact that they drop-ship direct from supplier to client so they clearly have no idea where any of their stock is. They seem to think that this is a valid excuse and have passed the blame onto their supplier.

Very poor management and service - DO NOT USE!

I have waited over a month for 1 partition, still don’t have it so now awaiting refund. Customer service has been so bad. I wished I had googled reviews before making purchase.