Justaudivw Reviews 

125
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being remarkably friendly, highly knowledgeable, and exceptionally approachable throughout the entire vehicle buying journey. People consistently note that both the purchasing process and ongoing maintenance services are managed very smoothly, supported by clear communication and welcoming reception areas. Some reviewers were not happy with serious mechanical issues and unexpected vehicle faults that unexpectedly appeared right after taking delivery of their cars. A few individuals also shared deep frustrations regarding inadequate support, poor communication, and facing major difficulties when requesting necessary repairs from the garage.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, approachable, and... See more

Service

Reviewers mention positive feedback about service, noting it is first class, efficient, and reliable from... See more

Product

Customers consistently note ambiguous experiences with product, as feedback is deeply divided. Many reviewers... See more

Customer service

Consumers find customer service to be positive and highlight the helpful, responsive, and easy-to-deal-with... See more

User experience

Users describe positive interactions with user experience, highlighting smooth and easy processes from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just part exchanged our Motorhome for a another one & we were very pleased with the whole experience from start finish. Everyone we met or spoke to were friendly Connor was very approachab... See more

Rated 5 out of 5 stars

Fantastic service once again !!! From initial phone call to reception …. always helpful , cheerful, friendly and informative . Last weeks call was a late afternoon emergency and a technician came... See more

Rated 5 out of 5 stars

We were only passively looking to change our vehicle, but from the moment Steve showed us around the car we were hooked. His very easy going style, with no pressure, whilst also being very well info... See more

Company replied

Rated 5 out of 5 stars

We were looking for a panel van type motor home. My wife found one on autotrader at JustAudiVw and the price was very good for the year and milage. We live quite a way from Lincoln but the trek was wo... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

125 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(125)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply great company

Simply great company. Just had my Range Rover serviced. Pleasure to deal with these people. Have recommended to friends and they are delighted.

April 12, 2019
Unprompted review
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Rated 5 out of 5 stars

Really good friendly transaction

I bought an Audi SQ5 from Just Audi and mainly dealt with Joe. From the first contact to the last I found him honest, straightforward and easy to deal with. I ordered over the phone and drove 2 hours to collect. Really pleased to find that the car had been perfectly described - harshly if anything, it was in great condition.

Since buying the car, I had an issue with the key when I changed the battery. I thought it was nothing to do with Just Audi, so rang the main Audi dealer - they wanted me to bring the car in - and it would have cost me quite a chunk. Instead I rang Just Audi and they diagnosed the problem over the phone and how to fix it. Great service. And I really LOVE the car!!

March 22, 2019
Unprompted review

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