Just Flowers Inc Reviews 6,062

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting that the arrangements exceeded expectations and were fresh and long-lasting. Many people found the ordering process, even from overseas, to be easy and straightforward, appreciating the clear communication and helpfulness of the staff. However, some customers experienced issues with delivery, including delays, unfulfilled orders, or items arriving at different times than promised. A few other people also felt that the delivered products did not always match the quality or appearance of what was advertised online, sometimes receiving substitutions or arrangements that seemed inferior.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise timely... See more

Product

Clients share positive opinions on product quality. Many reviewers praise the beauty and artistic arrangement... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the ease of online ordering, wide... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express satisfaction, praising the... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful, fresh, and stunning... See more

Based on these reviews

Rated 4 out of 5 stars

First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for co... See more

Company replied

Rated 4 out of 5 stars

I got a call from Alhambra, California the morning of the day the flowers were supposed to be delivered. The caller was speaking so softly I could barely understand her. She kept talking about a del... See more

Company replied

Rated 4 out of 5 stars

Everything was great all but I asked for them to be delivered by 12 noon and they didn't get there till around 5pm after my girlfriend had already left for work... that was very disappointing 😞

Company replied

Rated 4 out of 5 stars

I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Beautiful stunning display

Beautiful stunning display, beautifully arranged. Arrived on time. Perfect for the occasion.

April 2, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

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Rated 5 out of 5 stars

Good quality flowers

Good quality flowers
Shipped on time

April 3, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

The flowers arrived on time and the…

The flowers arrived on time and the recipient said they were really beautiful.

April 2, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

out of town funeral

They helped me with a funeral situation out of town. It was delivered on time and beautiful.

March 30, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Coverage in out of way places

This was the only florist that would deliver to a little town in Alabama. They had to substitute some of the arrangement and called for permission. They made something beautiful

April 1, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

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Rated 5 out of 5 stars

TOTAL CUSTOMER SATISFACTION

She is 2000 miles away in Tucson and it's my daughter's birthday. It's Friday and 3 hours to florist closing. They are so accommodating!
"Yes we have several bouquets with the minimum cost with which we believe you will be very pleased!"
"Yes we can recommend, and we would make a popular beautiful bouquet with vase. And would you like to include a gift card? And include a box of chocolates?"
"Yes we can probably get it there before ending deliveries today. If not, it will be delivered Saturday morning."
"Yes we will call first."
2 hours later: "Oh? she won't be home until Monday morning?...so we will be happy to deliver it then."
Monday morning, daughter calls, and as with jumping up and down with joy and emoticons, says,"OH MY GOSH, IN 50 YEARS THIS IS ABSOLUTELY THE MOST GORGEOUS BOUQUET I HAVE EVER RECEIVED OR SEEN!" "THANK YOU SO VERY MUCH, DAD!"

March 27, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Just a wonderful place

Just a wonderful place. No problem at all. From start to finish. I would highly recommend Just Flowers. I have many friends and family who have used them in the past and they totally agree.

March 30, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Seller contacted me...

Seller contacted me with a minor issue, and we easily soved it. Very attentive and helpful company. Excellent plant, as described.

March 30, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Yellow roses and arrangement — top quality

Yellow roses, baby’s breath and fern arrangement arrived as ordered. My friends in Central Point Oregon sent me a picture of their roses and vase. I paid the extra charge for a little nicer quality roses and it was well worth it. (I chose this option instead of adding chocolates or balloons.)

I seldom gush about quality of products and services in reviews but these roses were simply perfect. Really first rate. Price was fair. I will definitely use JustFlowers again.

March 30, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

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Rated 2 out of 5 stars

Don’t Order From Just Flowers

I ordered the “My Sweet Pea” arrangement expecting something that resembled the photo shown on the website—a neatly designed gift-style arrangement with a decorative container and quality presentation. What was delivered looked completely different.

The flowers themselves were loosely arranged and lacked the polished, “gift” presentation shown online. More disappointing was the chocolate add-on, which appeared to be a handful of small, generic wrapped candies rather than an actual box of chocolates as expected. It honestly looked like leftover Halloween candy, which was embarrassing given that this was a gift.

I contacted customer service the same day, and the only resolution offered was a $10 refund, which does not come close to addressing the difference between what was advertised and what was delivered.

I would not recommend ordering from this company if you expect your purchase to match the photos on their website. This felt misleading and not worth the price paid.

March 31, 2026
Unprompted review
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Reply from Just Flowers Inc

Cynthia Pego we apologize for the problem you are experiencing with your order 10431011 to Ofelia Baealion. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Easy to work with

Easy to work with, kept me updated the whole time.

March 26, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We greatly appreciate your business.

Rated 1 out of 5 stars

TOTAL DISSATISFACTION

Delivered flowers that were appropriate for delivery to a cemetery not to celebrate a birthday. The card read “thinking of you”! This pathetic excuse for a company will never see another penny of my money and I will not stop until everyone I know is aware of just how unreliable this organization truly is!!!!!!

March 16, 2026
Unprompted review
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Reply from Just Flowers Inc

Deborah Johnson we apologize for the problem you are experiencing with your order 10425009 to Elizabeth Huss. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

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Rated 1 out of 5 stars

Strong warning to others



I am filing a formal complaint against JustFlowers.com regarding a failed and highly insensitive service related to a condolence flower delivery.

On 03/24/2026 , I placed an order totaling $90.73 for a sympathy flower arrangement to be delivered to a grieving family in Rupert, Vermont, following a death in the family. This was not a casual or celebratory occasion—it was a time-sensitive and emotionally significant delivery.

The company initially confirmed that the flowers would be delivered the next day (Wednesday). However, no delivery was made. When I contacted customer service, I was told the delivery would instead occur on Friday, and I was given a verbal guarantee that it would be completed by then.

On Friday evening, I received an email stating that the flowers could not be delivered due to a “delay,” with no clear explanation provided. At no point did the company proactively communicate this issue or provide a reasonable solution.

Because of the nature of the situation, I made it clear that I did not want to contact the grieving family to verify delivery, out of respect for their privacy and mourning. The company’s failure placed me in an uncomfortable and distressing position.

This is not the first time I have experienced issues with this company. A previous order was delivered late and in poor condition, requiring replacement.

Due to the failure to deliver the service as promised, I requested that the order be canceled if it could not be completed by a specific deadline. The company canceled the order and stated that a refund would be issued within four days. At this time, I am awaiting confirmation that the refund has been processed.

This complaint is based on the following concerns:

* Failure to deliver a time-sensitive order
* Failure to honor a guaranteed delivery date
* Lack of transparency and communication
* Poor handling of a sensitive, bereavement-related situation
* Pattern of unsatisfactory service based on prior experience

I strongly advise others to exercise caution when using this company, particularly for important or time-sensitive occasions.

Sincerely,
Bill C

March 24, 2026
Unprompted review
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Reply from Just Flowers Inc

Bill Cardoso, the referenced order was received for delivery to an area where there isn't a single, local florist in existence. We contacted shops further away and all of them refused to travel the long distance. You were issued a full refund on 03.28.2026.

Rated 1 out of 5 stars

Total scam

Total scam, charged almost twice as much as quoted and then tried to get an additional $13 for some unanticipated delivery cost. Did not deliver what was promised, substituted tiny, trashy arrangement. Will never use again.

March 29, 2026
Unprompted review
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Reply from Just Flowers Inc

David Williams, we are here to help. Please e-mail photos of what was received to service@justflowers.com

Rated 5 out of 5 stars

Ordering flowers for my granddaughter…

Ordering flowers for my granddaughter overseas was a little daunting, however I found your website and ability to email through the order very easy to do. They were delivered quickly and the flowers were absolutely stunning. Fresh beautiful blooms which will last her at least a week if not more. Thank you!

March 27, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for the excellent feedback. We greatly appreciate your business.

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. 5 notifications (over 5 days) advising of delayed delivery. Now one WEEK later - still no delivery, Just another delay notification. Bogus. A first for me. I'll never use them again.

March 30, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Jane, there isn't a single, local florist in existence in that rural part of the country. We've tried contacting many of the florists further away day after day and none of them have agreed to travel that long distance.

Rated 5 out of 5 stars

Beautiful

Beautiful, large bouquet with great assortment of flowers delivered on time. Mom loved them. Thanks again for your service!

March 27, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We greatly appreciate your business.

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