Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
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Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more
I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more
Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more
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Company details
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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4.9
Excellent
54K reviews
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Stoney’s review
Excellent service, prompt delivery
Albums ordered all received in pristine condition and no issues with the vinyl.
Would highly recommend this company
June 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Annoying
This company are extremely annoying. I have tried twice to unsubscribe from their emails and they still bombarb me every day with junk mail. Click on the unsubscribe button and it makes no difference.
Just 10 minutes after the response, I git another email from them. Not too big a deal in the grand scheme of things but just saying.
July 10, 2026
Unprompted review
Reply from juno.co.uk
Dear Anthony, thank you for your feedback. I am sorry to hear you are still receiving emails after unsubscribing. There are different options to choose from and it may take a bit of time for the request to reach the different systems, but we can assist you with this. I have clicked the 'unsubscribe from all Juno emails' from your Juno account so this should resolve the issue. Best Regards Juno.
Juno delivery
As always quick delivery and fine packaging. Item as described. Never an issue with Juno. Highly recommended.
January 16, 2026
great shop with lots and lots of options for all tastes. They're always super quick on despatch
Just great collection
August 30, 2025
Just a solid experience as ever with a…
Just a solid experience as ever with a trusted website.+
January 25, 2026
My favourite online music store
My favourite online music store. Ordering is easy, dispatch and delivery are just ridiculously quick.
June 15, 2026
Absolutely brilliant service from Juno
Absolutely brilliant service from Juno. Easy purchase, super-quick delivery and huge choice of vinyl to buy!
June 8, 2026
all good thankyou
June 16, 2026
Great Vinyl Purchase
Juno Records never disappoint. Smooth service, quick delivery, and always spot‑on from start to finish.
July 1, 2026
Unprompted review
My favourite record shop
My favourite record shop. Always a great experience shopping with Juno, my order invariably arrives the next day, very well packed. Couldn’t be happier with the products or services.
January 14, 2026
Always the best! Great service from Juno!
Another excellent service from Juno - ordered and delivered timely - quality vinyls! Thank you Juno!
June 23, 2026
Super quick delivery as usual and…
Super quick delivery as usual and really competitive prices
June 22, 2026
Continue to be flawless
Continue to be flawless, many repeat orders since the first. Use them more than anyone, so that tells me a lot.
June 18, 2026
excellent service
received my order the morning of the following day. order was well packaged. website easy to use. a very positive shopping experience.
June 24, 2026
Highest level of service. 10 out of 10
I would like to say a huge thank you and praise to the whole team. I have never come across such amazing and genuine customer service. My wife and I were selling our house and had so many obstacles come up that seemed impossible and never ending but none of it was an issue or inconvenience to them. They always picked up the phone, I was never was left me waiting. Even in the most stressful situations they always reassured us and were happy to help and never felt dismissive. Such an amazing team, who work together and were always on our side supporting us with any issues. Highly recommend!
June 16, 2026
Unprompted review
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