Juno Reviews 

2,833
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptionally clear communication, friendly attitude, and helpful support throughout the entire property purchase journey. Reviewers heavily highlight the online dashboard as a fantastic tool that makes tracking progress wonderfully simple and keeps everyone well informed at all times. Though some customers noted minor snags or mentioned that the portal took a little time to master initially, the dedicated team quickly resolved any arising issues. People consistently recommend their prompt, transparent, and efficient legal service for anyone needing a truly stress-free house move.

What people talk about most

Service

People report positive experiences with service, highlighting an efficient, professional, and swift approach... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting how the online dashboard and portal keep... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting excellent support throughout their... See more

Response time

Customers had positive experiences with response time, highlighting super responsive communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more

Company replied

Rated 5 out of 5 stars

Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more

Company replied

Rated 5 out of 5 stars

There was great communication from the start. They had a good website to use for your own personal conveyancing journey so you knew exactly where you were without lengthy phone calls. Just one minor... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,833)

927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with Juno as our mortgage solicitor. From the very beginning, the team was professional, efficient, and kept us informed throughout the entire process.

They handled everything smoothly and helped us secure our house within just three months from our initial application, which exceeded our expectations. Communication was clear, any questions we had were answered promptly, and they made what could have been a stressful process feel straightforward and well-managed.

We truly appreciate their hard work, attention to detail, and dedication to getting everything completed on time. We would highly recommend Juno to anyone looking for a reliable and efficient mortgage solicitor. Thank you for helping us achieve our new home!

July 16, 2026
Juno logo

Reply from Juno

Hello Kathreen,
We're delighted that you felt well informed throughout. Providing clear communication and an efficient service is something we strive for so it's great to know we delivered for you.
Thank you for an amazing recommendation and review; we wish you happy times in your new home.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno have been amazing

Juno have been amazing. The whole process was so easy and straightforward. We were always kept updated and it was simple to keep in touch if you had any questions. Everyone I spoke to were always so professional and helpful. Would highly recommend.

July 16, 2026
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Reply from Juno

Hello Rachel,
We pride ourselves on our friendly yet professional approach, so the fact that came across and that you found the process so easy makes us really happy.
Thank you for a lovely review and recommendation.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno has been so professional

Juno has been so professional. Every step of the way I have been kept up to date. I would definitely recommend

July 16, 2026
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Reply from Juno

Hello K,
Taking great care in the way we handle your case is important to us at Juno so your comments about professionalism and your recommendation means a lot.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

These guys were on the ball from the…

These guys were on the ball from the very start, very quick and thourough. The dashboard service was great too. Zero complaints and would recommend these guys to everyone!

July 16, 2026
Unprompted review
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Reply from Juno

Thank you J for such a great recommendation.
We aim to always be helpful, proactive and efficient, and are very happy this was your experience with us.
Best wishes,
Susan

Rated 5 out of 5 stars

Never mind 5/5 it should be 6/5

Never mind 5/5 it should be 6/5
Made the whole experience stress free. I normally hate these experiences but Juno took my hand kindly and quickly and got me through it. Thanks team.

July 14, 2026
Unprompted review
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Reply from Juno

Thats great, thanks Hartley! We're VERY happy with a 6* review.
We're delighted to know you felt well looked after. Providing clear communication and an efficient service is something we strive for so it's great to know we delivered for you.
Best wishes,
Susan

Rated 5 out of 5 stars

Amazing solicitors

Very quick, communication was amazing though email, could be a bit more communicated through telephone but apart from that amazing. Would highly recommend to anyone looking for solicitors

July 7, 2026
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Reply from Juno

Hello Lewis,
Thank you for your 5* review and recommendation.
Being able to chose between web chat, phone or email for communication means we can keep in touch in a way that works for you - we've noted your preference ready for next time!
Best wishes,
Susan

Rated 5 out of 5 stars

Excellent service

Excellent service, very proactive. Kept us up to date and in constant communication. Will definitely use again.

July 8, 2026
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Reply from Juno

Hello valued customer,
Thank you for your 5* review.
Our goal is to simplify the conveyancing process so it's great to know that the Juno dashboard, streamlined processes and your legal team delivered for you.
We look forward to working with you again when the time comes.
Best wishes,
Susan

Rated 5 out of 5 stars

Amazing experience with Juno

Amazing experience with Juno. Everything was soo easy I felt I was in good hands. They were quick to action things great communication from the team. I would definitely recommend the process was quick everything was in place in a short time. I was not ready to move as it happened soo quick. The dashboards are user friendly and the team are always giving me updates. Fantastic work would definately user them again. Shame I can’t remember the staff members name but all of them were amazing

July 15, 2026
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Reply from Juno

Hello Mr C,
We're really pleased your Juno experience was so easy and we completed quickly for you - our streamlined processes mean we are considerably faster than the national average.
Your team were delighted to hear your feedback and very happy to have helped.
Best wishes,
Susan

Rated 5 out of 5 stars

Top communication and updates…

Top communication and updates throughout the process. Would highly recommend to anyone buying or selling a property

July 15, 2026
Juno logo

Reply from Juno

Hello lovely customer,
Thank you for your 5* review and recommendation.
Being able to chose between web chat, phone or email for communication means we can keep in touch in a way that works for you.
Best wishes,
Susan

Rated 5 out of 5 stars

We had used Juno before

We had used Juno before, we then used them to sell my late brothers house. As you can imagine it was a very emotional time but the professional, sympathetic way the staff were whenever we spoke made it easier. I could keep track of what was happening via the dashboard which was great and it all went smoothly. Highly recommended.

July 3, 2026
Unprompted review
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Reply from Juno

Hello Julie,
Thank you for taking the time to leave a review.
It was a pleasure to work with you again but we're sorry it was in these circumstances.
We're very pleased we were able to make a difficult and stressful time easier.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno was an amazing company to work…

Juno was an amazing company to work with while selling our home. The team was incredibly proactive, and their communication was outstanding throughout the entire process.

What really stood out was that you’re supported by a whole team rather than relying on just one person. This meant we were never left waiting for updates or responses, and someone was always available to help.

The Juno app was also a fantastic tool, making it easy to track the progress of both our sale and purchase every step of the way.

I would highly recommend Juno to anyone looking for a proactive, professional company with excellent communication and a smooth, stress-free service.

July 15, 2026
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Reply from Juno

Hello Mrs Bennett,
Thank you for a wonderful recommendation and review.
At Juno, we work in teams because your case is always being dealt with quickly by the most appropriate person at that time. This means you get faster responses as a case doesn't stall when someone is sick, on holiday, or even just has a heavy case load, as often happens with one dedicated lawyer.
Our Development team are pleased you enjoyed our technology and that, together with your personal team contact, you had a smooth and stress-free Juno experience.
Best wishes,
Susan

Rated 5 out of 5 stars

Great service app easy to follow and…

Great service app easy to follow and reasonable cost

July 7, 2026
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Reply from Juno

Hello Martin,
Thank you for leaving a 5* review.
We're proud of our transparent approach and fixed fee structure, ensuring there are no hidden extras or unexpected costs and our Development Team are delighted you found the Juno dashboard easy to use.
Best wishes,
Susan

Rated 5 out of 5 stars

Smooth House Sale with Juno

The conveyancing process with Juno was handled professionally throughout which reduced the stress of selling our property. As well, Juno’s online platform (dashboard), kept us fully informed of the progress. Communication with Juno staff was reasonably quick and efficient and Juno staff answered our queries promptly by email. Juno staff were also quite responsive when handling phone calls with us, updating our profile and enabling the relevant team to respond to and resolve queries. We will be happy to use Juno’s services for conveyancing again and would recommend Juno.

July 10, 2026
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Reply from Juno

Hello Wagar,
Our goal is to simplify the conveyancing process so it's great to know that the Juno dashboard, streamlined processes and your legal team delivered for you.
Thank you for leaving a review and recommending Juno.
We would be very happy to work with you again when the time comes.
Best wishes,
Susan

Rated 5 out of 5 stars

House sale

It was a pleasure to work with Juno for the legal aspect of selling my house. They were knowledgeable, quick to respond & react to all aspects of the journey.
They were easy to get hold of when needed and super friendly & efficient overall. Highly recommend using their services.
Many thanks again for your professional assistance.
Kind regards, G

July 14, 2026
Juno logo

Reply from Juno

Hello George,
Taking great care in the way we handle your case is important to us at Juno so it means a lot that you found us professional, responsive and easily accesible. It was our pleasure to work with you.
Thank you for your 5* review and recommendation.
Best wishes,
Susan

Rated 5 out of 5 stars

We were recommended Juno when buying…

We were recommended Juno when buying and selling a property. I could not have wished for a more professional and friendly team. Always answered the phone and my queries efficiently and in terms you could understand. Highly recommend!!!

July 6, 2026
Unprompted review
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Reply from Juno

Hello Anita,
We're delighted you found us both friendly and professional. Providing clear communication and an efficient service is something we strive for so it's great to know we delivered for you.
Best wishes,
Susan

Rated 5 out of 5 stars

I had a great experience with Juno…

I had a great experience with Juno Solicitors. The whole process was easy to use from start to finish, with clear directions at every step. Everything felt streamlined and efficient, making what could have been a stressful process much simpler. Communication was excellent throughout, and I was kept informed the whole way. I would definitely recommend Juno Solicitors to anyone looking for a professional and hassle-free service.

July 10, 2026
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Reply from Juno

Hello Amanda,
Thank you for leaving a review and a great recommendation.
Our goal is to simplify the conveyancing process so it's great to know that our online platform, streamlined processes and your legal team delivered for you.
Best wishes,
Susan

Rated 5 out of 5 stars

Great solicitors and would highly…

Great solicitors and would highly recommend to anyone looking to buy thier property

Juno the best

July 10, 2026
Juno logo

Reply from Juno

Thank you for the review and recommendation review Ioan, we really appreciate it and are glad you had a good experience.
Best wishes,
Laolu

Rated 5 out of 5 stars

We recommend Juno for your house move!

Juno have been extremely responsive, supportive and efficient, through every step of our house move. They are always available when we call them and this is backed up by an online platform used to communicate queries and see progress. We found this particularly helpful in the final stages before exchange, when the pace and urgency picked up considerably and too many phone calls would have just complicated matters.
It has made an already incredibly stressful time much easier to cope with and we send the team our thanks!

July 8, 2026
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Reply from Juno

Thank you for the 5* review. It's good to hear your team stayed quick to respond and kept things moving throughout, and that the dashboard made it easy to track progress once the pace picked up towards the end. Your team will be glad to hear they helped make a demanding stretch far more manageable.
Best wishes,
Laolu

Rated 5 out of 5 stars

If i could give more stars i would!

If i could give more stars i would!
The communication all along was amazing
The unique dashboard option online makes everything such plain sailing, Juno completely took the stress away from what could of been the most stressful time
I completed today and have the keys to a very happy future!
Thank you juno

July 10, 2026
Unprompted review
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Reply from Juno

Hello Andrea, thank you for the 5* review. It's lovely to hear you always knew where things stood and that everything ran so smoothly. The dashboard is there for you to check what stage the case has reached whenever it suits you, with no need to chase, and we're glad it kept the whole process feeling calm.
Best wishes,
Laolu

Rated 5 out of 5 stars

Very great service

The legal team is brilliant. The communication is great, particularly on their platform (the client is updated step-by-step). It is a bit difficult to speak to the legal team by phone - the client needs to leave a message and they call back, which might be sometimes delaying things.

July 2, 2026
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Reply from Juno

hank you for taking the time to leave a review, Mariam. It's good to hear your team made such a strong impression and that the dashboard kept you posted at every stage. We want to make sure all four ways to contact us (phone calls, emails, dashboard or webchat) all feel accessible and that messages are escalated to the legal team quickly when needed.
Best wishes,
Laolu

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