Juno Reviews 

2,832
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions quickly. People consistently note that communication is clear and thorough, keeping clients fully informed throughout every stage of the conveyancing process. Reviewers also deeply appreciate the intuitive online dashboard, which makes tracking property progress, managing updates, and uploading necessary documents completely straightforward. Consumers find that these seamless digital tools combined with accessible support teams significantly reduce the usual stress associated with moving home. Many individuals highlight that the efficient service exceeds expectations, making transactions remarkably smooth from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting a professional and efficient conveyancing... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as polite, friendly, proactive, and... See more

User experience

Consumers find user experience to be positive, highlighting a stress-free and seamless conveyancing journey.... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient communication and... See more

Response time

People report high satisfaction with the fast response times and consistent communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more

Company replied

Rated 5 out of 5 stars

Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more

Company replied

Rated 5 out of 5 stars

Literally so good (which was at times annoying - for example we were ready 6 weeks before everyone else in our chain - not Juno's fault). The good: * The dashboard to understand progress... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,832)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I WAS ABLE TO SEE THE PROGRESS OF MY…

I WAS ABLE TO SEE THE PROGRESS OF MY CASE AT ALL TIME.
PHONE CALLS WERE RESPONDED PROMPTLY BUT MAINLY BY PARALEGALS AND CLIENT SUPPORT WORKERS VERY RARELY BY CONVEYANCE SOLICITORS.
IT WAS VERY HELPFUL TO HAVE THE SECOND CHANCE OPPORTUNITY BECAUSE OUR FIRST PURCHASE FELL THROUGH

July 15, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Khadija,
Here at Juno, we work in small teams which means your case is always being dealt with quickly by the most appropriate person at that time.
Our Client Support team can see your file and explain the current position - their role is to help with updates, answer general questions, and make sure anything needing a deeper review goes back to the right person. We find this means you're getting faster answers on more simple questions where a lawyer isn't needed and, also stops cases from getting stuck when someone is sick or on holiday as often happens with one dedicated lawyer.
Best wishes,
Susan

Rated 5 out of 5 stars

As a first time buyer Juno were…

As a first time buyer Juno were extremely helpful and patient in answering all of my questions. The service they provide is great, they respond pretty quickly over the phone and emails and make the house buying process smooth! Thanks for your help.

July 31, 2026
Unprompted review
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Reply from Juno

It's a pleasure, thank you Yeshy and for leaving a review.
Providing clear communication and an efficient, smooth service is something we aim for so it's great to know we delivered for you.
Best wishes,
Susan

Rated 5 out of 5 stars

Very efficient and easy to work with

Very efficient and easy to work with

July 31, 2026
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Reply from Juno

Thank you for leaving a review Zane, Our aim is to always be helpful, proactive and efficient and are very happy this was your experience with us.
Best wishes,
Susan

Rated 5 out of 5 stars

First time buyer

I had a great experience using Juno as a first-time buyer. Having everything online made the whole process much less stressful, and I loved being able to log in and check progress updates whenever I wanted.

The dashboard was really easy to use, and the chat feature was especially helpful. Any questions I had were answered promptly, which gave me confidence throughout the process and kept everything moving smoothly.

I’d definitely recommend Juno to anyone, especially first-time buyers looking for a straightforward, modern conveyancing service.

August 4, 2026
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Reply from Juno

Hello Eleanor,
Thank you for recommending Juno and leaving a review.
We know that buying your first home can be a daunting prospect, Juno was set up to make it much simpler and easier to understand.
We're glad you enjoyed great service - the Juno dashboard is a great time saver for signing and managing documents as well as keeping you up to date throughout.
Best wishes,
Susan

Rated 5 out of 5 stars

Highly recommend

Juno were amazing from the start to finish. The online system is so easy to use and is updated regularly and shows step by step of the process. You are able to contact someone very easily if needed.
All the staff at Juno are friendly and very helpful and answered any questions quickly and efficiently.
Would definitely recommend

August 6, 2026
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Reply from Juno

Hello Nina,
Thank you for leaving a review and recommending Juno.
We're delighted you had a great experience throughout the process - our teams are committed to providing a thorough and caring conveyancing experience. The Juno dashboard also helps as clients can check what stage their case is at at any time of the day or night! and we're pleased you found it easy to use.
Best wishes,
Susan

Rated 5 out of 5 stars

A very quick and efficient conveyancing service

A very quick and efficient way to do your conveyancing. Fast to respond to phone calls, I never had to wait more than a couple of minutes max to have a conversation with one of the team of solicitors, who were all well informed had information about my case at their finger tips and were all very polite and helpfull.

July 29, 2026
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Reply from Juno

Hello Michael,
We aim to deliver a simple, transparent and jargon free service keeping you up to date throughout; your team were delighted to hear this was both prompt and helpful.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

We were kept informed

We were kept informed , and if you called we would receive a call back quickly if in answered
Cannot fault

August 5, 2026
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Reply from Juno

That's great, thanks Joanne
We have a small team of wonderful colleagues who answer phone calls (and return them!) to establish how we can best help to ensure a speedy response.
Best wishes,
Susan

Rated 5 out of 5 stars

Sale and Purchase

Best of both worlds - online portal keeps you informed of and up to date with every step of the process but staff are also easily accessible by email, message or phone with quick response rates. I sold and purchased with Juno and both teams were equally proactive and proficient. Highly recommend.

August 5, 2026
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Reply from Juno

Hello C Salman,
Thank you for your recommendation and review.
Our Development team were pleased you enjoyed our technology and that, together with your personal team contact, it worked well for you.
Best wishes,
Susan

Rated 5 out of 5 stars

It was very professional.

It was very professional.
Also very friendly and gave the impression of caring about getting the job done well.
All the staff that contacted me were very friendly and well informed.
I would recommend your services very highly.

August 5, 2026
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Reply from Juno

Thank you Paul for a great recommendation.
Taking great care in the way we handle your case is important to us at Juno so your comments about our attention to detail and professionalism means a lot.
Best wishes,
Susan

Rated 5 out of 5 stars

Stress-free sale process

We recently used Juno for the conveyancing on the sale of our house, and the whole experience was excellent from start to finish.

One of the things that initially attracted us to Juno was how competitively priced they were, but it was the quality of the service that really stood out. The online portal was easy to navigate and gave us a clear picture of exactly where we were in the conveyancing process at every stage. It was reassuring to be able to log in and see progress without constantly having to chase for updates.

Communication throughout was excellent. Everyone we dealt with was friendly, professional, and clear in their explanations. Emails were responded to promptly—usually within a day—and whenever we had a quick question, the live chat feature was incredibly useful, with responses often coming through in real time.

Having used traditional solicitors for a previous property sale, we were pleasantly surprised by just how straightforward and stress-free the whole process with Juno was. Everything felt efficient, transparent, and well organised.

I wouldn't hesitate to recommend Juno to anyone looking for a modern, responsive, and competitively priced conveyancing service. They made what can often be a stressful process feel remarkably simple.

July 28, 2026
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Reply from Juno

Hello Frankie,
Thank you for a wonderful review and description of how we work at Juno.
We aim to provide efficient, proactive conveyancing delivered by friendly, jargon-free lawyers - and all at a competitive, fixed fee price - so we're delighted to hear you enjoyed all elements of our service and found our processes simple.
Best wishes,
Susan

Rated 5 out of 5 stars

A real pleasure to deal with Juno

A real pleasure to deal with Juno. They were very efficient, always keeping us up to date, responding to any questions immediately and always contactable. I would highly recommend.

July 21, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Sarah,
It was a pleasure to work with you too.
We're delighted to hear you had an excellent experience and felt well informed.
Thank you for leaving a review and recommending us.
Best wishes,
Susan

Rated 5 out of 5 stars

Outstanding service from Juno

Outstanding service from Juno from start to finish! Selling our house was completely hassle-free thanks to their professionalism and efficiency. Everything was handled online, making the whole process incredibly convenient and stress-free. The team was always quick to respond to any questions, kept us updated throughout, and made the entire experience smooth and straightforward. We couldn't be happier with the service we received and would highly recommend Juno to anyone buying or selling a property. Thank you!

July 20, 2026
Unprompted review
Juno logo

Reply from Juno

Thank you for the 5* review and the recommendation.
It's wonderful to hear it all felt so well organised, without any of the usual back and forth. That's very much down to the dashboard, which lets you manage and sign documents in one place, without needing to chase anyone, at any time of the day (or night!). Your team also made sure nothing sat unanswered for long, so you were never left wondering where matters stood. We're so pleased we could take some of the pressure off.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great experience, would definitely use again.

Excellent support throughout my recent sale. The online portal is very good supplemented with regular contact with members of the team. All the team members I spoke to were professional and were very focused on getting the sale across the line and making sure I was continuously updated.

August 3, 2026
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Reply from Juno

Thank you for the 5* review.
It's lovely to hear the dashboard made it easy to follow how your case was progressing. Your team stayed in close touch and remained committed to reaching completion smoothly, keeping you in the loop the whole way, which reflects the knowledgeable support we aim to offer every client.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno house sale - excellent service.

Very good and recommended.
I sold my house and used Juno for conveyance.
A good feature is the dashboard that Juno use. Easy to understand and follow - actions set out and the mechanism to upload documents was easy to use.
A great feature is the dashboard chat function. Any questions, problems or issues that came up could be dropped into the chat and the Juno team quickly updated.
It made a typically stressful and demanding transaction so much more straightforward.
Juno were quick to respond, helpful and happy to have a phone call if needed.
Highly recommended and it made my house sale a simple and much less stressful undertaking.

July 27, 2026
Juno logo

Reply from Juno

Hello Gary,
Thank you for a lovely recommendation and review. I'm glad we were able to make the process simple and less stressful for you, it's one of our main aims for our clients.
We get a lot of positive feedback about the transparency and ease of use of the dashboard - we're glad you liked it too. We want to offer a modern, speedy service with no compromise on quality.
Best wishes,
Susan

Rated 5 out of 5 stars

What can I say …amazing people

What can I say …. From start Juno has helped us step by step, nothing was to much. We asked they delivered
Could always contact them & they would get back to you with the answers as soon as possible. Staff are very friendly & helpful
Would highly recommend them. Wouldn’t use anyone else now.

August 3, 2026
Juno logo

Reply from Juno

We're delighted to hear that, thank you Lisa.
Providing clear communication and an efficient service is something we aim for so it's great to know we delivered for you.
Our friendly client support team are there to help with updates, answer general questions, and make sure anything needing a deeper review goes to the best person to deal with it - they are always happy to help and thank you for your feedback.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

Excellent legal service

Excellent legal service. There is digital dashboard and human interactions and weekly (minimal cadence) of 1-1 phone call to appraise and engage. There is no discovery, let's figure it out and misery, right from day 1 the whole journey was made clear in the digital dashboard. In the run-up to the completion, the engagement was even more tight (this mattered to me, as this was a very very large transaction, we were having other stuff going on at our end couldn't get worried on this too). But the guys at JUNA as fab! kept us updated with phone calls. When the completion day arrived, the transaction was completed 2-3 hours ahead of schedule with my permission of course!. Would recommend their services 200% because I also know how anxious it could otherwise we - my buying experience of the same property some 4 years back was less than ideal sadly.

July 30, 2026
Unprompted review
Juno logo

Reply from Juno

Thank you for the 5* review, and for recommending us so highly.
It's brilliant to hear you had a full picture of where things stood right from day one, with the dashboard laying it all out so there was never anything left to guess at. We were especially glad the team could step up the calls as completion approached, since a case of this size deserves that extra level of support when there's already plenty else going on.
Best wishes,
Laolu

Rated 5 out of 5 stars

Efficient, informative competitive

No fuss. Efficient and extremely informative through all stages of the process. I have already recommended this services to 2 friends and have no hesitation in doing the same with you. You will not be disappointed. Also their charges are competitive.

July 15, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Alf, thank you for the review for for recommending us to others alreasdy. It's brilliant to hear everything moved along smoothly with clear updates along the way, and that our fixed fee felt fair too, with no hidden extras to catch you out.
Best wishes,
Laolu

Rated 5 out of 5 stars

Fantastic conveyancing company

Fantastic conveyancing company with well organised team of solicitors and staff. We sold our lovely home with them and were always kept up to date through their website where we could clearly see the steps of our sale, what was done and what was still outstanding. Whenever we called with questions we got informed answers and our concerns were immediately acted upon. My husband and I would highly recommend to anyone considering selling or buying. Well done Juno 👏🏼

July 23, 2026
Unprompted review
Juno logo

Reply from Juno

Thank you for taking the time to leave a review and for the recommendation Adriana. It's great to hear you had full visibility of progress throughout, along with clear answers whenever you got in touch. The dashboard lets you see exactly what stage the case has reached and what's left to do, all in one place.
Best wishes,
Laolu

Rated 5 out of 5 stars

Selling my property with Juno 5* very professional

I had a wonderful experience working with Juno. The entire process was seamless, straightforward, and entirely stress-free. Juno demonstrated top-tier professionalism at every step and made sure all my needs were met. I will definitely be working with them again!

July 20, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Sandra, thank you for leaving a review. We're delighted to hear everything came together so easily for you, with nothing left for you to worry about along the way. We look forward to working with you again when the time comes.
Best wishes,
Laolu

Rated 5 out of 5 stars

They made the process easy and transparent

They made the process easy to complete with full transparrency on their portal. It was completed within 1 month 22 days a fantastic experience on our behalf. Great job!

July 17, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Peter, thank you for the 5* review. It's great to hear the dashboard gave you a clear view of progress throughout, and that everything wrapped up so quickly and smoothly.
Best wishes,
Laolu

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