Katzkin Reviews 

4,114
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting the beautiful appearance and superior craftsmanship of the leather seats, often exceeding factory standards. Many consumers highlight the outstanding customer service and the helpful, patient, and knowledgeable staff who guide them through the design process, ensuring a smooth and satisfying experience. However, some customers noted concerns regarding product durability, with instances of seats beginning to separate or materials falling apart after a few years. A few people also felt that customer service was unhelpful or unresponsive, leading to dissatisfaction with their inquiries.

What people talk about most

Product

Consumers find product to be positive, with many expressing extreme happiness and satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

We worked with Alfredo on our purchase for our 2026 Bronco Heritage! He was absolutely fantastic! He was knowledgeable, kind and very patient with us. We couldn’t make our minds up on the design an... See more

Company replied

Rated 5 out of 5 stars

On Tuesday, I found the driver's side back seat beginning to separate. I called Katzskin's warranty department and spoke with Ms. Veronica! I submitted the photo's to Ms. Veronica to start the proces... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied


Company details

  1. #1 of 4 best companies in Auto Upholsterer
  2. #3 of 14 best companies in Auto Accessories Wholesaler
  3. #6 of 21 best companies in Auto Parts Manufacturer
  4. #2 of 3 best companies in Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,114)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

From start to finish the salesman Roy was amazing ready and willing to answer any and all of my questions listening to any ideas I had 10/10 would recommend

February 17, 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Pedro! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Looks great

Looks great

February 15, 2026
Katzkin logo

Reply from Katzkin

Hi Mike! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Start with your dealer - Katzkin customer service did not seem to want to help me.

My dealer (new truck) offered to pay for Katzkin seat leather install since the truck I'm buying doesn't come with the color of leather I wanted.
Of course, they won't pay for a full blown custom install (every possible option and premium upgrades), so I called Katzkin customer service to find out the differences in the leathers and which ones would cost more/less, which ones could be perforated for ventilation, etc. so that I'd be ready to have the conversation with the dealer.
Customer service was of zero help. Just kept telling me to negotiate with my dealer and rushing to hang up. Thanks for nothing. A real turn off.

I called today and explained my experience. Appreciate the willingness to listen.

February 15, 2026
Unprompted review
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Reply from Katzkin

Hi Kerry! We’re sorry to hear about this experience and would like to address the issue you’re having. We requested contact details for you so that a member of our team could reach out in hopes of addressing your concerns. Unfortunately we haven't received a response, and hope you'll reach out soon. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple. Installing happened quick and end product was amazing. Wife liked it so well she ordered leather for her car

February 14, 2026
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Reply from Katzkin

Hi Bill! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great product

Great product, fits perfect and awesome install

February 12, 2026
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Reply from Katzkin

Hi Danny! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Les is fantastic

Les is fantastic. He explained things thoroughly and was very accurate with his estimated completion time, which was actually a bit faster than his original time of completion.

February 12, 2026
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Les :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing service

Jennifer and Melanie were amazing. Thx u

February 3, 2026
Unprompted review
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Reply from Katzkin

Hi Joseph! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jennifer and Melanie :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Customer Support rocks

This is my second go with Katzkin interiors and love the product. What's more - an order issue that caused me some inconvenience was handled supremely by Customer Support Assistant Samantha, giving me further reason to appreciate the product. She went above and beyond to make sure I was taken care of and I honestly feel like that's the key takeaway for anyone on the fence about making a purchase.

February 9, 2026
Unprompted review
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Reply from Katzkin

Hi Brendan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Samantha :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

Great material and craftsmanship

Great material and craftsmanship. The only negative is I used to have my heated seats on 1 maybe 2 and they would be hot. Now After leather install I have the heated seats on 3 and I can barely feel it.

February 5, 2026
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

How quickly they got me scheduled and…

How quickly they got me scheduled and how quickly they got the job done. The quality of the leather is awesome- it feels like a whole new truck!

January 13, 2026
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Reply from Katzkin

Hi David! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

2025 Traverse

Kara with Katskins made this whole process very smooth! I chose Pacific Blue with black for my 2025 Chevrolet Traverse and it came out better than I thought! Leather is very nice and comfy. 💯 recommend!

February 4, 2026
Unprompted review
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Reply from Katzkin

Hi Chelsey! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara. Pacific Blue is a fantastic color choice! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Full premium interior

I went on line just to look at options.
Submitted my info for a return call
And after that the team at Katzskins worked up an awesome design with me.
They were very responsive very friendly answered all my questions extremely helpful and the price was unmatched for the quality you’re getting.
They made the process so easy even down the scheduling my appointment. And to top it off the install on my vehicle was completed in the same day. I don’t think I’ll ever buy a vehicle with leather seats again I’ll save my money there and have Katzskins installed the material is way better quality then you’re getting from a factory built car with leather. 10/10

February 2, 2026
Katzkin logo

Reply from Katzkin

Hi Peter! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Mahogany with Black Piping

I had mahogany leather with black piping installed in my Land Cruiser and it came out beautifully. Roy handled everything for me, from finding the best pricing and promotions to find with a reputable shop close to my home for the installation. The entire process was seamless, and I couldn’t be happier with the results. Thank you!

January 30, 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Kristen! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. Mahogany w/Black Piping is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Next level finish

Katzkin took my vehicle to the next level! It’s just what I envisioned!

January 29, 2026
Katzkin logo

Reply from Katzkin

Hi Mark! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Simple purchasing process

Simple purchasing process. California customs installed quickly and professionally.

January 20, 2026
Katzkin logo

Reply from Katzkin

Hi Don! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

BEST SOURCE FOR SEAT COVERS - BAR NONE!

I worked with Amber from Katzkin. She was so unbelievable professional and patient with my design process for my new seat covers. She made the process a breeze and worked with me, live, to design the perfect covers for my jeep! Highly recommended company, and ask for Amber!

January 27, 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Richard! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Katzkin Experience

The people at Katzkin were professional, knowledgeable, and patient with me in the process of choosing the perfect leather seats. It's always the people that make a good product great. 5 outa 5 stars!

January 20, 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Gerald! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

New interior makes for new happiness

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up photos, and ensured I got an excellent package price. Janette in warranty made sure I was completely satisfied with the end results. The new Katzkin upholstery looks so much better than OEM, gets plenty of compliments, and simply makes me much happier with my vehicle.

December 29, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel & Janette :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome customer service and top shelf…

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Miata. I knew of Katzkin’s reputation from forums and social media posts by those who used them. While the cost was more than I really wanted to spend, the product itself and the professional installation were superb, removing any misgivings I had about buying these! I was sent swatches of their tan offerings and was able to select the one that was dead-on my original color. BRAVO, Katzkin!!

January 8, 2026
Katzkin logo

Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Chantel at Katzkin was awesome!

Chantel at Katzkin was awesome!!
She helped me with designing my new seats! She was very patient with me making changes and with my back and forth conversations and asking a lot of questions. My interior came out perfect and better than I expected!! I am so happy with the results and I can’t believe that I waited for so long to get it done.
Thank you Chantel!!
2020 Ram Bighorn

December 19, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope this helps you Love Your Drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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