Paid for a tutor, tutor never messaged me, support link is broken, zoom link is broken. No way of contacting their support for a refund. Complete scam of a site. Many others have complained about th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had booked a tutor’s slot to learn a new language, Somehow the tutor never responded, the link to join the call was invalid, the money was already paid so I tried contacting the customer support w... See more
Company replied
Great teaching platform where every teacher has an equal opportunity to sell him/herself. Very professional indeed. Should give prospect learners the comfort to join for their teachers select, dont se... See more
Company replied
Justlearn is a very flexible and affordable place to find a tutor for the language you’re learning. They have a huge number of teachers offering classes to students in many different languages. As a l... See more
Company details
Information provided by various external sources
Learn a language online with professional language tutors. Learn English, Spanish, French, and +50 other languages. Connect with native tutors and teachers.
Contact info
Olgas Alle 4, 6000, Kolding, Denmark
- support@justlearn.com
- www.justlearn.com
Nice website
August 31, 2020
Unprompted review
Reply from Justlearn
Hi there,
Thank you for your review, we appreciate it.
We hope you'll enjoy your platform and learn a lot.
All the best,
Justlearn team
Advertisement
Great teaching platform where every…
Great teaching platform where every teacher has an equal opportunity to sell him/herself. Very professional indeed. Should give prospect learners the comfort to join for their teachers select, dont see their role as a job but a calling instead. They will have their students interest best at heart.
August 30, 2020
Unprompted review
Reply from Justlearn
Hi there,
Thanks so much for your feedback. We're glad to hear you're happy with our platform!
We wish you all the best in your career!
Regards,
Justlearn team
I'm very happy.
August 27, 2020
Unprompted review
Reply from Justlearn
Hi there,
We're glad to hear that! Thank you so much.
Best,
Justlearn team
JustLearn was the worst customer…
JustLearn was the worst customer service experience I’ve ever had. So disappointing as I was trying to learn the Somali language (Paid for an entire months worth of sessions) and my tutor didn’t show up for our first one! I asked for a refund and instead was told to use another tutor not only from Justin but from the support team as well! (The only other tutor spoke a different dialect of Somali I had no use for) this was completely unprofessional and had to ask them both AGAIN for a refund. Was told I’d hear back in 2 days but I had to message after 3 to see what happened. Justin finally told me I would be getting a refund within 5-10 business days. This is the worst and most unprofessional place to do business. Save your money. I do not recommend.
August 17, 2020
Unprompted review
Reply from Justlearn
Hi Muna,
Thanks for your feedback.
We are sorry to hear about your experience. Please note that we do everything in our power to prevent these situations. However, sometimes tutors fail to attend due to unpredictable circumstances. We respect everyone's time and we understand your point of view. Please note we have noted down your feedback and we'll continue trying to provide the best possible experience for our students and tutors.
We wish you all the best in your language learning journey and hope to hear from you soon again.
Best,
Justlearn Team
Great site
This site is a great resource for anyone seeking opportunities.
July 16, 2020
Unprompted review
Reply from Justlearn
Hi Mohammed,
Thanks so much for your feedback, we appreciate it! We hope you enjoy your time on our platform.
All the best,
Justlearn team
Advertisement
Reply from Justlearn
Hi Carine,
Thanks for your feedback.
Please note that due to the amount of lessons held daily on our platform, we are obliged to follow certain procedures that help us provide the best learning experience for our users. We are sorry that you feel your experience was bad, it was never our intention.
You can always contact us at support@justlearn.com to share your suggestions. Our team will continue to work hard and aim to be there for both tutors and students.
Have a nice day.
All the best,
Andrijana
bad content...you can better
May 25, 2020
Unprompted review
Reply from Justlearn
Hi Maria,
Thanks for your feedback, it's highly appreciated.
We'd love to hear your suggestions - what kind of content would you be interested in? Is there anything specific you'd like to see on our website?
Please note we are working very hard to cover as many interesting topics as possible and to help language learners improve their skills.
Let us know your thoughts and we'll try our best to meet your expectations!
All the best,
Andrijana
The platform performs poorly
I've experienced too many bugs and technical difficulties both with the site and with the app. The Support team doesn't respond promptly, it takes forever. I guess, they're a "wanna-be-italki", but it looks like there's still too long of a way for them to go to get there. Very poor execution at this stage.
January 19, 2020
Unprompted review
Reply from Justlearn
Your feedback is appreciated. Our development team has worked hard to fix bugs and technical issues. Most bugs and technical issues have been fixed.
Our support team has improved a lot. Most questions are answered in 48 hours. We are working to reduce the reply rate to 24 hours.
Have a nice day.
Best regards,
Philip
Great Language Platform
Justlearn is a great language learning platform with a lot of opportunities. Very approachable, reliable and high-quality. I recommend to everyone who wants to improve their language and soft skills!
November 20, 2019
Unprompted review
Reply from Justlearn
Thanks a lot for your review and the 5 stars!
Our team appreciate the compliments.
Have a great day.
Best regards,
Philip
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.