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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with their orders, citing issues such as not receiving items, receiving incorrect quantities, or finding products damaged upon arrival. Customers also frequently reported that the product quality was poor, with items scratching easily or not appearing to be genuine titanium as advertised. The pricing was a common concern, with many feeling the products were too expensive for their actual value, especially when unexpected currency conversions led to higher costs. Furthermore, numerous consumers struggled with the refund process, often finding it difficult to return items or receive their money back. Though some reviewers were satisfied with the product, praising its durability, ease of cleaning, and ability to keep knives sharp. They appreciated features like the dual-sided design and antibacterial properties, finding the boards practical and a good fit for their kitchen.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers express significant dissatisfaction, citing issues... See more

Order

Clients share negative opinions on order. Many customers report issues with orders not arriving, being lost... See more

Quality

Users describe negative interactions with quality, frequently reporting that products are smaller than... See more

Price

Customers consistently express strong dissatisfaction with pricing, frequently citing products as overpriced.... See more

Refund

Reviewers mention negative feedback about refund. Many customers report significant difficulties in obtaining... See more

Reviews shaping this summary

Rated 2 out of 5 stars

These boards are inferior quality - scratched after initial use- highly doubt they are titanium. Much smaller than anticipated, however the dimensions were very hard to find on their website. Way to e... See more

Rated 3 out of 5 stars

The customer service representative was super helpful when I needed help with my order. The reason I'm not satisfied with my order is that the titanium cutters I ordered as a gift do not have the "K... See more

Company replied

Rated 3 out of 5 stars

No invoice in package. Order 8 cutting boards - received 6 No information about how to care for boards or how to return items. This information should be with the items.

Company replied

Rated 4 out of 5 stars

This item came within the promised time frame, in perfect condition (protective plastic on both sides), and billing was accurate. As for size, it is buried deep on their website as 11.4" x 7.9" so if... See more


Company details

  1. Kitchen Supply Store

Written by the company

KatuChef specializes in premium titanium cutting boards designed for modern kitchens. Crafted from 100% pure titanium, our boards offer a hygienic, non-porous surface that resists bacteria, odors, stains, and warping, providing a cleaner, safer food prep experience. Unlike traditional wood or plastic boards, KatuChef’s titanium design is built for durability while remaining gentle on your knives. The sleek, easy-to-clean surface makes everyday cooking simpler and more efficient. We’re committed to quality, customer satisfaction, and delivering innovative kitchen solutions that last. With KatuChef, you can cook confidently using tools designed for performance, safety, and long-term reliability.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

341 reviews

5-star
4-star
3-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Durable and stylish

This cutting board is not only super practical, it also goes perfectly with the look of my kitchen. Looks clean and modern in the silver titanium. It’s very sturdy and doesn’t skid around on my countertop when I’m chopping. Very pleased with this buy.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect for my kitchen

I’ve been trying out this cutting board for a couple of weeks, and I’m really impressed. The titanium is top-notch. It doesn’t scratch or stain like my old plastic one. I REALLY like the dual-sides feature, I use one side for all my veges and the other for meat, ich feels a lot more hygenic. It’s dishwasher-safe too, which means cleaning up is super easy. My knives feel sharper for longer, and that’s really nice. Only a little thing is it’s somewhat smaller than I thought, however it still more than meets my everyday cooking needs. Overall, a great purchase!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

I bought a fake Titanium cutting board and…

I bought a Titanium cutting board and when I received it it was warped and box was damaged. When I contacted customer service I wanted to send back and get refunded. The said they would send a replacement. I received my replacement and started using it after first use cutting raw meat I had put deep scratches on my board and when I went to wash it by hand I cut my thumb pretty bad as the cut out area is very sharp, had I been holding it tighter I am sure it would have been a deeper cut. I do not recommend buying from this company. There is another company that guarantee no scratch marks and safer handling. In dealing with customer service I have had to wait for response and needed to get items back in 30 days for refund to much time dealing with them and it took 3 weeks to get them in first place so you know you are not getting refunded. Very poor company to deal with and products a waste of time and money. Heed my warning $67.00 cost to learn this. They are refunding me $16.00

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Cutting board not titanium

Cutting board was noticably scratched after a single use. Examination of the cutting board reveals the cutting board is not titanium, but most likely stainless steel. The density of titanium is 4.5 gm/cm3 and the density of the metal in the cutting board is 7.8gm/cm3. That is roughly the density of stainless steel. The finish also more closely is that of stainless steel. The cutting board has shiny reflective surface while titanium has a full grey finish. The cutting board is NOT as advertised.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Board

This cutting board is amazing! So light and easy to handle. Cleans up in a snap. My knives love it too. Highly recommend!

September 24, 2025
Unprompted review
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Rated 5 out of 5 stars

No more dull knives

I'm literally shocked at how this cutting board takes care of my knife edges. My beloved chef’s knife, which I used to have to sharpen every couple of weeks, now goes for well over a month without any attention. The whiteboard is also easy to clean. No food or smell gets stuck on it. It’s a pricey item, but one with performance that justifies the cost.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

I've owned this KatuChef cutting board…

I've owned this KatuChef cutting board for about six months so far and it still looks all shiny and new. I use it every single day for all my meal prep, and it still looks as good as new. I feel so much better knowing I am serving my family’s food on a non-toxic surface. It also doesn’t retain odors, which is grand, no more garlic or onion smell. What he liked: That his knives were sharp. We even brought it on a few picnics, and it worked wonderfully. There’s a bit of an investment up front, but it’s the quality and durability that make it well worth the price. And I know this is going to last us for a lifetime.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Bought titanium cutting boards

Bought titanium cutting boards. First of all i bought three to begin with but during check out, three more was added at 50% off. Cutting boards arrived, size was a little smaller then I prefer 8x10 approx. Claims that it’s non scratch, not true, does not dull knife, definitely not true. Very disappointing

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great for camping

This cutting board has been a game changer for our camping trips. It is VERY lightweight and packs down to a nice small package. It’s super easy to wipe off. Just brush and you’re ready to go. And no more fretting about bacteria, or stench. Perfect for outdoor cooking!

September 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Best Purchase ever!

I was a bit of a hater at the beginning, but wow, this cutting board has far exceeded my initial notions. It’s like, really, really light and yet so solid. I have used it to chop vegetables and slice bread in my kitchen, both of which worked well. Genius having the two-sided feature to divide raw from cooked food (which also gives me piece of mind). And it’s a breeze to clean. Rinse under water and it’s as good as new. And it looks so chic in my kitchen. My knives don’t go dull anymore with this board.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

Have had this cutting board for a month now. It's fantastic. Easy to clean and does not dull my knives. So glad I bought it!

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

This product is nothing but a scam

This product is nothing but a scam. First, it took several months to receive the cutting board. Secondly, I was advised that to return the product, it has to be "Like New Product". After one use of this Titanium Cutting Board (TCB), knife scratches imbedded the board. Having that stated, the TCB is unable to be returned and credited!! The TCB is very difficult to stabilize when using (slides). Waste of ney.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible and unsafe

Dealing with this company and the product has been quite a saga. It begins with the product taking forever to arrive. When I contacted customer service I was told my cutting boards were leaving the warehouse in Lithuania and arriving in China. They did finally arrive. HOWEVER......
My first usage resulted in a large and painful cut of my pointer finger when trying to hold the board using the hand cutout for that purpose. My daughter's first usage resulted in her finger being sliced on the sharp edge of the board. I will never use them again and hope to get them returned.

September 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Careful to Look Katuchef Website

I didn't buy the cutting boards, only looked at their website. Suddenly, they sent me email, provided by Paypal in their website, that I ordered cutting boards and they were ready to ship. I resent email to confirm that I didn't buy anything and would like cancel if they tried to ship. Somehow, they kept to force me to buy their products via emails. I had to contact Paypal to open the cases. Katuchef created bad credit as forcing customers to buy their products.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

This has been the worst experience as…

This has been the worst experience as they kept saying that it is being delivered and it has been since early August and I still have not received the cutting boards. Paying through PayPal has not been helpful in following up either. Avoid this company and don’t waste your money.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Buy This Product!

Do Not Buy This Product!

When I pulled it out of the packaging I cut two of fingers with the edges of the cutting board. The cutting board is much smaller than is advertised.
I emailed them immediately and they told me if the package is opened it can not be returned making it impossible for you to return.
You will have to go to your credit card company to get the money returned.

July 7, 2025
Unprompted review
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Rated 1 out of 5 stars

They just send out repeated standard…

They just send out repeated standard emails to anything you say or complain about without any reference to what the problem is. Worst company I've ever dealt with. Wish I read all the complaints first. Rookie error... I've filed a PayPal complaint.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

I am sorry we ever placed an order with these people

my wife thought she was ordering two cutting boards but it turned out they were sending 4.. She called and tried to cancel and they would not cancel the order.. We have been trying for several days, in vain, to get return instructions.. Do not do business with these people they are unethical,..

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

It is NOT titanium!

It is NOT titanium!
It is stainless steel a much cheaper material worth about $7 for its size.
Measure its volume and weigh it. Then divide the weight in pounds by the volume in cubic inches. It will have the heavier specific weight of stainless and not the lighter weight of titanium.

September 5, 2025
Unprompted review

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