Just Flowers Inc Reviews 6,064

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting that the arrangements exceeded expectations and were fresh and long-lasting. Many people found the ordering process, even from overseas, to be easy and straightforward, appreciating the clear communication and helpfulness of the staff. However, some customers experienced issues with delivery, including delays, unfulfilled orders, or items arriving at different times than promised. A few other people also felt that the delivered products did not always match the quality or appearance of what was advertised online, sometimes receiving substitutions or arrangements that seemed inferior.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise timely... See more

Product

Clients share positive opinions on product quality. Many reviewers praise the beauty and artistic arrangement... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the ease of online ordering, wide... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express satisfaction, praising the... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful, fresh, and stunning... See more

Based on these reviews

Rated 4 out of 5 stars

First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for co... See more

Company replied

Rated 4 out of 5 stars

I got a call from Alhambra, California the morning of the day the flowers were supposed to be delivered. The caller was speaking so softly I could barely understand her. She kept talking about a del... See more

Company replied

Rated 4 out of 5 stars

Everything was great all but I asked for them to be delivered by 12 noon and they didn't get there till around 5pm after my girlfriend had already left for work... that was very disappointing 😞

Company replied

Rated 4 out of 5 stars

I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The flowers were for a friend of mine…

The flowers were for a friend of mine who had. Token her arm. She called and said they were beautiful and the one bright spot so far.

April 7, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the feedback. We greatly appreciate your business.

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Rated 1 out of 5 stars

Hands Down the worst

Hands Down the worst. Canceled order after two days late and no one could tell me the status.
GO SOMEWHERE ELSE

April 3, 2026
Unprompted review
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Reply from Just Flowers Inc

Craig Jones, we received your order on Saturday at 1:18 PM in the afternoon when the local shops had already closed up for the weekend. We offered to reschedule your order for delivery on Monday with a discount but you insisted on cancellation instead.

Rated 5 out of 5 stars

Beautiful flowers!

Beautiful flowers!! I ordered from New Zealand and these were delivered on time for my daughter’s birthday…great communication throughout…I can highly recommend 😊

April 7, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

My order was a last day thing

My order was a last day thing! I asked for white tulips, but later I got a call that none were available and would white roses at the same price be alright. I agreed and they were delivered late that evening . According to my daughter they were just lovely and much appreciated. Thankyou so much for your attention and kindness!

April 6, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Although the delivery was just a bit…

Although the delivery was just a bit late (which I paid more for), my daughter was thrilled with the arrangement. The flowers and balloons were spectacular. That made me very happy and very willing to do business with them again. Thanks for help making a birthday memorable.

April 6, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the feedback. We greatly appreciate your business.

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Rated 5 out of 5 stars

Easy to navigate

Navigation and different arrangements to choose from. Plus same day delivery.

April 5, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

Company not reputable

Company was told that order needed to be delivered by 4:30 and come 5 pm they were not delivered so I called and I was told they overlooked the time and that they wouldn’t be able to deliver until the following day and it is our anniversary and I was trying to send my wife some flowers I paid $160 for them to tell me they can’t deliver the same day and I asked them for a discount if that’s the case and they offered me $5 then $10 and maxed out at $15 so I just requested a refund because this company isn’t reputable do not order from this company I repeat “DO NOT ORDER FROM THIS COMPANY”

April 7, 2026
Unprompted review
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Reply from Just Flowers Inc

Cameron Mosley, we received your order at 12:03 PM for delivery the same day and by that time, none of the local shops were able to make it in time before the recipient left work. We offered you delivery the next day with partial compensation but you insisted on a full refund instead.

Rated 5 out of 5 stars

Beautiful flowers

Easy website to use. Flowers were beautiful! Arrived as scheduled. No problems.

April 4, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

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Rated 5 out of 5 stars

I had ordered a spring bouquet as an…

I had ordered a spring bouquet as an Easter surprise for my daughter, I was contacted by Proflowers asking if I minded if they sent tulips instead. I agreed and they sent the MOST beautiful arrangement of tulips growing from the bulbs in a tall vase. So different and absolutely beautiful. My daughter loved it too. Thank you Proflowers!

April 3, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Efficient

Efficient, on-time delivery, friendly and polite delivery person.

April 4, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

Rated 4 out of 5 stars

For those of us who place multiple…

For those of us who place multiple orders, it would be very helpful if we could revisit specific after-sale product photo screens. I am otherwise pleased with my JustFlowers service. Thank you.

April 3, 2026
Unprompted review
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Reply from Just Flowers Inc

Leslie, thank you for the feedback. We greatly appreciate your business.

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Rated 5 out of 5 stars

This was my first time using Just…

This was my first time using Just Flowers and I would recommend them to others. My flowers were delivered on time and it was a beautiful arrangement.

April 2, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

I would order again

Even though I ordered from another country, everything was flawless. The flowers were fresh, beautifully arranged and delivered on time as promised. It is reassuring to know that I can rely on this florist even from abroad. I highly recommend

April 4, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Ordering was easy to navigate

Ordering was easy to navigate.
Flowers arrived on time. Flowers looked great. Thanks.

April 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

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Rated 5 out of 5 stars

Beautiful arrangement

Beautiful arrangement! Exactly what I ordered and delivered in time. Recipients also pleased and wanted to know where I ordered them.

April 3, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

Rated 1 out of 5 stars

Just Flowers? Just DON'T

I ordered flowers at 8 am on Saturday, April 4, for same day delivery. 10 hours later, I was informed that the flowers I ordered were unavailable, could they substitute tulips instead, oh and the balloon I ordered could not be guaranteed. I called and spoke to customer service and explained, no, tulips are not an option, the person I am sending these flowers to, is allergic. Customer Service made that note, said they would find an alternative and have them delivered the next day. On Sunday, April 5, at 1 p.m. I received an email stating they could not be delivered that day. I responded to the email to inform them that there apology to me was not accepted and it is unacceptable that the customer service person assured me it would be delivered on Sunday, when they couldn't do that. Today, Monday, April 6, I received a call from Customer Service, apologizing, but basically blaming me for not accepting the tulip substitution. Again, the person I am sending these get well flowers to is allergic to tulips. It's why I didn't order them.
They never offered me any other option but tulips. They lied to me, and as of right now, the flowers still haven't been delivered. The best they could do is offer me a $10 credit, and a phone call to my intended recipient, apologizing. Umm, no? That is awkward.

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After their reply using my full name and the intended recipients full name, I am even less inclined to recommend this company. This is beyond terrible service.

April 4, 2026
Unprompted review
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Reply from Just Flowers Inc

Joanna Halland we apologize for the problem you are experiencing with your order 10435023 to Stacy Thomsen. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Flowers were fresh and beautiful

Flowers were fresh and beautiful. Good size arrangement. Delivered on time. Will order again when needed.

April 4, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

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