Please stay clear of this site. I ordered a pillow after 4 week still had not arrive, So after contacting their Customer Service with no reply i went to paypal paypay gave me email so sent m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not buy from this website…. I too believe it is a scam, ordered a cassette tape converter over a week ago, charged for it immediately, and have had no information since.. I emailed for a delivery u... See more
As previous comments. Packaging was badly damaged, wrong product sent. Now not answering my emails. Wish I’d read the reviews before buying. These companies spoil things for all the small, honest comp... See more
Katycraft.com is a fantastic website for anyone who loves arts and crafts. The site offers a wide range of creative and fun ideas for DIY projects, from knitting and crocheting to paper crafts and m... See more
Company replied
Company details
Written by the company
We are an online store dedicated to bringing you the best deals on various products. With high-quality service and longstanding commitment to our customers.
Contact info
United Kingdom
- support@katycraft.com
- www.katycraft.com
This is great
This is a great reliable site that I trust the most, you can never hope to go worng go on and try it

Reply from Katycraft.com

Reply from Katycraft.com
one of the best sites that i've…
one of the best sites that i've discovered lately, great service, and totally trustul.

Reply from Katycraft.com
Definitely the best site I have ever…
Definitely the best site I have ever used, 5 stars deserved

Reply from Katycraft.com
Good service, good prices
If you are looking for a good service I can strongly recommend to you this site. Everything is available in a reasonable prices. It was a very pleasant shopping experience.

Reply from Katycraft.com
What a nice site it was!!!!Thank for…
What a nice site it was!!!!Thank for giving us this kind of nice item!! I am waiting for next one. Hope I'll watch it very soon.

Reply from Katycraft.com
It's amazing website I like it…
It's amazing website I like it personally and good

Reply from Katycraft.com
They are professionals in their field…
They are professionals in their field and the services are of top quality. It is highly recommended to the consumers for all household products!!

Reply from Katycraft.com
AVOID AT ALL COSTS!
AVOID AT ALL COSTS!
1. They do not advise when purchasing how long the delivery will take, even though they charge £7+!! (Delivery is 6+ weeks wait with 5-6 days to actually dispatch the order)
2. They take days to respond to emails!
3. They ignore your requests, I requested my order to be cancelled (within the 5-6days dispatch time) as the product would have arrived after I needed it. I sent several emails for it to be cancelled and they ignored all of them and still shipped the goods!!!
4. Product ordered 29th July but I won’t receive it until the 16th September!!!
This company is a shambolic excuse for a business!
AVOID AVOID AVOID!

Reply from Katycraft.com
Absolute farce of a company
Absolute farce of a company. After-sakes service is almost non-existent after the product was unsatisfactory. Each time I received a response to my email (days apart each time) it was from a different person asking for the sane information. I think they hope you'll eventually just give up

Reply from Katycraft.com
If I could give 0 I would
If I could give 0 I would. Still waiting for my item, 3 weeks ago. Contacted them and said they were preparing my order but would take 5 days to prepare and then they would ship, I cancelled my order and all of a sudden, it was shipped which is utter rubbish. I will never use this website ever again. SCAM artists and I will be posting this on FB and every site I can think of

Reply from Katycraft.com
THIS IS A SCAM
THIS IS A SCAM
They will sell items that do not meet the minimum requirements or do not work / broken and then refuse any returns or only offer a small refund. When emailing about defective item THEY SENT BACK PERSONAL CUSTOMER INFORMATION ABOUT OTHER CUSTOMERS! HUGE DATA PROTECTION VIOLATION!!

Reply from Katycraft.com
Placed an order for the Toy Revolver…
Placed an order for the Toy Revolver for my son at katycraft.com on 26th June, I received my order yesterday.
He has been playing with it all day and it is a great toy, my son is only 5 years old but he loves it, its got a great range of sounds and is very easy to use.
I just wanted to say thank you for such a great service.

Reply from Katycraft.com
Scam website
Scam website. Terrible customer service. Currently refusing to give me a refund for a product I haven't received and told them I no longer want.

Reply from Katycraft.com
It's amazing website I like it…
It's amazing website I like it personally and good

Reply from Katycraft.com
Katycraft
Fantastic! I have not had any issues and the customer service is amazing. Thank you!!!

Reply from Katycraft.com
Scam
The companies customer service is despicable, unacceptable time frames just to process the order then 2 weeks time frame for delivery. Tried to cancel my order after a week and the order still hadn't been processed and then told that I can't cancel the order because it has been dispatched and told I have to pay for return postage due to their inability to process an order in a timely fashion.
The company is a joke and a fraud.
AVOID THIS COMPANY

Reply from Katycraft.com
I really appreciate the customer…
I really appreciate the customer experience at this service.

Reply from Katycraft.com
Such a nice experience using this
Such a nice experience using this. Highly recommended

Reply from Katycraft.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







