Katzkin Reviews 

4,116
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting the beautiful appearance and superior craftsmanship of the leather seats, often exceeding factory standards. Many consumers highlight the outstanding customer service and the helpful, patient, and knowledgeable staff who guide them through the design process, ensuring a smooth and satisfying experience. However, some customers noted concerns regarding product durability, with instances of seats beginning to separate or materials falling apart after a few years. A few people also felt that customer service was unhelpful or unresponsive, leading to dissatisfaction with their inquiries.

What people talk about most

Product

Consumers find product to be positive, with many expressing extreme happiness and satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

We worked with Alfredo on our purchase for our 2026 Bronco Heritage! He was absolutely fantastic! He was knowledgeable, kind and very patient with us. We couldn’t make our minds up on the design an... See more

Company replied

Rated 5 out of 5 stars

On Tuesday, I found the driver's side back seat beginning to separate. I called Katzskin's warranty department and spoke with Ms. Veronica! I submitted the photo's to Ms. Veronica to start the proces... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied


Company details

  1. #1 of 4 best companies in Auto Upholsterer
  2. #3 of 14 best companies in Auto Accessories Wholesaler
  3. #6 of 21 best companies in Auto Parts Manufacturer
  4. #2 of 3 best companies in Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(4,116)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome customer service and top shelf…

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Miata. I knew of Katzkin’s reputation from forums and social media posts by those who used them. While the cost was more than I really wanted to spend, the product itself and the professional installation were superb, removing any misgivings I had about buying these! I was sent swatches of their tan offerings and was able to select the one that was dead-on my original color. BRAVO, Katzkin!!

January 8, 2026
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Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Chantel at Katzkin was awesome!

Chantel at Katzkin was awesome!!
She helped me with designing my new seats! She was very patient with me making changes and with my back and forth conversations and asking a lot of questions. My interior came out perfect and better than I expected!! I am so happy with the results and I can’t believe that I waited for so long to get it done.
Thank you Chantel!!
2020 Ram Bighorn

December 19, 2025
Unprompted review
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Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope this helps you Love Your Drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

I called the company and agreed on a…

I called the company and agreed on a price in a design. The next day I received a call and everything changed. They did not honor the price and downgrade our design. They had no explanation why things changed. They just said have a good day. Terrible business practice. In my opinion, they’re only looking out to the bottom line and not the customer. Not to be trusted.

January 8, 2026
Unprompted review
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Reply from Katzkin

Hi Walter! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Cardinal Red Leather - Custom Signature

It was truly a pleasure working with Amber and the Katzkin team on my custom Signature Cardinal Red leather seats for my Audi Q8. Every question was addressed promptly, and I received full support from the team throughout the process—from coordination to installation. The work was completed smoothly and delivered on time.

I’m extremely impressed with the outcome and genuinely amazed by the exceptional quality of both the craftsmanship and the installation. I would highly recommend Katzkin and look forward to referring others and working with the team again in the future.
Thank you!

January 5, 2026
Unprompted review
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Reply from Katzkin

Hi Suman! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber & the Team. Cardinal Red is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Roy did a great job in assisting me in…

Roy did a great job in assisting me in making sure I got exactly what I wanted! They look great

December 31, 2025
Unprompted review
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Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Quality and even better Customer Service after the sell.

I had my Katzkins installed in August of 2025. They are excellent quality and they look great. In December I placed something on my seat and it caused a slight tear in the lower portion of the upper back of the driver side seat and I was very concerned that it was going to cost me a bunch of money to replace it. After getting a hold of a representative they offered to replace the upper portion of my seat for free as a courtesy since I had just had them installed. What excellent customer service. But not only the great customer service just the total excellent process of selecting my covers getting them scheduled for installation and then having them installed at my house for no additional charge was just totally awesome. I will be using katzkins again in the very near future for my daughter's 2022 ram tradesman with cloth seats.

December 20, 2025
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Reply from Katzkin

Hi Loren! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Not a good experience with this…

Not a good experience with this company. First, I had problems with the installation because the installers did not know what they were doing and ruined the first set of seats. Secondly, the cooling unit heats the back of the seat instead of cooling it, which is miserable in the summer. I made several calls to Katzkin to try to resolve this which were ignored. And finally, the seats are advertised as leather and are actually synthetic. My advice would be to stay away.

May 23, 2025
Unprompted review
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Reply from Katzkin

Hi Joel! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Kindly respond to our request with your contact details and our team will reach out to you ASAP. Alternatively, you could give us a call any time at 877-841-2320. Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

I called Katzkin and someone was with…

I called Katzkin and someone was with me almost immediately. She stayed on the phone with me for about 45 minutes to ensure the order was exactly how I wanted it. Very happy with the seat covers. Would buy again.

December 26, 2025
Unprompted review
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Reply from Katzkin

Hi Nick! Thank you for writing a review. We’re delighted to hear that you had a positive experience placing your order! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin Leather - Amazing results

Amazing results! Kara helped me pick out my options and it really turned out well! Seats look awesome and feel great! Easy process, thank you!

December 18, 2025
Unprompted review
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Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 2 out of 5 stars

Beware of the heating and cooling seats

I purchased my leather seats in August 2021 and added the Two-Degreez heating and cooling system. Shortly after installation, the cooling feature stopped working. I returned to the original installer, who fixed it, but it only worked for two days. I was then sent to a second installer an hour away, where the cooling function appeared to work.

On the drive home, my vehicle’s A/C stopped working. After my mechanic repaired the blower, the A/C worked again—until I turned on the seat cooling, which caused the A/C to fail once more. This cycle repeated, and further inspection revealed a blown fuse each time. Ultimately, my mechanic traced the issue to the seat cooling system being improperly wired into the vehicle’s A/C system, causing the fuse to blow.

I contacted Katzkin and was promised a $700 refund and a repair appointment to correct the installation. Neither the refund nor the repair was ever provided. As a result, I was sold a feature I cannot use. While the leather seats themselves look good and have held up well, the cooling system has been unusable.

December 14, 2024
Unprompted review
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Reply from Katzkin

Hi James! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Our team will reach out to you soon. Alternatively, you could give us a call any time at 877-841-2320. Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. There was some confusion in my order which I thought was my fault but without any questions asked Katzkin replaced the covers that I ordered and I couldn’t be happier. I would use them again and again.

December 8, 2025
Unprompted review
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Reply from Katzkin

Hi Sean! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I can’t say enough about all the people…

I can’t say enough about all the people at Katelin…especially Amber in customer service who seems to be working 24/7 to ensure that my awesome (they look amazing) seat covers reach the installers on a very tight timeline.

Great quality…an unbeatable price and customer service second to none. Well done Ketslon!!

December 7, 2025
Unprompted review
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Reply from Katzkin

Hi Tim! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Loving my leather seats!

I ordered custom leather seats, and am very pleased with how they came out. I found the Katzkin staff to be very responsive and helpful.

November 4, 2025
Unprompted review
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Reply from Katzkin

Hi Marilyn! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I was on the fence for sometime

I was on the fence for sometime, thinking that this upgrade would be out of my comfort zone, in regards to the price range. I am beyond happy. The customer support, the follow through. The quality of the seats gave my old 96 2 door Tahoe new life. Katzkin for the win, all day. Special thank you to Sabrina for he professionalism and great customer service.

November 4, 2025
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Sabrina! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amber was great

Amber was great to work with
Very patience answering my questions.

The seats were replaced in one day and came out fantastic.

November 25, 2025
Unprompted review
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Reply from Katzkin

Hi Diana! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Best customer service and product

I heard about Katzkins from a passerby that had a bronco as I do also and showed me what he had done...he was impressed with the workmanship and quality. So was I, so I went on-line and started the process of designing what I wanted through there website and with the help of Ashley, we came up with exactly what I wanted...3 weeks later it was installed by a company near my home and they as well did a great job installing them in about 4 hours!
I am very pleased with the whole process and will be recommending Katzkins to my friends!
Job well done!

November 17, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi David! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ashley. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Easy

Easy, wish they had more installers but wasn’t bad only 45 minute drive, seats are beautiful and came out so much better than I expected, John was patient and not pushy and I did eventually get him the sale and I’m so happy I did worth it!

November 18, 2025
Unprompted review
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Reply from Katzkin

Hi Mark! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket…

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did!
Amber made some suggestions, I decided on the two-tone of brown down the center and Black on the sides…Sweet!
Well worth the $$ and I saved Bigly compared to what the higher Chevrolet trim levels would’ve cost me to upgrade to the OEM package

November 11, 2025
Unprompted review
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Reply from Katzkin

Hi John! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

best experience ever on new seats

best experience ever on new seats, nice color, material, best looking ever.

November 10, 2025
Unprompted review
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Reply from Katzkin

Hi Angel! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent! I wasn’t sure what color leather would match my vehicle and the associate sent me swatches to help me decide. The price for the material and installation was great as well.

November 10, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Kirk! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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