Just Flowers Inc Reviews 

6,478
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 892 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders online is a straightforward process and that the floral arrangements consistently arrive fresh, beautiful, and precisely as pictured. Many consumers also appreciate the helpful assistance provided when organizing timely deliveries for important family milestones and celebrations. Some reviewers were not happy with unexpected delivery delays, missing items, and sudden extra fees. Other individuals frequently experienced frustrating communication barriers when attempting to resolve missing shipments with support agents. A few people also specifically reported that unexpected product substitutions did not match their original selections.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight on-time arrivals,... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the fresh, beautiful... See more

Order

Reviewers highlight ambiguous aspects of order processes, as many consumers praise the website for being easy... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 5 out of 5 stars

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job a... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(6,478)

888 reviews in the last 12 months

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Rated 1 out of 5 stars

THIS IS A SCAM SCAM SCAM S Terrible

THIS IS A SCAM SCAM SCAM S Terrible. Big a am. They will overcharge you and then ask you for another $20.
Then not be able to deliver the fliers for someone reason. I ordered flowers on a Thursday they needed a Monday delivery time with an alokihy note. Told them to shine it Then I can h se my menu back in 5 days. My mother never hit her birthday flowers. F u you suck

July 3, 2026
Unprompted review
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Reply from Just Flowers Inc

Bill Dinkelberger we are writing to inform you that your order 10504122 to Arlene Dunkelberger has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us.

Rated 5 out of 5 stars

Quick

Quick, next day delivery.
Good flowers quality and condition...

July 1, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 5 out of 5 stars

Smooth

Everything went smoothly

July 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

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Rated 5 out of 5 stars

My grandson is in hospital in Colorado…

My grandson is in hospital in Colorado Springs. I live in California and wanted to send flowers. Instead of going locally, I decided to contact florist in Colorado. The lady answered quickly and helped me choose just the right flowers. She took her time, no rush,

Thank you so very much for great service.

June 30, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! Just Flowers is dishonest and unreliable. The flowers I ordered for Mother’s Day were never delivered. I contacted them twice and they promised they would be delivered but they were not. Supposedly they contacted the florist and was told they were delivered. Someone is a liar. I have had no further communication with them and I have not received a refund.

May 7, 2026
Unprompted review
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Reply from Just Flowers Inc

We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation request.

Rated 5 out of 5 stars

First time ordering flowers from you…

First time ordering flowers from you for my granddaughters first wedding anniversary. She sent me a picture of the bouquet it was absolutely gorgeous!! They were thrilled.. so thank you for the job well done.. I will be calling you in the future for all my orders in Boise.

June 27, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 5 out of 5 stars

Helpful and arrived as promised

Seems like I forgot to add my name to the plant I ordered for a recent celebration of life. The family was able to call Just Flowers and the staff was very helpful in getting the info for them. And the plant was beautiful and arrived on time as promised!

June 27, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

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Rated 5 out of 5 stars

Beautiful Flowers

This is the first time that I ordered from Just Flowers Inc. The flowers were exactly what I saw on the website, with extra flowers that I requested. My niece loves the flowers, and she said they were beautiful. She sent me a picture, yes flowers were beautiful. I will order again from Just Flowers Inc, if needed.

Your Happy Customer

June 19, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 4 out of 5 stars

Delivery was timely

Delivery was timely, and the roses were beautiful.

June 26, 2026
Unprompted review
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Reply from Just Flowers Inc

Phil Hackbarth, thank you for sharing your positive experience. We appreciate you.

Rated 5 out of 5 stars

Experience with a new florist

I’m always a bit nervous ordering flowers from a florist that I have not used before. The flower order arrived on-time to the recipient and they were fresh and the arrangement was beautiful.

June 25, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 4 out of 5 stars

I had ordered flowers from another…

I had ordered flowers from another business and though they were already paid for that morning, that afternoon they sent an email saying they did not have the flower in stock. Since this was for a funeral, that left me in a bind. So I reached out to Just Flowers and they took care of it. They did replace the flower with a nice option so I was still pleased overall.

June 24, 2026
Unprompted review
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Reply from Just Flowers Inc

Miranda, thank you for sharing your positive experience. We appreciate you.

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Rated 5 out of 5 stars

I sent flowers to a friend who lost a…

I sent flowers to a friend who lost a loved one. The venue changed so Just Flowers contacted me prior to sending it out to let me know of the changes. The order went smoothly with no delays.

June 26, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 5 out of 5 stars

beautifil bouquet

Big choice, customer service (called to make sure everything was ok), beautiful flower arrangement

June 23, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 5 out of 5 stars

Funeral Arrangement

I needed a coffin spray, short notice...within 36 hours the most beautiful flowers were delivered. Just flowers is Very professional. I placed my complete order on line. I was sent a receipt and an invoice number. They reached out to me via text. Provided the invoice number. I called, and they confirmed every detail with me over the phone (except payment). Once they received verbal confirmation from me, they charged my card. Again, very professional. Many thanks!

June 22, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 1 out of 5 stars

They do not deserve even 1 star

They do not deserve even 1 star. First of all, they are misleading as they are a third-party vendor. They did not deliver flowers on delivery date; next day they couldn't confirm the flowers were not delivered as they could not reach the florist they used. They called the recipient of the flowers to ask if she received the flowers she didn't know were coming and she didn't. They want me to wait until their florist calls them back to refund the purchase????? They are the most backwards and unprofessional organization I have ever worked with. RUN from their website and find a real florist who is local!

June 25, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation request.

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Rated 5 out of 5 stars

Just beautiful!

Flowers were delivered timely, fresh, and fragrant. The woman that received these flowers was as happy as could be.

June 22, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

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