Juno Reviews 

2,832
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions quickly. People consistently note that communication is clear and thorough, keeping clients fully informed throughout every stage of the conveyancing process. Reviewers also deeply appreciate the intuitive online dashboard, which makes tracking property progress, managing updates, and uploading necessary documents completely straightforward. Consumers find that these seamless digital tools combined with accessible support teams significantly reduce the usual stress associated with moving home. Many individuals highlight that the efficient service exceeds expectations, making transactions remarkably smooth from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting a professional and efficient conveyancing... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as polite, friendly, proactive, and... See more

User experience

Consumers find user experience to be positive, highlighting a stress-free and seamless conveyancing journey.... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient communication and... See more

Response time

People report high satisfaction with the fast response times and consistent communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more

Company replied

Rated 5 out of 5 stars

Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more

Company replied

Rated 5 out of 5 stars

Literally so good (which was at times annoying - for example we were ready 6 weeks before everyone else in our chain - not Juno's fault). The good: * The dashboard to understand progress... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,832)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I was very pleased with their service. The process was very smooth and fast and their communication was beyond excellent! Their online portal is very useful and keeps us updated, easing our anxiety and giving us a sense of security. They are also very responsive to any query. Staff are very friendly and helpful. I can only praise them for the excellent service they have provided. I can’t thank them enough for all their help throughout our buying process. I highly recommend them.

July 10, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Ruby, thank you for the 5* review and for the recommendation. Getting through the legal side of a first purchase can feel daunting, so it's wonderful to hear things felt calm rather than nerve-wracking. The dashboard is there so you can check exactly where the case stands whenever suits you, which sounds like it took a lot of the guesswork out of things. I'll share your kind words with the team, who'll be glad to know how easy they were to reach throughout.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent service from start to finish

My partner and I recently used Juno for the purchase of our first home, and we were blown away by the service we received throughout. We’d always been told that dealing with solicitors would be the most stressful part of buying a house, but that couldn’t have been further from our experience with Juno.

Buying a property in a chain is never straightforward, but Juno made the legal side of the process as smooth as possible. Their online portal was excellent, making it easy to track progress, review documents and complete tasks without endless emails or paperwork. Whenever we had questions, they were always happy to help, explained everything clearly and kept us updated as matters progressed.

A special thank you to Rebecca, Samia, Grace, Callum, Casey, Sophie, Charne, Jared, Lizzie, Mana and Mohammed, who were all incredibly professional, approachable and patient throughout what turned into quite a long and sometimes stressful transaction. It was reassuring to know that everything on our side was being progressed as quickly as possible.

We wouldn’t hesitate to recommend Juno to anyone buying a property. Thank you all for helping us purchase our first home!

July 17, 2026
Unprompted review
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Reply from Juno

Hello Adam, thank you for the review and for recommending Juno to others. It's brilliant to hear that buying your first home turned out so differently to what you'd expected, even with plenty of extra coordination needed along the way.
The dashboard was there to let you see exactly what stage things had reached and handle the necessary steps yourselves, cutting out a lot of back-and-forth. I'll pass your kind words on to the team, congratulations on your new home!
Best wishes,
Laolu

Rated 5 out of 5 stars

All round excellent service

All round excellent service.
Regular updates keeping me informed of the progress with house purchase

July 24, 2026
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Reply from Juno

Hello, thank you for the 5* review. It's great to hear you always knew where things stood with your case, we make a point of keeping clients updated without needing them to chase us.
Best wishes,
Laolu

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Juno. The team were super helpful and communicative from the beginning and throughout. They were very responsive and helped clear up any questions or concerns I had. I could trust that they were handling everything and would get things sorted. I would definitely recommend.

July 31, 2026
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Reply from Juno

Hello Rachel, thank you for the review. It's great to hear you felt so well looked after from start to finish, with any queries dealt with promptly and things kept moving without you needing to double check. That's exactly why we work in small teams, so there's always someone on hand and nothing stalls waiting on one person.
Best wishes,
Laolu

Rated 5 out of 5 stars

Choose Juno.

Efficient team of people working on your case. Everyone I have spoken to was friendly and helpful. The dashboard for uploading documents and answering questions made the whole process easier. I never had to chase up things that weren’t done, as they’d done it already or updated with what bits were in progress and where any delays were coming from. They took the stress out of selling my house and I couldn’t be more grateful.

July 10, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Charlotte, thank you for the review. It's great to hear you found the team so easy to deal with throughout your case. The dashboard is designed to let you upload documents and get answers without waiting on a phone call, and it's good to hear you found it made things simpler, with clear updates on progress and any delays along the way.
Best wishes,
Laolu

Rated 5 out of 5 stars

Really easy process with regular…

Really easy process with regular updates and live visuals on current status, saves having to ask and ring what status you are at with the transaction.

July 17, 2026
Unprompted review
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Reply from Juno

Hello Marc,
We're glad you found our process easy - the Juno dashboard is a great time saver for signing and managing documents as well as keeping you up to date throughout.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

A very clear process

A very clear process, easy to use platform and seamless communication. I wouldn’t hesitate to use Juno again.

July 29, 2026
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Reply from Juno

Hello Luis,
Our goal is to simplify the conveyancing process so it's great to know that the Juno dashboard, streamlined processes and your legal team delivered for you.
We look forward to working with you again.
Thank you for your 5* review.
Best wishes,
Susan

Rated 5 out of 5 stars

Best solicitors ever

Fantastically quick and friendly service ensuring the least amount of stress during buying a house, thank you 🤩

July 29, 2026
Juno logo

Reply from Juno

Thank you Coral,
We aim to provide efficient, proactive conveyancing delivered by friendly, jargon-free lawyers at a competitive, fixed fee price so we're delighted to hear your experience was less stressful.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy, every step was clear and the online dashboard meant you could see the progress of the sale anytime

July 6, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Kwashie,
We're glad you found our process easy - the Juno dashboard is a great time saver for signing and managing documents as well as keeping you up to date throughout.
Thank you for leaving a 5* review.
Best wishes,
Susan

Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish. Efficient dashboard. Prompt feedback from the team. Friendly and helpful staff. And very reasonable price too, im very happy with their service.

July 17, 2026
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Reply from Juno

Hello Bukola,
We're proud of our value for money service and I'm thrilled to hear you like how friendly and professional you found us.
Our Development team were pleased you enjoyed our technology and that, together with your personal team contact, it worked well for you.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

Perfect service

July 21, 2026
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Reply from Juno

Thank you Gentian, providing an efficient service is something we want for our clients so it's great to know we delivered for you.
Best wishes,
Susan

Rated 5 out of 5 stars

We were recommended Juno by our real…

We were recommended Juno by our real estate agent to help with the sale of our late Mums house. I am based in the US and my sister is in the UK. This platform was super easy for us both to keep a clear picture of what was happening, but also, every step seemed to get handled by a competent member of staff in record time. By far the best service experience for a real estate solicitor that I have had.

July 22, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Sam,
I'm pleased we were able to make things easier at what can be a difficult time and particularly with the distances involved.
Clients love the Juno dashboard for the transparency and convenience it provides. The addition of the webchat option, as well as being able to phone or email, means clients can choose the best means of communication that works for them at any time of the day or night wherever in the world you are.
Thank you for taking the time to leave a review.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno are extremely professional

Juno are extremely professional, efficient and friendly. They reply to queries very quickly and nothing seems to be too much trouble. Our move with them has been hassle free and I thoroughly recommend them if you are thinking of using Conveyancers. Would be more than happy to use them again, but we are NEVER going to move again!!

July 27, 2026
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Reply from Juno

Hello Browney,
Thank you for leaving a review.
Taking great care in the way we handle your case is important to us at Juno so your comments about our efficiency and professionalism means a lot.
We would be delighted to work with you again - never say never :-))
Best wishes,
Susan

Rated 5 out of 5 stars

Very professional and transparent

Very professional and transparent. Keep me updated all the way. Staffs are very approachable.

July 28, 2026
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Reply from Juno

Hello Yrrah,
We pride ourselves on our friendly yet professional approach so the fact that came across makes us really happy.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

We recently bought our first home

We recently bought our first home, and thanks to Juno, the entire process was completed in just two months. From start to finish, the service was outstanding — communication was excellent, the organisation was exceptional, and we always felt supported and informed.

Even our estate agent was impressed by the efficiency and professionalism of Juno’s service. It made what could have been a stressful experience feel smooth and straightforward.

We would highly recommend Juno to anyone looking for reliable, professional, and friendly legal support when buying a property. Thank you for making our first home purchase such a positive experience!
Thank you,
Emilia and Krzysztof

July 28, 2026
Juno logo

Reply from Juno

Hello Emilia,
Thank you for a wonderful review and recommendation.
Our aim is to ensure a professional, thorough and stress free experience for our clients and we're really pleased this was your experience. Good to hear the Estate Agents were happy too.
Best wishes,
Susan

Rated 5 out of 5 stars

Professional, Responsive and Stress-Reducing from Start to Finish

Buying a house can be a very stressful experience, but Juno made the process significantly easier from start to finish.

One of the things I appreciated most was the transparency. There were no hidden fees, and everything was clearly explained throughout the process. Their online dashboard was excellent – easy to use, keeping all documents and updates in one place, and allowing everything to be handled digitally without unnecessary paperwork.

Communication was outstanding. Emails were replied to quickly, and whenever I called, my call was answered within seconds. Every member of the team I spoke to was knowledgeable and able to help immediately. I was never transferred between departments or left on hold waiting for answers, which made a huge difference during what can be an anxious process.

Juno were also very proactive and quick to act whenever something needed progressing. They were professional in every interaction, whether by phone, email or through the online system.

I also benefited from being introduced to a house survey service through Juno. The survey was arranged quickly, with someone visiting the property within just a few days, which helped keep everything moving.

What stood out most was how friendly and reassuring the team were, particularly towards the end of the transaction when estate agents were becoming increasingly pushy. Having a responsive, calm and professional solicitor made a real difference and helped reduce a lot of the stress.

I would highly recommend Juno to anyone buying or selling a property. Their availability, responsiveness, professionalism and excellent customer service turned what could have been an overwhelming process into a much more manageable one.

July 13, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Jurgita,
I don't think there's much more I can say in response to this amazing review except thank you, you've described how we work so well.
We're delighted you had a great Juno experience and that we made the process easier for you - thank you for taking the time to share it.
Best wishes,
Susan

Rated 5 out of 5 stars

Great overall experience

Great overall experience
Excellent online portal
Very helpful team
Highly recommended

July 27, 2026
Juno logo

Reply from Juno

Hello Monowar,
We're glad you enjoyed 5* service - the Juno dashboard is a great time saver for signing and managing documents as well as keeping you up to date throughout.
Thank you for leaving a review and recommending Juno, we really appreciate it.
Best wishes,
Susan

Rated 5 out of 5 stars

Outstanding

Outstanding! Great communication, regular updates, easy to access dashboard and friendly staff. Also, all information given is easy to understand.

July 24, 2026
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Reply from Juno

Hello Ann,
Thank you for your 5* review.
We aim to deliver a simple, transparent and jargon free service keeping you up to date throughout; your team were delighted to hear this was helpful and that you found them friendly.
Best wishes,
Susan

Rated 5 out of 5 stars

Well above expectations in every single aspect!

The service from Juno was well above our expectations on every single aspect of the process.The staff are amazing, and we were kept well informed with updates at every single step. Their mobile app made tracking everything incredibly easy, and any time we had a question, we received a very fast response. The overall service was highly professional and delivered in clear English, which made a huge difference to our experience.If we have to do this again, it will be Juno with no questions asked. Highly recommended!

July 24, 2026
Juno logo

Reply from Juno

Hello Tomas,
We're delighted that we exceeded your expectations. Providing clear communication without jargon and an efficient service is something we aim for so it's great to know we delivered for you.
Thank you for a great 5* review, we look forward to working with you again.
Best wishes,
Susan

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