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Rated 1 out of 5 stars

Paid for a tutor, tutor never messaged me, support link is broken, zoom link is broken. No way of contacting their support for a refund. Complete scam of a site. Many others have complained about th... See more

Company replied

Rated 1 out of 5 stars

I had booked a tutor’s slot to learn a new language, Somehow the tutor never responded, the link to join the call was invalid, the money was already paid so I tried contacting the customer support w... See more

Company replied

Rated 5 out of 5 stars

Great teaching platform where every teacher has an equal opportunity to sell him/herself. Very professional indeed. Should give prospect learners the comfort to join for their teachers select, dont se... See more

Company replied

Rated 5 out of 5 stars

Justlearn is a very flexible and affordable place to find a tutor for the language you’re learning. They have a huge number of teachers offering classes to students in many different languages. As a l... See more

Company details

  1. Language Course Provider
  2. Foreign Languages Program School
  3. Private Tutor

Information provided by various external sources

Learn a language online with professional language tutors. Learn English, Spanish, French, and +50 other languages. Connect with native tutors and teachers.


Contact info

2.9

Average

TrustScore 3 out of 5

113 reviews

5-star
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Rated 5 out of 5 stars

Hello

Hello
Working in this project was so interesting and happy to me. Elvira was a nice person and help me every time I needed. I just have to say thanks to all of you for the experience.

July 31, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

I had excellent experience with Justlearn. Elvira Lagud was a great client, very cooperative and nice. It was my pleasure to work with Justlearn. I highly recommand.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

A great experience!

I really did have a very positive experience with Justlearn. The team is supportive and they never hesitate to answer any of my questions and help me out. If I had one slight criticism, it will be with some technical difficulties I faced using the site. But, the Justlearn team always helped me.
Overall, this was a great experience.

July 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Justlearn is a very flexible and…

Justlearn is a very flexible and affordable place to find a tutor for the language you’re learning. They have a huge number of teachers offering classes to students in many different languages. As a learner, you’ll be able to find a tutor that best fits your learning style, schedule, and personality. Teachers are able to set their own prices and make their own schedules.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

It is a pleasure getting associated…

It is a pleasure getting associated with this team. They have a very professional approach and provide a good walk through around their interface to create profile, upload videos and materials, the texts everything. The end result was fantastic.

July 28, 2021
Unprompted review
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Rated 5 out of 5 stars

First online company I worked with

This is the first online company I worked with. For me, it's the best. I worked with the CEO Philip, and he was very cool. The vision he has for Justlearn is very clear, which is to help people around the world to learn a new language at a very affordable price. My contract has ended because it's only short term. I'm looking forward to work with this amazing company again.

July 28, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible!!!

They took my money and the course was never fulfilled, terrible company. Now struggling to get my money back.
You have been warned!!!

June 8, 2021
Unprompted review
Justlearn logo

Reply from Justlearn

Hi Kendall,

Thanks for your feedback, we appreciate it.

We will refund your money. Please share your email or contact us at www.justlearn.com/contact

Our team are working hard to improve our website and app and create the best courses.

All the best,
Philip from Justlearn

Rated 1 out of 5 stars

The worst educational platform ever for…

The worst educational platform ever for teacher and student..

June 4, 2021
Unprompted review
Justlearn logo

Reply from Justlearn

Hi Amor,

Thanks for your review.

We want to create the best educational platform for teacher and student. Our team are consistently creating new features and improving the educational platform.

Hope you will use Justlearn later.

All the best,
Philip from Justlearn

Rated 1 out of 5 stars

Scam site

Scam site. If you subscribe they will charge you with no warnings. If you change subscription amount, they will charge you again. If you unsubscribe, they will remove all your paid lessons! I spent my lessons, and decided to unsubscribe, but the button is no longer there! Pure scam, stay away.

June 2, 2021
Unprompted review
Justlearn logo

Reply from Justlearn

Hi,

Thanks for your feedback.

We will be happy to refund your money. Please share your email or contact us at www.justlearn.com/contact

We offer a free trial of 7 days and one free lesson to try our language learning platform. If you want to have another lesson, your subscription will become active. Our team will work on informing the customers better. When you want to change plan, there is an option to change immediately or end of the period. Your payment can be refunded, if there happened a mistake during the switch plan.

Your review will help us to improve the language learning platform. We appreciate your comment.

All the best,
Philip from Justlearn

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Rated 1 out of 5 stars

Stay away from this platform!

Unfortunately I did not read the reviews before paying for a class on Justlearn.
I received three reminders before my class, all with a Zoom link. When I got connected the teacher was not there. Ten minutes later she sent me a message saying she was on Skype rather than Zoom and "didn't they tell you?". She arrived on Zoom 15 minutes late and I could not stay for the class.
Justlearn, however, marked my class as "complete", without reading the messages I sent them explaining what had happened. On other such platforms (e.g. Italki) each class has to be confirmed by the student before it can be charged.
There is still no reply from customer service. Both the platform and the only teacher I briefly met are extremely unprofessional. Stay away and spread the word!

May 27, 2021
Unprompted review
Justlearn logo

Reply from Justlearn

Hi,

Thanks for your review.

We apologize your teacher was not in the Zoom room on time. Your teacher has the option to mark the lesson as completed. If you are unsatisfied with the lesson status, please contact us at www.justlearn.com/contact or support@justlearn.com.

Your feedback is much appreciated. Our team will work on creating a better educational platform for language learning.

Our customer support has been improved. Most support tickets receive a reply within 24 hours.

All the best,
Philip from Justlearn

Rated 1 out of 5 stars

They changed fees with no notice or…

They changed fees with no notice or email. They do nothing about suspicious activities and scam.

May 25, 2021
Unprompted review
Justlearn logo

Reply from Justlearn

Hi,

Thanks for your review.

We apologize there has been a change with your fees. We don't change fees for existing customers. There has been a mistake. We are happy to give you a refund or change your fees back. Our team are working on limiting spam messages from other users.

We appreciate your feedback. Our platform is improved all the time. We will do more to prevent spam messages.

All the best,
Philip from Justlearn

Rated 4 out of 5 stars

My Application

I just got accepted to teach English and History on Justlearn. The application process was very systematic and fast. They just asked me to take their exam and then afterwards, they required me to post an Introductory video and fill in all the other details. After the evaluation, I got accepted. Joshua, the support and mentor, is also very accommodating.

At the moment, I am still waiting for my first booking though. And yes, with all those available teachers, it is indeed quite a tight competition. Still crossing my fingers and looking forward to it.

May 12, 2021
Unprompted review
Justlearn logo

Reply from Justlearn

Hi Sherrylyn,

Thanks for your feedback.

We are glad to hear that you have joined Justlearn as a teacher. Joshua has approved your application. Hope you will get your first student soon.

Good luck with teaching online at Justlearn.

All the best,
Philip from Justlearn

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