Dr Sara bacsically help relieve my worry, I just wanted to confirm that I was doing the right thing as my little dogs injury was not life threatening, but his paw does hurt. Gave me good advice as I a... See more
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Company details
- #10 of 31 best companies in Information Service
Written by the company
JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Please Contact Us With Questions
Written by the company

- If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours.
Contact info
Covina, United States
- (800) 805-5962
- SupportTP@justanswer.com
- www.justanswer.com
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Quick and thorough assistance with all…
Quick and thorough assistance with all questions answered
she was very kind and helpful..loved her
Helpful helping to setup return
May use AI-assist with repliesRead more
One star is being nice
One star is being nice. Paid £10 then they wanted £44 when i started typing AVOID!!!

Reply from JustAnswer
2 stars is generous....
2 stars is generous....
As of the writing of this message, I've been waiting more than 20 minutes. Wait times should be posted in advance but are not. It is misleading as I was led to believe that once I paid, there was someone there to help me, but instead quite the opposite happened.
There is also the issue of the misleading advertising regarding fees. This is an issue mentioned multiple times by other people.

Reply from JustAnswer
The response i got was very helpful…
The response i got was very helpful however I didn't get it until hrs after I asked my question
Good to know...
Connection was lost mid way through conversation, but an answer was received shortly thereafter. Good to have a valuation for my video cassette.
The response from the mechanic was…timely and helpful
The response from the mechanic was good, but there was an attempt to charge my card for $70 vs the $5 listed on the page.

Reply from JustAnswer
Excellent advice
Great advice. I am a novice at selling anything on-line. The advice was exactly what I needed including suggested wording for a listing, pricing advice including high and low expectations and likely selling price. Included cautions about shipping. Also gave excellent advice about where to list for maximum exposure and included some alternate paths.
Divorce questions
The representative had clear and well defined answers to all of my concerns. He was confident in his answers and gave me the impression that he was thoroughly familiar with the subject matter. I felt at ease with the information he provided.
Great advice and very professional
Very professional, great advice with follow up information
I have been trying to find out how much…
I have been trying to find out how much my dolls were worth and I got just what I wanted to know. I didn’t have to wait long for the answers.
I received the call from the technician…
I received the call from the technician in less than a minute. He was friendly but most importantly he went straight to the issue and it was solved in minutes. Great service.
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