We have just part exchanged our Motorhome for a another one & we were very pleased with the whole experience from start finish. Everyone we met or spoke to were friendly Connor was very approachab... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service once again !!! From initial phone call to reception …. always helpful , cheerful, friendly and informative . Last weeks call was a late afternoon emergency and a technician came... See more
We were only passively looking to change our vehicle, but from the moment Steve showed us around the car we were hooked. His very easy going style, with no pressure, whilst also being very well info... See more
Company replied
We were looking for a panel van type motor home. My wife found one on autotrader at JustAudiVw and the price was very good for the year and milage. We live quite a way from Lincoln but the trek was wo... See more
Company details
Contact info
Outer Circle Road, LN2 4JA, Lincoln, United Kingdom
- 01522 246777
- enquiries@justaudivw.co.uk
- www.justaudivw.co.uk
4.6
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Purchased a Mercedes 3 years ago and a…
Purchased a Mercedes 3 years ago and a Toyota last year with excellent service from Justaudi. Required a warranty claim on one which was dealt with no issues. All staff are 1st class with nothing too much trouble.
Well done all at Justaudivw.
August 5, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for the continued support and great review.
It’s fantastic to hear you’ve had such positive experiences with us over the years, including when you needed to make a warranty claim.
We really appreciate your business and your kind comments about the team.
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Fabulous customer service
We were only passively looking to change our vehicle, but from the moment Steve showed us around the car we were hooked. His very easy going style, with no pressure, whilst also being very well informed about all aspects of the car, really made the difference. The deal for our part-ex was also very competitive.
The collection process was excellent too. All aspects of the transfer process, change of registration and payment were dealt with quickly and easily, with no fuss. The car was also well prepared, as was the handover brief.
All things considered, I can’t think how it could have been bettered - simply excellent!
August 4, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for the fantastic review.
It’s great to hear Steve made the whole process relaxed, straightforward and pressure-free, and that everything from the part exchange through to collection went smoothly.
We really appreciate your business and hope you enjoy the new car.
Honest and reliable team
Steve and the team went the extra mile to ensure our new car was perfect. Also taking care of our part exchange in the process.
I have been using the guys for a few years and would not go anywhere else. Honest and reliable team.
July 20, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for the great review and for your continued support over the years.
It’s brilliant to hear that Steve and the team went the extra mile to make sure everything was right with your new car and part exchange.
We really appreciate your trust in us and your comments about the team being honest and reliable. We look forward to looking after you again in the future.
Five-star service from start to finish.
Five-star service from start to finish.
The sales team and staff at Just VW Audi are exceptional. As a Fleet Manager who works with major dealerships nationwide, I see customer service at all levels, and Just VW Audi sets the standard that others should aspire to.
Nothing is ever too much trouble, and I wouldn’t trust my own vehicle with anyone else.
A huge thank you to the whole team for consistently looking after us so well.
August 3, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for such a fantastic review.
It means a great deal to receive feedback like this, particularly from someone who works with dealerships across the country and sees different levels of customer service on a regular basis.
I’ll make sure your comments are passed on to the whole team. We really appreciate your continued trust in us and look forward to looking after you and your vehicles for many years to come.
Great car and great service from Scott
I recently purchased an Audi A5 from here and had a great experience from start to finish. Scott was very professional, explained everything clearly and made the process as smooth as possible; from test driving to collecting the car a few days later.
Great service, and great car. Thank you
July 10, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for the great review.
It’s fantastic to hear that you had such a positive experience purchasing your Audi A5 and that Scott made the whole process clear and straightforward from the test drive through to collection.
I’ll make sure your comments are passed on to Scott. Thank you again for choosing us and we hope you enjoy the A5.
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Sold my motorhome to Steve who offered…
Sold my motorhome to Steve who offered a fair price. The process was very easy and prompt. Steve was very professional throughout. Would highly recommend.
July 14, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for the great review.
It’s brilliant to hear that selling your motorhome to us was straightforward and hassle-free, and that you were happy with the price and service you received.
I’ll make sure your comments are passed on to Steve. Thank you again for choosing us and for the recommendation.
We visited Justaudivw last week and…
We visited Justaudivw last week and part exchanged our Motorhome for a Campervan. From start to finish the service was first class. No pressure . All questions answered .Everyone was very welcoming and helpful.
Connor Coyle and Steve Drewery were outstanding , no rushing . The handover was informative and easy.
We would have no hesitation in recommending this Dealership whether buying a Motorhome or car .
June 10, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for the fantastic review.
It’s great to hear that you found the whole process relaxed, straightforward and pressure-free from start to finish. We always want customers to feel comfortable and properly looked after when changing vehicles.
I’ll make sure your comments are passed on to Connor and Steve — they’ll really appreciate the feedback.
Thank you again for choosing us and for your recommendation. We hope you enjoy many great trips in your new campervan.
We’ve just bought a motorhome from Just…
We’ve just bought a motorhome from Just Audi and cannot fault the customer service received. At the handover everything on its use was fully explained in an easy and knowledgeable manner. We were told any problem however small would be dealt with straight away and a minor one did occur and true to their word was dealt with expeditiously and perfectly. Must also mention the workshop staff who were friendly helpful and professional including the receptionist who couldn’t be more welcoming.
As far as sales customer service and after care service we cannot thank Sam enough and would highly recommend this company (especially Sam) if anyone is ever considering buying a motorhome.
June 10, 2026
Unprompted review
Reply from Justaudivw
Thank you very much for taking the time to leave such a great review.
It’s fantastic to hear that you were happy with both the handover and the aftercare you received. We always want customers to feel confident with their new motorhome and to know that if anything does arise, we are here to help.
I’ll make sure your comments are passed on to Sam and the workshop team, including reception. They’ll really appreciate the feedback.
Thank you again for choosing Just My Motorhome and for your recommendation. We hope you have many great trips in your new motorhome.
11 months ago I purchased an Audi A5…
11 months ago I purchased an Audi A5 from Lincoln JUSTAUDIVW after many issues with it since purchasing I took for its service and MOT on the 28th of May 2026 after the MOT they call with many issues that clearly would have already been there when I purchased and a large bill to pay, when I collected my vehicle and returned home I noticed damaged to one of my alloy wheels that was not there prior to its MOT and that a new media device had been added to my sound system, when I challenged there professionalism they said that they would look into it by asking the KIDS they employ to work on customers cars, no offer has been made to correct the damage done to my car and I urge any potential customers to avoid purchasing a vehicle or using there KIDs from working on there vehicle , poor service, poor staff attitude and poor customer service experience, Zero rating
May 28, 2026
Unprompted review
Reply from Justaudivw
Hi Andrew,
We are sorry to read your review and disappointed that you feel this way.
Your vehicle returned to us for MOT and service work after being in your ownership for nearly 12 months and covering around 10,000 miles during that time. The items reported were identified during the inspection carried out on the day, and we do not agree that they can simply be treated as having been present at the point of purchase.
Regarding the alloy wheel, we have reviewed the concern internally and checked the information available to us. No incident was reported while the vehicle was in our care, and the image provided shows significant kerb-type damage to the rim edge, along with visible deterioration/flaking to the wheel finish.
Based on the information available to us, we do not believe the wheel damage occurred during the MOT or service visit.
We are sorry you remain unhappy, however we do not feel the comments made about our staff are fair or reflective of our team. Our technicians are trained, supervised and supported, and we take pride in the standards and professionalism expected across the business
We remain happy to discuss this with you directly and hope this explains the steps we have taken following your concerns.
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Had a great experience …..
Had a great experience from start to finish buying our new motorhome from justaudivw, initial contact was Sam, a breath of fresh air, no pressure, no sales pitch, just good friendly advice, no rush, questions answered a brew and a chat, to collection today from Connor, again, taking time to hand over not only explain but demonstrate every aspect of the van, every question answered, a brew and a chat, paperwork explained and sorted, they have a very happy customer who is happy to recommend justaudivw.
June 1, 2026
Unprompted review
Reply from Justaudivw
Thank you for taking the time to leave us a great review.
We are really pleased to hear Sam and Connor were able to help get your new motorhome sorted for you. I will make sure your kind comments are passed on to them, as they will really appreciate the mention.
Thank you again for your business and we hope you enjoy the new motorhome.
Just thank you.
A big mention to Sam great asset to the company, a massive thank you for helping us get our new Motor home sorted. Need I say more.
May 16, 2026
Unprompted review
Jaguar service and fault finding
Had my Jaguar serviced,mot and a problem with my coolant pump and lights addressed. Raymond and his team went above and beyond this time to solve my light issue. To find a garage that consistently delivers to such a high standard is rare these days. Great front desk staff, Steve was great at keeping me informed and talking through the options. Nice to see how professionals deliver.
May 8, 2026
Unprompted review
Reply from Justaudivw
Thank you for taking the time to leave us such a great review.
We are really pleased to hear you were happy with the service, MOT and the work carried out on your Jaguar. It is great to know Raymond and the team were able to get the light issue resolved for you, and I will make sure your comments are passed on to Steve and the front desk team as well.
We really appreciate your continued support and kind words.
A big thank you to all at just Audi vw…
A big thank you to all at just Audi vw in Lincoln
The help and service I got was second to none
A massive shout out to Alex who is a credit to any company
Thank you all very much
May 7, 2026
Unprompted review
Reply from Justaudivw
Thank you for taking the time to leave us such a lovely review.
We are really pleased to hear you were happy with the help and service you received from the team. I will make sure your comments are passed on to Alex as well, he will really appreciate the mention.
Thank you again for your kind words and your support.
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Booked our car in for service and mot
Booked our car in for service and mot. Service was great from the start. Really competitive pricing and the bonus of a courtesy car which makes it so much easier . Will definitely be using again
April 20, 2026
Unprompted review
Reply from Justaudivw
Thank you for taking the time to leave us a review.
We are really pleased to hear you were happy with the service, pricing and courtesy car. We know how important it is to keep things as straightforward as possible for our customers, so it is great to hear this helped.
We really appreciate your feedback and look forward to seeing you again in the future.
Outstanding Customer Service
Having been told by a local garage I may have a serious engine issue with my 52K VW Up (which they couldn’t fix) and could cost serious money, I visited Just Audi VW in a panic. The service I received was simply outstanding!! Squeezed into to be seen straight away (Steve) Issue resolved within a couple of hours (Will) and an MOT passed (Dave). Complimentary hot drinks and a bill that that was incredibly fair I was back on the road.
I shall definitely be using and recommending Just Audi VW in the future. Thank you 😊
April 9, 2026
Unprompted review
Reply from Justaudivw
Thank you for such a fantastic review, it really means a lot to the team.
I’m really pleased we were able to get you in quickly, put your mind at ease and get everything sorted the same day. I’ll be sure to pass your kind comments on to Steve, Will and Dave.
Thanks again for your recommendation, and we’re here whenever you need us.
Highly recommend
Salesman was very articulate, friendly, pleasant and polite. Showroom was immaculate and the service myself and my mother received was first class. Highly recommend
April 10, 2026
Unprompted review
Reply from Justaudivw
Thank you for your kind review, we really appreciate it.
Great to hear you and your mother were well looked after and enjoyed the experience.
Thanks again for the recommendation, and we’re here if you need anything in the future.
Brilliant service every time from the…
Brilliant service every time from the whole team, friendly vibe and attentive staff. Love my ID.4 too!
April 10, 2026
Unprompted review
Reply from Justaudivw
Thank you for your continued support, we really appreciate it.
Great to hear you’re loving your ID.4 — and that the team looked after you as always.
All the best, and we’re here if you need anything.
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Great experience selling my TT to…
Great experience selling my TT to justAudi.
They offered me very reasonable price for it, settled by finance and paid me the difference within 20 minutes. Everyone i dealt with was really nice. Wasn't made to feel rushed or pressured into anything, it was fab.
April 7, 2026
Unprompted review
Reply from Justaudivw
Thank you for the great review, we really appreciate it.
Glad to hear you were happy with the price and that everything was handled quickly and smoothly.
It was a pleasure dealing with you — all the best, and we’re here if you need anything in the future.
Great service.
Trouble free sale, with excellent service & communication throughout.
March 31, 2026
Unprompted review
Reply from Justaudivw
Thank you for your review, we really appreciate it.
Great to hear everything went smoothly and communication was spot on.
Enjoy your new vehicle, and we’re here if you need anything in the future.
Sam was the guy that looked after us he…
Sam was the guy that looked after us he was professional and very knowledgeable from the first point of contact via a telephone call to us driving away in the vehicle. The whole experience was smooth and very easy
March 26, 2026
Unprompted review
Reply from Justaudivw
Thank you for your great review — we really appreciate you taking the time to share your experience.
We’re delighted to hear Sam looked after you so well from your first enquiry right through to collection. Providing a smooth and straightforward experience is exactly what we aim for, so it’s fantastic to hear that reflected in your journey with us.
We hope you enjoy your new vehicle and look forward to assisting you again in the future.
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