Returning customer. Have been shopping at Juno for years and have been very pleased with the experience. Quick dispatch and decent prices. More importingly, when things go wrong, they sort them. Recom... See more
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Review summary
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Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more
I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more
Company details
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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4.9
Excellent
54K reviews
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Great store
This is a great story. My only reservation was the process for returns as it’s really slow compared with other companies I’ve used. Having said the the response from customer service was excellent.
April 17, 2026
Reply from juno.co.uk
Dear customer, thank you for purchase and feedback. I wasn't able to find a return for this order, but can see the order before was returned. I am sorry the return process was longer than other companies, it is possible we don't have so much automation but I will be in touch to obtain further details in hope we can improve this in future. Best Regards Juno
The website is easily navigated.
The website is easily navigated.
Competitive pricing.
Promp delivery.
June 15, 2026
Excellent service
Excellent service. Ordered Monday morning, received beautifully abnd securely packaged Tuesday morning. Service could not be better.
June 15, 2026
Seamless
First time customer and a seamless experience from start to finish. I needed a Sennheiser mic for a live podcast and had ordered from another well-known music retailer - who let me down on the delivery date. Found JUNO via Google. They've been around for years (even before I started my Hard House website in 1998!).
So trusted seller. The mic was a little cheaper on JUNO with FREE DELIVERY! What's not to like. Mic works perfectly out of the box and the audio is terrific for a USB digital mic. Thanks guys. Top service.
June 17, 2026
Unprompted review
My ‘go to’ online record store
My ‘go to’ online record store. Always an excellent fast service with items arriving within 24 hours.
Recommended for any serious music collector
June 8, 2026
Always quick and reliable
Always quick and reliable. Packaging very strong and generous. Juno always come up with the goods.
June 15, 2026
Been purchasing from Juno for…
Been purchasing from Juno for sometime...faultless service...items excellently packaged and usually arrive within 2 days...competitively priced and can use various payment methods meaning can purchase more expensive items&split cost...my go to for most genres...
June 15, 2026
Unprompted review
Alice in chains mtv unplugged
LP I purchased from Juno records skipped constantly when I contacted them they didn't help me. Very poor customer service and poor quality items sold.
April 7, 2026
Reply from juno.co.uk
Dear Christopher, thank you for your feedback. I am sorry to hear the record is skipping. I can see that one of our team replied to your email requesting a short video, as this is the quickest way for us to assess and resolve so we are still waiting for this. Best Regards Juno
Juno always has an amazing catalogue…
Juno always has an amazing catalogue with some niche titles at great prices with really quick delivery - my favourite online music store by miles.
June 13, 2026
Good selection ok prices
Great company with excellent selection. Would be full 5* if prices were a little more competitive with other record stores. I’d buy all my records here if they were
June 14, 2026
Reply from juno.co.uk
Dear Ray thank you for your purchase and feedback. We do try to remain as competitive as possible and we will lower prices when we can, but the cost of raw materials and operations has gone up in the same way as the cost of living has. Some companies also buy in much larger volumes than us and may get a better deal from the supplier. We will however continue to try and pass on any discounts we get. Best Regards Juno
Well priced audio cable delivered…
Well priced audio cable delivered quickly and well protected.
June 13, 2026
Excellent as always
June 14, 2026
Quick and simple easy from ordering to…
Quick and simple easy from ordering to receiving order
June 14, 2026
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