Juno Reviews 

2,832
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptionally clear communication, friendly attitude, and helpful support throughout the entire property purchase journey. Reviewers heavily highlight the online dashboard as a fantastic tool that makes tracking progress wonderfully simple and keeps everyone well informed at all times. Though some customers noted minor snags or mentioned that the portal took a little time to master initially, the dedicated team quickly resolved any arising issues. People consistently recommend their prompt, transparent, and efficient legal service for anyone needing a truly stress-free house move.

What people talk about most

Service

People report positive experiences with service, highlighting an efficient, professional, and swift approach... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting how the online dashboard and portal keep... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting excellent support throughout their... See more

Response time

Customers had positive experiences with response time, highlighting super responsive communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more

Company replied

Rated 5 out of 5 stars

Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more

Company replied

Rated 5 out of 5 stars

There was great communication from the start. They had a good website to use for your own personal conveyancing journey so you knew exactly where you were without lengthy phone calls. Just one minor... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,832)

927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are incredibly grateful for the…

We are incredibly grateful for the outstanding service and professionalism we received throughout the purchase of our property.

From start to finish, our solicitor was knowledgeable, efficient, and highly responsive, ensuring that every stage of the process was handled with great care and attention to detail.

They took the time to explain everything clearly, answered all of our questions patiently, and kept us well informed throughout the transaction, which gave us confidence and peace of mind.

Buying a property can be a stressful experience, but their dedication, excellent communication, and commitment to achieving a smooth completion made the entire process much easier.
We would highly recommend their services to anyone looking for a reliable, professional, and trustworthy solicitor.
Babatunde and Temitope

June 24, 2026
Unprompted review
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Reply from Juno

Hello Babatunde and Temitope, thank you both for such a thoughtful 5* review. It's great to hear you felt your team knew exactly what needed doing and came back to you quickly throughout. We aim to make sure our communication is clear and that we're always available to answer your questions (by phone, email, dashboard, webchat) to make your easier to follow, so you always knew where things stood and felt reassured along the way. Our streamlined processes are built to move a case through to completion without the usual waiting around. It's lovely of you to recommend us, and your team will be delighted to hear this.
Best wishes,
Laolu

Rated 5 out of 5 stars

House sale

I would highly recommend Juno. As executor of my late Mum's estate a stress free process was very much needed. Juno were very proactive and reactive throughout the process with regular updates. 5⭐️

July 2, 2026
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Reply from Juno

Hello Angela, thank you for the 5* review and the recommendation. Taking on an estate as executor is a lot to carry, and we're glad Juno could keep things calm and steady when it mattered. It's good to hear your team stayed ahead of the case and kept you posted throughout, so you were never left chasing for news.
We wish you the very best,
Laolu

Rated 5 out of 5 stars

Perfect service

I was recommended Juno as a solicitor as I needed one where I could handle my house purchase remotely. I'll list the best points below;
1. They have a customer portal where you can see every step of the process, what's been completed and what's pending.
2. You can see answers to enquiries, what has been said by both sides.
3. You have a team looking after your case not just one person.
4. Live chat function where you can get responses really quickly.
5. Friendly team who call you regularly.
6. I've not had to chase progress once my team were constantly working on my case.
7. Chased the other sides reluctant solicitor on a regular basis via phone call and email.
8. Liaised with the estate agent and my mortgage advisor on my behalf.

Overall I'd recommend them to anyone. I have no negative comments like most people seem to have of solicitors for house purchases.

July 9, 2026
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Reply from Juno

Hello Sarah, thank you for the 5* review and the recommendation. It's wonderful that Juno was the right choice for managing it all from wherever you were. We're delighted the dashboard gave you a clear view of exactly where things stood throughout, including the enquiry responses as they went back and forth. Our Development team built it in-house, so you can check what stage the case has reached at any time of the day (or night!). It's good to hear your team stayed proactive, keeping things moving so nothing waited on you. A case is looked after by a small team rather than a single person, so it keeps going even when someone is away.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great Experience

Juno were always ready to answer any questions we had and there were lots. Moving home is a stressful process but they made it is simple as they could. Their dashboard kept us on track in what was needed this was so helpful. We would highly recommend Juno. Thank you

June 22, 2026
Unprompted review
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Reply from Juno

Hello Daphne, thank you for the 5* review. There's a lot to take in with a move, and we were glad to work through every query with you. The dashboard shows you exactly what stage things have reached and what's needed next, so there's no second-guessing. We really appreciate the recommendation.
Best wishes,
Laolu

Rated 5 out of 5 stars

Very good efficient service

Very good efficient service I could see on dashboard everyday how things were progressing which made everything a lot easier. Very good communication at all times

July 7, 2026
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Reply from Juno

Thank you for the 5* review Ian. It's good to hear you could stay in touch whenever you needed to. Phone, email, message or webchat means you can always reach us whichever way suits.
Best wishes,
Laolu

Rated 5 out of 5 stars

My mortgage officer referred me to Juno…

My mortgage officer referred me to Juno and I consider it a very brilliant decision. Juno is very swift and they are very experienced in what they do. They communicated effectively and sorted all I needed for my mortgage in no time. They are always ahead of time and usually the other party are the ones causing any delay. Their fees are very affordable and reasonable. I will recommend Juno anytime and any day.

Thank you

June 26, 2026
Unprompted review
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Reply from Juno

Thank you for the 5* review, and for recommending us Joy, we really do appreciate it. We're pleased to hear things moved quickly for you as your dedicated team kept on top of things. It's good to hear our fixed fees felt fair too, with no hidden extras.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno delivered a quick, efficient service.

Juno was so good at dealing with our purchase .They answer questions straight away and you can see exactly where you are up to on the app. I would highly recommend them. The best experience we have had when buying or selling.

July 6, 2026
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Reply from Juno

Hello Janette, thank you for the 5* review. It's good to hear you had quick answers to your questions. The dashboard, built by your own development team, lets you check progress whenever suits our clients. It's also lovely of you to recommend us.
Best wishes,
Laolu

Rated 5 out of 5 stars

My Juno experience

The whole experience was excellent. Communication was spot on and they seemed to always on the ball.

July 1, 2026
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Reply from Juno

Thank you for the 5* review, Malcolm. It's great to hear communication stayed so sharp throughout. That comes down to working in small teams, so someone was always able to pick up your case rather than it waiting on one person's availability. We're pleased this gave you the experience you were after.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent company for fast and effective covenyance

We had agreat experience with Juno,clear and effective communication, transparent process, very helpful dashboard to track progresses and always on hand to answer any questions. Definitely recommended over other solicitors we used in the past

July 7, 2026
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Reply from Juno

Hello Michele, thank you for taking the time to leave a review.
We're glad phone, email, message and webchat, alongside the dashboard keeping you updated on how things stood, which meant you were never left waiting for an answer.
We really appreciate the recommendation.
Best wishes,
Laolu

Rated 5 out of 5 stars

First Rate Service

The all electronic process that Juno use is fast and conveniant. There is no waiting fro the post to arrive. All of the updates provided both by telephone and via the portal meant that we always knew how far the whole process was progressing. The staff were all very easy to talk to and very professional. I would thoroughly recommend Juno as the way conveyancing should always work.

June 29, 2026
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Reply from Juno

Thank you for the review and the recommendation, Mr Gostlow.
It's great to hear how approachable and knowledgeable the team were throughout, that comes down to us to working in small teams so someone was always on hand to help. We're pleased Juno matched what you'd expect good conveyancing to look like.
Best wishes,
Laolu

Rated 5 out of 5 stars

Efficient, professional and easy to deal with

Juno were very efficient throughout the process. Communication was excellent, and I was kept updated at every stage. They were easy to contact, clear in their advice, and made everything straightforward. I would happily recommend them.

July 6, 2026
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Reply from Juno

Hello Robert, thank you for the review and the recommendation.
It's great to hear everything felt easy to follow throughout. We keep things jargon-free, so nothing gets lost in translation. Being able to reach your team by phone, email, message or webchat meant you always had a way in that suited you.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent

We received excellent service from Juno. They were efficient, responsive and committed to helping us through the process to completion. Loved the portal, meaning we could check and reply outside of our working hours and there was always someone at the end of the phone if we needed it. Thank you

June 22, 2026
Unprompted review
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Reply from Juno

Hello Helen, thank you for the review.
It's wonderful to hear your team stayed on hand right the way through to the end. The dashboard lets you log in and pick up updates whatever time suits you, with the phone always close by too for extra reassurance.
Best wishes,
Laolu

Rated 5 out of 5 stars

I can't fault Juno at all

I can't fault Juno at all. The whole process was smooth and I was contacted all the time with updates etc.. I would not hesitate to recommend these guys.. well done!!

July 6, 2026
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Reply from Juno

Hello Sharon, thank you for the review and the recommendation. It's great to hear the whole experience ran so smoothly. Our team make a point of always keeping in touch with regular updates so nothing stalls on our end, and we're delighted this made such a difference for you. Best wishes,
Laolu

Rated 5 out of 5 stars

Easiest house purchase ever

Compared to buying a house 10yrs ago this was an absolute breeze. The Juno portal is great & gives you a really easy way to track progress & resolve issues. But Juno are also very proactive about calling / emailing etc to make sure things don't stall. Communication was great, and this model just seems so much better than the old-fashioned way that conveyancing was done.

July 6, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Adam, thank you for leaving a review.
It's lovely to hear how smooth the whole experience felt this time round. The dashboard, built by our own development team, lets you see what stage the case has reached at any time of the day (or night!) without needing to chase. We're glad the steady updates kept things moving for you too.
Best wishes,
Laolu

Rated 5 out of 5 stars

We used Juno initially for a sale of…

We used Juno initially for a sale of our property and the half way through the process we found a property to buy, used Juno then for the purchase which they speedily dealt with so completion could take place on the day!
Throughout we were given clear professional help, were also able to see exactly where we were with the Dashboard.
Wouldn’t hesitate to use again and can highly recommend.

June 19, 2026
Unprompted review
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Reply from Juno

Thank you for leaving a review, Belinda, and for recommending Juno. It's great to hear both transactions moved quickly enough to complete on the same day. The dashboard lets you check progress on each case whenever it suits you, without needing to call for an update, and it's lovely you found the guidance knowledgeable and approachable throughout. We look forward to working with you again when the time comes.
Best wishes,
Laolu

Rated 5 out of 5 stars

Confident to use Juno, again

Having used Juno previously when selling a property, I felt confident enough to handle both the sale and purchase of my home this time. Completing the forms online in manageable chunks made the whole process straightforward. As exchange and completion approached, the Juno team kept in regular contact and updated me at every step. Highly recommended.

June 26, 2026
Unprompted review
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Reply from Juno

Thank you for the review and for recommending Juno. It's lovely you felt ready to trust us again this time around. We're glad being able to fill in the forms online at your own pace made everything easier to follow. We work in small teams to make sure someone was always on hand to keep you updated right through to completion.
Best wishes,
Laolu

Rated 5 out of 5 stars

The service provided by Juno was…

The service provided by Juno was exemplary; it demonstrated tenacity in the face of delays created by the buyer's solicitor and effectively communicated with my solicitor and myself. The staff were polite and their very regular contact was informative and supportive.
I would wholeheartedly recommend Juno to others.

June 3, 2026
Unprompted review
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Reply from Juno

Hello Sue, thank you for the review and for recommending Juno. It's great to hear your team stayed persistent through delays from the other side. That's exactly why we work in small teams, so nothing stalls waiting on one person. We're glad you found the staff friendly and our regular updates helpful.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno were amazing

Juno were amazing! This was our first house purchase, but before this one had fallen through which was also with Juno. Both times, the team were quick to update the dashboard, easy to get hold of via the phone, chat or email and very clear in their communication. They were also very good at explaining the 2nd chance house process, which we were able to utilise. We would recommend Juno to everyone if purchasing a home.

June 18, 2026
Unprompted review
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Reply from Juno

Thank you for coming back to us, Maddie, and for taking the time to review and recommend Juno. We're delighted your first home came together this time. That's exactly the situation our Second Chance Guarantee is there for, carrying your fees over so you didn't lose out. We're glad your team kept the dashboard updated and that phone, email, message and webchat made it easy to stay in touch.
Best wishes,
Laolu

Rated 5 out of 5 stars

10/10 Service from Start to Finish!

10/10 Service from Start to Finish!

Buying my first property felt overwhelming at first, but the team made the whole process straightforward and stress-free. They were professional, responsive, and kept me informed every step of the way, always taking the time to explain anything I didn't understand. Their attention to detail and dedication gave me complete confidence throughout the purchase. I would highly recommend them to anyone looking for a reliable and efficient solicitor, especially first-time buyers.

Highly recommended!

July 2, 2026
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Reply from Juno

Hello Aaron,
Thank you for a wonderful recommendation - we really appreciate it.
Your first foray into the property market can be stressful and I'm glad we were able to make it straightforward and stress free for you - it is our main aim at Juno.
Taking great care in the way we handle your case is important to us at Juno so your comments about our attention to detail and professionalism means a lot - thank you.
Best wishes,
Susan

Rated 5 out of 5 stars

Efficient service at a fair price

Contact was made quickly. Their system of electronic contact is excellent via the dash board. When needed a human would send a message. So all good.
The cost was fair, cheaper than estate agent! They were on top of things all the time and pushed when something needed doing.
The English system fo buying and selling a house is very stressful and ridiculous, not JUNO’ s fault.

June 18, 2026
Unprompted review
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Reply from Juno

Hello Laurence,
We do agree that the English conveyancing process can be stressful which is why Juno was set up - to make it simpler and easier to understand for our clients.
We aim to deliver a professional, reasonably priced service which provides the best conveyancing advice and are very pleased this was your experience.
Best wishes,
from a friendly human

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