While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a novel Xmas tree 8 weeks before Xmas, so I could have it up for a little girl of 4 to see her reaction, but what I got was something out of a pound shop infant I am giving them a injustice it... See more

Rated 1 out of 5 stars

Terrible company, just con merchants. They advertised as Jutery but Bill as Jianyu District saasai Bai department store. Like many other people got conned by this company, ordered recliner garden chai... See more

Rated 1 out of 5 stars

I would not give any stars if I had a choice, I also have been scammed by Jutery, I ordered the chairs in September, I have also been told to go to Royal Mail, I have sent the response from Royal Mai... See more

Rated 1 out of 5 stars

Disgrace, ordered two chairs in September and not recieved them,crap e mail telling me tracking number ,at the post office and they dont recognise it.asked for a full refund but still not heard anythi... See more

1.2

Bad

TrustScore 1 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(88)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unbelievably bad treatment

Unbelievably bad treatment. They've sent me this email which is full of lies. I've never recieved my retractable ladders , instead the sent me a £9.00 set of inpods. I've not received any repayment. To be threatened with not being refunded if I make a dispute only proves that I've not received any refunds.
I saw this company on Facebook marketplace. I've tried to inform Facebook but found it impossible to do so, they should not allow bogus companies like this, there are so many bad reviews, how can they be stopped!!!!
There email below to me
Dear Customer,
Thanks for your reply.
We have refunded 69.96GBP to the card with which you placed the order.
Usually, the money would go to your account in 15 working days, but we can't give you a 100% promise because the transaction time is determined by your bank.
If you have opened a dispute,you won’t receive the refund.
For any other inquiries, Please feel free to contact us.
Customer Service

August 26, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid at all cost

I ordered and item and was sent something totally different which I could of paid 99p for from poundland. Was not even the same type of item I had ordered.

August 21, 2021
Unprompted review
Rated 1 out of 5 stars

Jutery.com advertising on marketplace…

Jutery.com advertising on marketplace which I’ve had trouble with. I bought some collapsible ladders from them, when it came to pay the first two attempts said error and then accepted payment on the third attempt. looking on my bank ballance they took three payments from me. I informed them and they said that they would only account for one set of ladders but there’s no sign of repayment for the other two sets. I've asked for repayment and heard nothing. Now they are saying that I've recieved my ladders but so of them. Again I've contacted them and heard nothing. I don't think they should be allowed to advertise on your marketplace.

August 3, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't ever use JUTERY.COM

Don't ever use JUTERY.COM. Nor its identical twin site WEKDER.COM. Both are 100% fraudulent e-commerce sites. Both will take your money, and appear legitimate, but they NEVER deliver the goods. They use Facebook Ads a lot too. The listed (China-based) directors of this company change constantly, as does the official listing at UK Companies House. AVOID!!!

July 15, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look